Calle de Diego de León, 43, Salamanca, 28006 Madrid, Spain
#13 of 444 hotels in Madrid
Guests' ChoiceBased on 365 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.9
Facilities
9.1
Staff
9.6
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 25 June 2024
Yaarub
OmanThe whole vibe of the hotel is perfect for a couple. Would always book this hotel if I’m back in Madrid
Stayed in June 2024
Reviewed: 19 June 2024
Fatenah
United Arab EmiratesThe rooftop barrier was too high to enjoy views of Madrid.
Beautiful location - small boutique hotel. Beautifully decorated rooms and property. Staff v helpful and friendly. Many Americans staying at the property.
Stayed in June 2024
Reviewed: 22 May 2024
Georgina
United Statesn/a
As soon as I arrived in the property Juan the manager offered me an upgrade at no additional cost. The staff was the best. I had an issue with my handicapped mother and they exceeded my expectations on trying to accommodate her in any possible way. The manager Juan and all concierge staff: Moises, Simón, Arian and Sofía.
Stayed in May 2024
Reviewed: 13 May 2024
Matthew
United KingdomAmazing staff, beautifully curated and designed hotel, comfortable bedding a great food.
Stayed in May 2024
Reviewed: 28 April 2024
Marit
NorwayThe location was a bit far from where we wanted to spend most of the time, so we ended up walking a lot. But really, it wasn’t a problem as there are taxis available everywhere in Madrid.
The staff was super-friendly and helpful. We received a very personal service and everyone was doing their best to make our stay as pleasant as possible. Also, the breakfast was great and the general comfort of the hotel excellent.
Stayed in April 2024
Reviewed: 28 April 2024
Ben
AustraliaBeautifully presented luxury bespoke hotel .
Stayed in April 2024
Reviewed: 7 April 2024
Xufeng
United StatesI love almost everything about this hotel, but the only thing is its location is a little bit far away from the downtown. And it is relatively hard to call taxi, but luckily the frontdesk helped us out!
The service was excellent. And the decoration of this whole hotel was amazing, it was the most beautiful hotel that I lived in my trip to Spain.
Stayed in March 2024
Reviewed: 27 March 2024
Renineli
AustraliaNothing
Beautiful hotel in Salamanca area. Really comfortable bed, which is always my 1st priority. I had a meal in the restaurant which was very nice too. A very comfortable stylish boutique hotel. This is my favourite area in Madrid to stay. I find the Centro area is very crowded and very obviously tourist with the Salamanca suburb being close, but far enough from the craziness and crowds
Stayed in February 2024
Reviewed: 6 March 2024
Deniz
TurkeyRestaurant and the food
Housekeeping and Concierge (Arian)
Stayed in March 2024
Reviewed: 6 March 2024
Barbara
Poland—
The hotel is in good area, you have very good connection to other parts of the city. Room was clean and cosy. The stuff is the biggest highlight - everyone was super nice and helpful - I definitely reccommend staying here :)
Stayed in January 2024
Reviewed: 25 February 2024
Hamyan
QatarNothing
The staff is very nice and helpful, and always offers assistance. The hotel is very comfortable, clean, and has a great location
Stayed in February 2024
Reviewed: 20 February 2024
Chris
United KingdomThere is nothing that I can suggest to improve the experience of staying there. My son went with his partner and recommended it to us, and it lived up to his description as a truly delightful place to stay
The breakfast was perfect, and the restaurant atmosphere was very elegant and the service was implecable.
Stayed in February 2024
Reviewed: 17 February 2024
Viktoria
GreeceThere is nothing i didnt like.
Everything was extremely perfect! Amazing propertie. Is one of the places i surely visit again, no question!
Stayed in February 2024
Reviewed: 14 February 2024
Michael
GermanyI often stay at this hotel. It's not aging nicely. I don't want it to be a small "Grand Hotel Budapest" . The service is worse and worse. The staff and manager have ironed out all the rough edges it is nice. I'll stay again next time.
