Espiritu Santo, 18 , Centro, 28004 Madrid, Spain
#305 of 537 B&Bs and Inns in Madrid
Guests' ChoiceBased on 320 hotel reviews
7.8Cleanliness
8.3
Comfort
8.0
Location
9.2
Facilities
7.8
Staff
8.4
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 2 June 2024
Bowlay
SpainAll about emails - no personal interaction with staff
Bit Querky
Stayed in June 2024
Reviewed: 16 May 2024
Diana
MexicoI would have appreciated an extra pillow
The location and easiness to check in
Stayed in May 2024
Reviewed: 10 May 2024
Tresina
CanadaNo AC yet, showing age (my second time staying there)
Location
Stayed in May 2024
Reviewed: 19 March 2024
Ricardo
PortugalThe quality of the bath towels can be improved: they are "paper-thin" which is not comfortable to use after shower.
Overall experience with staff, location and cleanliness were great. Photos are accurate and the facilities are comfortable.
Stayed in March 2024
Reviewed: 13 March 2024
Macdonald
United KingdomThe sheets were dirty the first night, but were promptly replaced the next day.
Location is Fantastic. The room had everything that was required and the bed was comfy.
Stayed in March 2024
Reviewed: 10 March 2024
Rui
SpainNothing to complain about. All in line with the price I paid.
Room with modern facilities and clean. No nasty smells like other places have. Better than most hostels in Madrid.
Stayed in March 2024
Reviewed: 1 March 2024
Athanasios
GermanyBest location! Very kind personnel!
Stayed in February 2024
Reviewed: 10 February 2024
Eloisa
MexicoBreakfast could be better, no variety and the room was smaller than expected
Well located, everything is handy and clean
Stayed in February 2024
Reviewed: 5 February 2024
Anna
United KingdomGetting in wasn’t easy as the door wasn’t open and no one picked up the phone at the reception (we got through the emergency line immediately though ) Once in the staff was kind
The location was excellent
Stayed in January 2024
Reviewed: 1 December 2023
Birsu
TurkeyRoom temperature was a bit cold for me, when I tried to increase the temperature, the air conditioner screen automatically returned to the initial temperature. There were some hairs in the bathroom that wasn’t mine.
Staff was very kind and helpful. I’m a female solo traveler so location is really important for me, and I felt safe around hotel neighborhood even at the night. Close to metro station, easy to get to center and to airport. The room was generally clean. There was enough space.
Stayed in November 2023
Reviewed: 27 November 2023
Alexander
Australiabasic
nice but basic
Stayed in October 2023
Reviewed: 26 November 2023
Jupe
IndonesiaEasy check in and check out. Basic and minimalist but that’s what I need.
Stayed in November 2023
Reviewed: 4 November 2023
Lambie_92
AustraliaNot a fan of the two singles joined to make a Queen bed.
This was a really nice property. Staff were friendly and helpful via message and other than check-in I didn't really see them at all (which some people like). I felt like I was in a good location, room was clean and I don't really have much to complain about.
Stayed in October 2023
Reviewed: 29 October 2023
Victoria
Puerto RicoChecking in after elevators are shut down and having to climb up the stairs with a lot of heavy baggage. We did survive.
Very nice hostel. Love the no human contact check in, still you could release property entry codes at least 2 days in advance . We found ourselves scraggling for the right application to provide this vital info. We eventually did, after 6 minutes of rain falling on us. Felt stupid while passersby rightly sensed we were from way out of town and totally clueless seniors.
Stayed in October 2023
Reviewed: 28 October 2023
Paulvic
MaltaLack of mobile reception and wifi connectivity was very poor.
Location
Stayed in October 2023
Reviewed: 26 October 2023
Alice
Canada1. a bit noisy with people coming and going in the evening, 2. would be nice to have a bit earlier check-in say around noonish, check-in a bit awkward in terms of timing and on-line registration- 3. would like to have evening desk personal say to 8 ish
1. loved the breakfast, simple but delicious, especially the homemade orange juice 2. the shower was awesome-hot and good pressure and ample towels, 3. the desk personal were very friendly and helpful 4. central location and easy to walk to the Prado, Thyssen Museum etc 5. very clean
Stayed in September 2023
Reviewed: 22 October 2023
Sandra
United StatesThe aircontion could be better.
Convenient for the price.
Stayed in October 2023
Reviewed: 15 October 2023
Kevin
United KingdomThe fact they cancelled it whilst flying due to a card issue. So had to re-book on arrival to gain entry .
Location and breakfast
Stayed in October 2023
Reviewed: 23 September 2023
Elin
SwedenThe only complaint i have was that when i turned on the water in the bathroom sink it splashed water onto me because of the shape of the sink.
The location was great with a lot of cafés and restaurants around, and the staff was very friendly and helpful.
Stayed in September 2023
Reviewed: 2 September 2023
Ragad
IsraelSmall window
It is safe ,and super clean,the location is excellent
Stayed in September 2023
Reviewed: 29 August 2023
Krzysztof
IrelandThe fumigation or cleaning substance used on premises had a weird smell for me. Not unpleasant, just strange. It wouldn't prevent me from returning but I noticed it for sure.
Simple hotel/hostel in an excellent location. The staff are the most pleasant aspect of CC Malasaña, very helpful and friendly every time you see them and as a solo traveller it really helps to make you feel comfortable. Everything worked perfectly and plenty of sockets available for any devices you need to plug in. Extremely clean. There is some simple food and drink available at the hotel but I didn't try any of it as you are surrounded by every kind of restaurant and cafe, bar grill or fast food you can imagine. All within from a few seconds to a few minutes walk.
Stayed in August 2023
Reviewed: 17 July 2023
Sahu
SwitzerlandFront desk lady were very proactive and always helpful. Room was neat and clean.
Stayed in July 2023
Reviewed: 15 July 2023
Fusea
RomaniaWe had 2 rooms ,one double and one single, and the single one was a bit cramped, besides that, all good
The location is right in the city center and the room was nice and clean
Stayed in July 2023
Reviewed: 11 July 2023
Agatone74
United StatesThe elevator, very slow 😔
I love the beds. Very comfortable. Great to rest.
Stayed in July 2023
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