Communication with the owner was super smooth. I arrived late and there was a little mix-up with the keys, but they resolved it very fast. The location is unbeatable (literally at the foot of the cathedral), and the place is spotless!

Stayed in June 2024

Room met expectations. Great location and was easy to access the room with checkin instructions.

Stayed in September 2022

The bed was a bit too narrow, the towels are too old and the shower too small.

The location is excellent, the room was very quiet to sleep and had a nice view.

Stayed in September 2022

The mattress was very firm so a little uncomfortable but manageable.

it was spotlessly clean and fairly spacious with a beautiful view and armchair. The room was secure and quiet.

Stayed in September 2022

I booked 3 nights. When I tried to get into the hotel on the second day, my card didn't work. Fortunately, the front door wasn't locked and I spoke with someone who was cleaning the room. She managed to update the card. However, there is usually no one in reception, so I could have been stuck outside, especially if it were late at night.

Location, Price Cleanliness

Stayed in August 2022

very close to everything. to coffee shop. very nice owner.

Stayed in August 2022

Location is great just behind cathetral. No reception but check in is easy using code. Lockers avaliable before check in times . Staff helpful and responsive should you need any help. 10 mins to alcazar and aqueduct. Near jewish quarters. Bed ok. Arrived very early and allowed to check in. Thank you

Stayed in May 2022

Bed was uncomfortable.

Great location. Clean. Very quiet.

Stayed in March 2022

Sleeping mattress was uncomfortable. There was a big problem with using leaky shower - after just few minutes showering a lot of water flewing on the floor (both bathroom floor and room floor), so it was very annoying.

Great localization - just next to cathedral. Very fast check-in with using special letter box. Room was clean, there was very useful heating equipment (inside bathroom as well).

Stayed in February 2022

There is nobody at reception!

Location is great! Next to Cathedral! The room was nice but small!

Stayed in December 2021

the matress was worn down

location in the center next to the cathedral, friendly staff, self check-in & check-out

Stayed in October 2021

No soundproofing - you can hear every noise from the other rooms. Rooms can get hot without air conditioning.

Great location, helpful staff, you can leave your luggage after check-out.

Stayed in August 2021

Nothing :)

I loved everything about the property. Very clean and perfect location to shopping and restaurants and the Alcazar :)

Stayed in June 2024

Difficult to find and code for entry didn't work. No answer at office when knocking and no answer when called. Scammed. Had to make other arrangements!!!!!

Stayed in April 2024

The best host. Thank you for everything.

Stayed in August 2023

Everything perfect, thanks!

Stayed in May 2023

Great location!

Stayed in May 2023

Done

Not Much. Will not use again. Have other places in Segovia I prefer.

Stayed in May 2022

1. We received an online questionnaire to answer in order to check in to the hotel prior to 4 pm on the day of arrival. We filled it out completely and when we got to the last step (signing the form), the form would not “send”. We could not submit it. We tried 2 or 3 times. Thus, we decided to check in in person upon arrival. The strangest thing is that the front entrance of the hospedaje has to have at least 5 different doorbells, with no indication as to which doorbell rings Reception. I tried them all. Finally, other hotel clients were emerging from the hospedaje, and we were able to grab hold of the door. At the same time, I called the phone number for the hospedaje and talked to a man who told us to enter and ring the bell inside for reception. When we did, the Reception door was closed, but had a strange ringing, vibrating bell that I pushed. We realized that the man who answered was the same man who answered the phone when I called. Why he couldn’t have come out and just greeted us is beyond me. He then asked why we hadn’t answered a WhatsApp message he sent. I replied that we use my phone as a GPS (WAZE) and had been driving for 6 hours. I hadn’t checked my phone. He checked us in and gave us our keys, etc. 2. The bathroom was very clean; however, the rust-colored bedspread has a very “suspicious“ stain right “dead center”. Not enticing to sit on the bed at all - or sleep in it. I had read most all of the customer reviews for the hotel, and they were very good. That’s why we chose it. In retrospect, I wish I had gone a little further back and seen a couple of reviews about the “V” mattress. My husband and I spent the night sliding down the bed into the center because the mattress was sagging so much. It’s a shame that for the price of replacing a lousy mattress and a little care in replacing dirty bedding, I had to give a poor review. And it’s a good thing I waited to write the review because I was livid after a horrible night’s sleep.

The hotel’s location is fantastic - right behind the cathedral in the historic section of the city.

Stayed in October 2021

The building, goof place to stay, clean and good location.

Stayed in July 2021

Nothing except the total impersonal touch.

It was immaculately clean.Good location. Cannot comment on staff I did not see a person. Check in was via emails.

Stayed in April 2023

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023