Stayed in February 2024
Reviewed: 14 February 2024
Nataliya
EcuadorUnfortunately, during my recent stays, I've encountered a few areas where the hotel did not meet the high standards I've come to expect. One notable issue is with the housekeeping service concerning the provision of filtered water in the rooms. It appears that, rather than providing bottled or properly filtered water, the water is simply being poured from the tap. This is a significant concern for me, as the quality of drinking water is a basic expectation of hotel service. Additionally, I've noticed a decline in the quality of the breakfast offerings and the performance of the staff working during breakfast hours. The variety and quality of food have not been up to par with previous experiences, and the attentiveness and service level of the breakfast team have noticeably diminished. These aspects have unfortunately marred my otherwise enjoyable stays, and I hope they will be addressed to ensure the hotel continues to provide the exceptional service and experience it is known for.
Throughout the years, this hotel has remained my consistent choice and favorite place to stay. The reason I keep coming back is the sense of privacy and exclusivity it offers, which is hard to find elsewhere. The hotel truly values an individual approach to each guest, making every stay here genuinely special. The staff always exceeds expectations, providing personalized services that make my visit unparalleled. Their attention to detail and commitment to making my experience unique deserves special thanks. I appreciate how they combine professionalism with a warm and friendly approach, creating a feeling of being at home away from home. Thank you for the unforgettable experiences and for making each of my stays at your hotel exceptional. I look forward to the opportunity to return again
Stayed in February 2024
Reviewed: 11 February 2024
Rayan
LebanonMy room was at the first floor So despite good sound insulation you could still here street sounds
Very friendly staff
Stayed in February 2024
Reviewed: 8 February 2024
Philip
United KingdomNothing
Exceptional service by friendly staff. Great location and fantastic food
Stayed in January 2024
Reviewed: 3 February 2024
Philip
United KingdomNo privacy in the bathroom
Really friendly staff
Stayed in February 2024
Reviewed: 30 January 2024
Jaroslav
Czech RepublicEVERYTHING WAS GOOD.
THE BREAKFAST WAS GOOD. LOCATIOS ALSO GOOD.
Stayed in January 2024
Reviewed: 27 January 2024
Esraa
KuwaitEverything was excellent. interior, cleanliness and welcoming staff. Mr.julian ,Mr.Alvaro and Mr. Alberto made our stay unforgettable.
Stayed in January 2024
Reviewed: 7 January 2024
Sedef
TurkeyWaitress during the Breakfast- We had two breakfasts and on the first day (Jan 5th) the staff about 9 o clock wasn't around/ wasn't hands-on with the service
Indoor Decoration, Comfort, Taste & Variety at Breakfast, Clean rooms
Stayed in January 2024
Reviewed: 7 January 2024
Otto
United StatesHard to say; the property does not have a gym but they provide access to a nice gym walking distance from the hotel making it a nice experience while in Madrid
Outstanding hotel; cosy; comfortable; luxurious; attentive staff; wonderful breakfast.
Stayed in October 2023
Reviewed: 6 January 2024
Zhao
United KingdomI am very pleased with my stay experience this time! The hotel's decoration is very distinctive, and the furniture arrangement is also very good. It offers great value for money.
Stayed in January 2024
Reviewed: 15 December 2023
Lea
FranceView was not the best in my room, overlooking the street with other people from the building in front that could see you. They offer filtered water to guest which taste like bleach. I asked for bottled water and they brought a couple in my room which was nice. I ordered a desert I did not like as not as described on the menu so I sent back, they charged it to me. When I asked they removed it but I had to ask. I asked the hotel to make a reservation at Amazonico one night, they said they did and when I showed up the restaurant could not find my reservation from my name or from the hotel name. Not a lot of "ambiance" in this street. Hotel restaurant was empty although chef was good.
The style of the hotel is super cosy, I liked the fireplace at the reception and coffee spot before the restaurant, very chic. Room decoration was perfect and relaxing, they offered a box of sweets on the bed which was cute. Bathroom design looks great and I enjoyed the shower products. Loved the size of the bed and comfy sheets.
Stayed in November 2023
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