Plaza Puerta del Mar, 3-5, 03002 Alicante, Spain
#17 of 76 hotels in Alicante
Guests' ChoiceBased on 312 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.7
Staff
9.0
Value for money
8.0
Free WiFi
9.4
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End of dialog contentReviewed: 26 September 2024
Nick
United KingdomPool bar food. Very low quality
Junior Suite and location
Stayed in September 2024
Reviewed: 16 September 2024
Emily
United KingdomEverything, it was fabulous.
Stayed in August 2024
Reviewed: 15 September 2024
Michelle
United KingdomToilet in the bedroom
Location Pool Comfortable beds Food
Stayed in September 2024
Reviewed: 14 September 2024
Karen
United KingdomNothing
Location , cleanliness, friendly staff Lovely sea views, breakfast was fantastic.
Stayed in September 2024
Reviewed: 13 September 2024
Judith
United KingdomA traditional kettle was lacking.
Location was excellent. Large suite with excellent bed & shower. Choice of 2 pools with plenty of sun lounges with umbrellas.
Stayed in September 2024
Reviewed: 28 August 2024
John
United KingdomBreakfast was good location of hotel perfect room fantastic view amazing of sea and Alicante
Stayed in August 2024
Reviewed: 27 August 2024
Joanne
United KingdomNothing at all
It was absolutely stunning’ extra effort made all around to make our honeymoon special
Stayed in August 2024
Reviewed: 25 August 2024
David
United Kingdomno complaints
the hotel is spotless, the staff are very helpful and friendly. breakfast is excellent with amazing view. meals in general excellent, spa worth a visit . place has a great chill out vibe, very peaceful , luxurious with amazing views, great location for other restaurants , old town and beach.
Stayed in August 2024
Reviewed: 18 August 2024
Andrew
United KingdomNothing
The rooms are very big and spacious with very comfortable beds, location is excellent. The staff are very friendly, especially lucca who is the barman at the pool bar. Really nice guy full of very good conversation ❤️.
Stayed in August 2024
Reviewed: 18 August 2024
Giorgia
SpainThe last night we had some problem with a “gotera” that they didnt solve, water came down from the ceiling in the bathroom. We hope the next guest will have no water :/
The Holidays was really good and relaxing! Luca from the pool bar was amazing! He always had a smile on the face and he recomend us some restaurants nearby where we had The best arroz alicantino! He makes the best coffee in the whole hotel, so if you stay there, dont hesitate to ask for one :)
Stayed in August 2024
Reviewed: 12 August 2024
Wunderlust29
United KingdomThe only negative but had nothing to do with the hotel itself was the fact that it was very noisy outside on the Marina. I hadn't anticipated for this. There was a stand in the market area which would play loud music until very late, which isn't ideal if you wish to have an early night. To get around this make sure to request a room with a sea view.
One of the best places I've stayed. I was blown away by the room it was outstanding. I had two balconies, one of which stretched round the corner and provided an incredible view of the marina. The room was very spacious and catered to everything I needed. There was a separate living room and a stand a lone bath in front of one of the balconies, ideal for relaxing and enjoying the views.
Stayed in July 2024
Reviewed: 3 August 2024
Duncan
United KingdomThey view of the port from our really cool room was fantastic
Stayed in July 2024
Reviewed: 24 July 2024
Filip
IrelandBad internet connection
Location super,delicious breakfasts, pools to choose, nice service, I recommend
Stayed in July 2024
Reviewed: 19 July 2024
Sandra
United KingdomNo Engish speaking TV at all. Couldnt watch the tennis. The staff put on the football for the finals but the room was very small. We went next door to watch the tennis. The bar has to be revamped definately.
Breakfast excellent. The front desk staff were also excellent. The views were beautiful. Easy walk into the old town. Lots of restaurants very near.
Stayed in July 2024
Reviewed: 14 July 2024
Armen
NetherlandsThe dinner was not always prepared well. Once there were bones in dorado fillet, another time an overly dry chicken. This is not up to the level of my expectations from a 4 star hotel restaurant. But some days it was great tho. Chocolate coulant was the best.
Magnificent view from the room and especially the restaurant! Nice friendly staff, always smiling and willing to help. Great location close by the beach and city centre. Very comfortable suit. Convenient facilities. Good swimming pool. Awesome breakfast.
Stayed in July 2024
Reviewed: 26 June 2024
Suzanne
FranceThe shampoo was like Dishwasher detergent it striped my hair. The mint smell of the toiletries made you smell like an after dinner mint.
The suites were impeccable clean.
Stayed in June 2024
Reviewed: 12 June 2024
Karen
United KingdomNothing
Location, views, great facilities
Stayed in June 2024
Reviewed: 9 June 2024
Joanne
United Kingdomnothing !!
excellent location, spa facilities, pool and amazing breakfast ! Second time staying here and will definitely be returning Staff were amazing and made my daughter and I very welcome We felt very looked after, safe and secure Nothing was too much trouble Great location and a lovely spa worth the extra €25 The pool area is perfect and suited our needs even the breeze from the sea helped to keep us cool ! Looking forward to my next visit !
Stayed in May 2024
Reviewed: 6 June 2024
Rachel
United KingdomThe air conditioning was a bit noisy. We turned it off.
We had a marina view, which was amazing. We didn’t have breakfast as we had a hospital appointment and couldn’t eat before it. The hotel was lovely.
Stayed in June 2024
Reviewed: 3 June 2024
Carl
United KingdomHad my favourite suite again which was a bonus, the hotel is well placed by the marina and local beech, I prefer the view over the Mediterranean when staying here, Breakfast is superb with everything that you need to start the day, Staff through out the hotel are very friendly and are happy to help with any thing you require.
Stayed in May 2024
Reviewed: 2 June 2024
Robert
United KingdomSuperior room seating area needs more staff during breakfast hours. It took the one staff member quite a while to take our order each day.
Location was amazing. Staff were as well.
Stayed in June 2024
Reviewed: 25 May 2024
Joanne
United KingdomNothing, We really enjoyed our stay.
Stayed in Junior suite, bed was super comfortable, bathroom well equipped and bath in room was lovely feature. Everything you need for toiletries and hairdryer. Lovely view and well located. Room has nespresso and milk frother which was a nice little bonus. Reception staff were very helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Dua
IcelandNothing special - a bit small refrigerator in the room. I would have liked some ketchup at the breakfast table and cold drinks or Ice available. But the staff helped out perfectly.
Ocean room - large balcony. Excellent location. Very clean and excellent staff.
Stayed in May 2024
Reviewed: 16 May 2024
Suzanne
United StatesThere wasn’t anything we didn’t like!
The location was perfect, and the views, cleanliness and room exceptional!
Stayed in April 2024
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