Mar Caspio, 5, 35100 Meloneras, Spain
#12 of 39 hotels in Meloneras
Guests' ChoiceBased on 254 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.8
Staff
9.1
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 21 June 2024
Alison
United KingdomThe beds weren’t made well. Every night the sheets ended up off the bed as they weren’t fitted sheets. We could’ve done with more of a choice of freshly cooked food. Lots of refurbishment going on which we weren’t told about when we booked.
Loved the ambiance / really relaxed feel
Stayed in June 2024
Reviewed: 4 June 2024
David
SpainGood food,service
Stayed in June 2024
Reviewed: 19 May 2024
Boris
GermanyPrice too high; everything a little bit outdated (furniture in rooms)
Great place; very friendly staff; well appointed
Stayed in February 2024
Reviewed: 26 April 2024
Julianne
IrelandDrinks at the pool were overpriced, considering there isn't waiter service. The website link to the services available in the hotel is confusing and not user-friendly.
We had a sea view room on the top floor, which was fantastic. Beautiful views overlooking the beach and pool. The room was luxurious. The beds were so soft and comfy. The infinity pool is gorgeous and so warm. There was a decent fridge with complimentary water provided. We ate in the buffet for dinner on two nights, and it was decent. We also ate in an Italian restaurant on the beach a couple of times and the food was outstanding. We would definitely return to this hotel.
Stayed in April 2024
Reviewed: 23 March 2024
Karen
United KingdomReally only one thing… needs better pillows. It’s rated as a 5 star hotel, prices are also 5*, but has 3 star pillows. Not feather so hypoallergenic, but lumpy/not good quality so not very comfortable.
Good size rooms. Great location. Quiet, a little walk away along the promenade from the main strip of restaurants. Lovely views out to sea, from the pool areas. Friendly and helpful staff. Decent food. Comfortable beds, great shower.
Stayed in March 2024
Reviewed: 14 March 2024
Susan
United KingdomFar too long a walk to room from lobby and restaurant.At least 10 minutes, too many stairs and lifts, all a bit confusing
Very spacious, good pools ,restaurants good
Stayed in March 2024
Reviewed: 27 February 2024
Ray
United KingdomThe restaurant on our first night was awful (noisy, poor service,queing for hot meal) The Gaudi/Brasserie were closed or full, we nearly checked out next day but Kathleen on customer service desk saved the day in booking future nights in the Brasserie and Saudi.
We upgraded to Privilege and Marion explained the offer very well and we were very pleased overall
Stayed in February 2024
Reviewed: 14 February 2024
Christopher
United KingdomAccess to la a carte restaurants
The Hotel
Stayed in February 2024
Reviewed: 20 December 2023
James
IrelandSmall little things if you wanted to moan , too few to even mention.
Excellent facilities, quality place. Excellent food , brilliant stay.
Stayed in December 2023
Reviewed: 25 November 2023
James
IrelandBreakfast was disappointing,felt like boarding school canteen. Privilege system was an unpleasant surprise,considering it claims to be a five star hotel.
Location was my main reason for booking this hotel. I was pleasantly surprised to have been upgraded to a suite which was excellent.
Stayed in November 2023
Reviewed: 23 November 2023
Mr
United KingdomAll inclusive was great
Stayed in October 2023
Reviewed: 10 November 2023
West
United KingdomIt is quite big so you can easily get lost with all the different routes so can be a bit overwhelming. All of us agreed that the pillows could do with replacing as they were quite lumpy.
The staff here were excellent. The place looks amazing and is very clean. The buffet selection was terrific and the service was wonderful You cannot fault the staff, they are what made this place amazing.
Stayed in November 2023
Reviewed: 29 September 2023
Dawn
United KingdomFar too big .. too crowded around the pool area . Don’t like sunbathing in rows . Pool was supposed to be heated but it didn’t feel like it
Location was fantastic on the beach at Meloneras and close to restaurants and bars, ten minute walk from Maspalomas Reasonable choice of food
Stayed in September 2023
Reviewed: 26 September 2023
Iulian
United KingdomN/A
Everything
Stayed in September 2023
Reviewed: 22 September 2023
Rodrigo
United KingdomProbably better signposting not everything but at least the main areas of the hotel would have come handy. Also, there was an issue with the pool where the protective layer was coming off and it was inflated underwater at the bottom of the pool.
All was good and as expected. Probably the main drawback is that the property is so big that it is a maze and takes some time to find your way around without getting lost.
Stayed in August 2023
Reviewed: 17 August 2023
David
SpainEverything
Stayed in June 2023
Reviewed: 12 August 2023
Liezl
IrelandThe airconditioning is not that good especially On a hot weather
My family really love the entertainment, the variety of pools, the buffet breakfast and dinner, cleanliness of the hotel, the room and the design of the main hotel
Stayed in August 2023
Reviewed: 10 August 2023
Thi
United KingdomCould have better entertainment in the evening the kids.
We love the view, and the hygienist. Very good location and good food selection!
Stayed in August 2023
Reviewed: 7 August 2023
Lewis
Finlandnothing
Friendly, clean, good amenities and food, Swimming pool, breakfast, dinner and staff
Stayed in August 2023
Reviewed: 2 August 2023
Calvin
United KingdomGym opening at 10am. We would have preferred an earlier opening time. Most of the staff were really attentive but occasionally there were a couple who were not particularly friendly and didn’t provide as good customer service as others.
Hotel was clean and had perfect facilities
Stayed in August 2023
Reviewed: 16 July 2023
Igor
IrelandWe enjoyed our holiday! Everything was amazing! We will definitely come back again!
Stayed in July 2023
Reviewed: 15 July 2023
Milan
SlovakiaEverything was perfect :) Next year we will come back .
Stayed in July 2023
Reviewed: 4 July 2023
Hana
SpainDidn’t really like the night entertainment it could be improved
I loved the spa
Stayed in July 2023
Reviewed: 24 June 2023
Debz28
United KingdomMy husband would have liked a kettle in the room as he does love his morning tea but everything else was fine. One last note and I know that this is not a reflection of the hotel or staff as they were wonderful but as a women of colour (I am black ) even my husband who is white became very aware of the stares. I found it very uncomfortable to be stared at all of the time by the other guests. I tried to ignore it but it did get abit much at times, however that doesn't mean that I wouldn't stay at the hotel again.
We stayed in room 707 which had a lovely view of the sea, the pool and the hotel. We decided to celebrate our 10th Wedding Anniversary here as we came here in 2018 to celebrate our 5th Wedding Anniversary and honeymoon. It was a nice touch that the hotel left Champagne in our room. All the staff were extremely friendly and helpful. Nothing was too much for them. There was alot of choice when it came to breakfast which was buffet style and we did have dinner on 2 nights as well, also with a good food selection. We also booked a couples massage with Fran and Lara. It was the best massage ever. All in all we had a lovely stay.
Stayed in June 2023
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