Paseo de Santa María de la Cabeza, 21, Arganzuela, 28045 Madrid, Spain
#263 of 533 B&Bs and Inns in Madrid
Guests' ChoiceBased on 592 hotel reviews
8.0Cleanliness
8.6
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 November 2024
Artyom
ArmeniaThe rooms were a little smaller than expected.
Excellent location in the center of Madrid. Very kind staff, ready to listen to guests and help if needed. Tea and coffee in the room.
Stayed in November 2024
Reviewed: 7 November 2024
Jiří
Czech RepublicSimple, but nice and clean. Near the city centre and the Atocha station
Stayed in November 2024
Reviewed: 31 October 2024
Rolanda
United StatesIt would have been nice to have a few more wall hooks for two women.
Clean, good room size. Perfect location for our needs.
Stayed in October 2024
Reviewed: 30 October 2024
Paulo
PortugalIt was the smallest room and bathroom I have ever seen. And I travel a lot!
Location and ease of access.
Stayed in October 2024
Reviewed: 25 October 2024
Shelden
United KingdomThe room was on the small side but sufficient, the location was very good.
Stayed in October 2024
Reviewed: 25 October 2024
Jesus
ChileThere is another CC Atocha just a few meters from this one. It is better to leave this clear to avoid confusion during the check-in process.
Excellent location next to Atocha train station, I only stayed one night because I had a flight the next day.
Stayed in October 2024
Reviewed: 17 October 2024
Tanya
United StatesThere was no air conditioning. Apparently they turn it off in October. We were not told this and kept fighting the thing trying to get it to blow cold. They need signs in the room. It was unseasonably warm. We slept with sheets only and were fine eventually opening bathroom window to allow some air movement. Shower is a little wonky. Showerhead kept slipping around to spray everywhere.
It really was soundproof. Accessible and convenient. Limited front desk hours from 9 to 5, but very pleasant attendant.
Stayed in October 2024
Reviewed: 10 October 2024
Araceli
United StatesJust as in the pictures, very clean and walking from Atocha train station.
Stayed in October 2024
Reviewed: 17 September 2024
Gaurav
United StatesLocation, price, cleanliness’
Stayed in September 2024
Reviewed: 13 September 2024
Santiago
CanadaEverything was Ok. The price is relatively high but Madrid is very expensive city compared to the other touristic Spanish cities.
Location, near Atocha’s train station and the Express airport bus. Just sleep one night waiting for our early morning flight. Clean, modern style, any issues.
Stayed in September 2024
Reviewed: 11 September 2024
Monika
United KingdomThe lighting system in the room was a little confusing. It would have been useful to have a separate light in the dark corner with the table and the high shelf.
The room was slightly more expensive than we would have wished for but it was clean and very comfortable, with all the facilities we needed (it was really nice to have a kettle in the room, the safe was also very useful). Very easy to check in online and to access the building / room using the keypads. The staff at reception were very friendly and accommodating (multilingual as well). Perfect location for the Atocha train station, the Prado museum and the Buen Retiro park. We would definitely consider staying there again.
Stayed in September 2024
Reviewed: 18 August 2024
López
ChileGreat location
Stayed in August 2024
Reviewed: 8 August 2024
Henri
Belgiumshower could be cleaned more thoroughly sometimes (some mold was visible in some places due to the lack of the presences of a scraper)
very good location and price-quality ratio for the stay
Stayed in July 2024
Reviewed: 2 August 2024
Maria
ColombiaVery small for the price and only had 2 pillows.
It was clean and the air conditioner functioned.
Stayed in July 2024
Reviewed: 28 July 2024
Kiri
United KingdomRoom was quite small and bathroom was tiny.
A clean room and bathroom with easy access with our arrival after reception had closed. Easy walk to the train station and local tapas bars.
Stayed in July 2024
Reviewed: 26 July 2024
Brendan
IrelandToilet space is ridiculous. Did they test this space with a 5 year old or a mouse? Stupidly cramped. Room has plenty of overall space to have the bathroom be larger - simply change the orientation of the bed.
Clean. Room decent size .
Stayed in July 2024
Reviewed: 24 July 2024
Tal
IsraelSmall room Small bathroom Small bed
Location
Stayed in June 2024
Reviewed: 21 July 2024
Yaw
Czech RepublicHas everything you may need
Stayed in July 2024
Reviewed: 17 July 2024
Jim
United StatesOnly complaint was it seemed the shower had some sort of leak. Not sure it's big enough for more than a few days for a couple with bags etc.
Location was great. Plenty of places to eat and drink. Easy walk to old town. Loved the way they used a small space.
Stayed in July 2024
Reviewed: 14 July 2024
Margaret
United StatesThis was a great location. I am a woman traveling alone and I felt safe. I could walk many places. The room met all my needs. Directions for access were clear.
Stayed in July 2024
Reviewed: 10 July 2024
Erling
NorwayGood location and nice price
Stayed in July 2024
Reviewed: 4 July 2024
Jill
United KingdomCC Atocha was a perfect location to explore the city of Madrid. The beautiful Parque del Buen Retiro was a 10 minute walk away, and there was a Metro station close by ( Estacion del Arte) for going further afield. The room itself was more than adequate - it was extremely clean and tidy ( free daily cleaning service available), with good shower, and air con. Check-out was not until midday, and we were allowed to then leave our luggage in reception until it was time to go to the airport. The staff were very friendly, and helpful. I would love to return to Madrid one day, and I wouldn't hesitate to stay at CC Atocha again.
Stayed in July 2024
Reviewed: 30 June 2024
Christian
Germany//
Communication and site.
Stayed in June 2024
Reviewed: 28 June 2024
Camilia
SpainToo expensive for the value
Clean, good location, easy check in
Stayed in June 2024
Mouzákion, Greece
Candidasa, Indonesia
Milan, Italy
Udaipur, India
Okeechobee, USA
Ko Larn, Thailand
San Pedro de Atacama, Chile
Cannes, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content