Staff was great and helpful

Stayed in June 2024

- Interior courtyard views are not great, but fine. The spacious rooms more than compensated for this. - Everything was generally very positive.

- Great decor - Spacious rooms - Fantastic pool area and bar - Excellent location - Lovely staff - Reasonably priced for the quality of the hotel - Decent food and punctual room service

Stayed in June 2024

Nothing….thought it was great

Perfect location for our short visit. Near shopping, sites, and transportation . Professional staff , room had many amenities, breakfast had a tremendous selection on buffet and they also offered a hot breakfast from kitchen.the receptionists were phenomenal

Stayed in June 2024

The pool could have been warmer

We stayed at this superior hotel for 8 nights as we wanted to take our break in Barcelona at a leisurely pace. Very good central location and so very handy for restaurants, shops and metro. The lively La Rambla is close by and you can walk to the Gothic quarter with the Cathedra r to Gaudi’s Casa Batlo. The staff throughput were very friendly and helpful – especially useful for finding out about good restaurants. Special thanks to the restaurant team (Eka, Lori, Kath, Corinne & Daymara) who made sure we had sumptuous breakfasts with our special requests and also for the friendly chats. Also thanks to Alicia on reception who helped us organise our trips and helped us with many things including rescuing us from the unseasonal rain!. Keep it up!

Stayed in June 2024

Nothing

Location , hospitality.

Stayed in June 2024

It is very difficult to find something at this hotel we did not like. Thought that perhaps the food and drink prices were just a little higher than other locations nearby. Appreciated the warm welcoming in the buffet breakfast location by the young woman who appeared to be the supervisor though we did not ultimately choose to join them for breakfast.

As nice as the hotel itself was, the staff actually made the big difference in our stay. We were greeted warmly by Paul at the front desk after a pretty terrible cab ride from the cruise dock. He answered all of our many questions, made us feel at ease, and helped us orient in Barcelona. We loved the low desks where the 2 check-in staffed work each with 2 chairs for the guests to sit in while engaging the staff. Very warm and welcoming versus tall, high desk behind which staff stand and seem to hide and customers are forced to stand.... Also though we do not recall their names, two female check-in staff were also consistently exceptional as well. Warm and helpful. One moved from Argentina, the other we think from Italy and both went out of their way literally to assist us Antonella's service to us in the restaurant was superb at all times. But what we loved best was how warm and friendly and informative she was to us. She took considerable time with us to share her experiences in Barcelona and despite how busy she always was, she remained highly attentive and engaging to all customers. She is an unbelievable employee of this hotel, truly exceptional person that I'm sure H10 Met values greatly! Thanks also to Adolfo and Ian for tremendous support of her and the restaurant operations while we were there. By providing such cheerful, genuine, and helpful service to their guests, the staff clearly show their full support and affection for their jobs and their hotel/employer. Highly recommend this hotel

Stayed in May 2024

All the employees, without exception, were so friendly and kind and welcoming. Everything was so easy, from check out and a complimentary drink to check out. Slept like a baby in the property and it was so close to everything. Modern, clean and beautiful.

Beautiful property in perfect location. Very clean and had everything I needed. Quiet and comfortable.

Stayed in May 2024

The hall ways could have been a little cleaner and the cleaning staff came into our room a few times despite us saying we didn’t need the turn down service or being cleaned.

Great bedroom and bathroom. Outside bar great. Pools both excellent albeit small. Staff really helpful and friendly

Stayed in May 2024

Nothing

Location, comfortable, friendly. Great breakfast and pool area lovely

Stayed in May 2024

Nothing to complain about

Brilliant location. Spacious bedrooms. Good size bathroom. Comfortable bed. Friendly staff everywhere. We didn’t eat breakfast in the restaurant so I can’t comment on that. We ate snacks/light meals in the bar which were good. The drinks in the bar were not overpriced. The swimming pools were clean and the water was tested everyday. The public areas were never crowded and they were cool and comfortable.

Stayed in May 2024

The room was a bit too small for comfort.

Friendly, helpful staff.

Stayed in May 2024

Everything

Stayed in May 2024

Breakfast was too expensive.

Great location, great staff, good bar, spacious room.

Stayed in May 2024

breakfast start at 7:30 am, for people coming for work it is late, my recommendation breakfast should start at 7 am

location is exceptional, clean, nice staff

Stayed in May 2024

The staff was great at check in, super welcoming but once we were checked in, they never greeted us or looked up again. We tried to say hello each time we entered the hotel but couldn't get their attention. Did not feel warm or welcoming at all.

Location was perfect. Close to the metro and walking distance to so many restaurants, shops and attractions. We stayed in the jr suite which was lovely with its own patio. The room is small but layed out well. The bar/sitting area of the hotel was great! Tons of seating, good vibe and great bartender.

Stayed in April 2024

The Hotel needs to change the Carpets. It is look very dirty.

Welcome amenity. Location. Hotel Overall. Friendly Staff.

Stayed in April 2024

Did not ate breakfast because I left early in d morning 4:00am

Stayed in April 2024

The WiFi connection

The calm in the city

Stayed in April 2024

The pool isn’t heated. The receptionist who was always on duty with Andrea during our stay always makes faces, this is a bad impression for the hotel.

The location is great, close to public transports. The room we got was amazing, thanks a lot. Comfortable beds, quiet, good view. Aircon is working. The receptionist, Andrea, is lovely, she communicates very well. Breakfast is not that excellent but still okay.

Stayed in April 2024

Breakfast was fab Hotel was done very current Great stay

Stayed in March 2024

Nada

In the centre of Barcelona in reach of many sites and transport to even more. Very caring and friendly staff. Beautiful entrance hall and lounge area including terrace at the back that is an oasis of clam compared with the streets outside. Rooms have real air conditioning (unlike many other hotels in the city) that you can control from your room rather than being locked into the whole hotel being on either a warming or cooling mode - some Barcelona hotels have the heating on in April when it’s 25 C outside! Our bedroom had a terrace with two chairs overlooking the inner courtyard and so was peaceful. Coffee machine and tea provided in the room. Great bathroom with two sinks and decent shower. Large comfortable bed. It’s not a massive room but with the terrace to escape on to it feels sufficiently spacious. Highly recommended hotel for a stay in Barcelona

Stayed in April 2024

Everything was perfect

Friendly staff, great location with very comfortable rooms. The bathroom was very spacious and modern too.

Stayed in April 2024

Nothing

Location was perfect, very central, just a couple of seconds to Plaça de Catalunya, very close to both metro and bus stations, just in the heart of shopping area and various cafes and restaurants. Breakfast was just perfect. 10 out of 10! Special thanks to the staff, both at reception and breakfast: Eka, Corrinne, Daymara and Catherine. But we should highlight Alicia, who was extremely supportive in all cases and did her best to make our stay unforgettable! In room-dining was very delicious with very nice staff.

Stayed in March 2024

I can't really find a fault with the hotel.

The location of the hotel is excellent, easy access to La Rambla and Gothic Quarter, but also with bus stops and metro just outside. The hotel staff were so friendly and very helpful with some excellent restaurant recommendations. Corinne was very helpful at breakfast. I liked that little details had been thought of such as blankets on the balcony chairs.

Stayed in March 2024