Ginesta, s/n, 43840 Salou, Spain
#13 of 62 hotels in Salou
Guests' ChoiceBased on 160 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
8.1
Facilities
8.8
Staff
9.1
Value for money
8.4
Free WiFi
7.4
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End of dialog contentReviewed: 21 June 2024
John
United KingdomNothing to complain about this venue.
First class experience, lovely helping staff. Great facilities. Great prices, especially onsite supermarket and dining options. Child focused entertainment. Brilliant. Booking for next year ASAP. Close to Salou, only 10 euros in taxi.
Stayed in June 2024
Reviewed: 21 June 2024
Roisin
United KingdomEverything the place was amazing
Stayed in June 2024
Reviewed: 15 June 2024
Rachael
United KingdomEverything was good
Spotlessly clean , great entertainment for kids during day/night . Different food daily . Lovely complex.
Stayed in June 2024
Reviewed: 13 June 2024
Vlada
IrelandSome staff on bar were not so nice, clearly sick of tourists. Breakfast food was a bit repetitive at breakfast time. Pull out sofa bed was not comfortable, my back was in bits by night 3
Loved the pools and kids entertainment every night. Staff on reception very nice and helpful. Room size was good and balcony was decent too. Food was good quality and plenty of it.
Stayed in June 2024
Reviewed: 10 June 2024
Richard
United KingdomOur room didn't get fully cleaned during our stay . They make up the beds once per week and only change towels every few days (we were made aware of this at check-in). The hotel is a sustainable hotel, but staying with little ones, a lot of sand etc builds up on the floors and it becomes quite uncomfortable after a week in an uncleaned room. The noise levels are quite awful. The hotel is full of young families, who tend to stay up until the early hours and then come back to their rooms and slam doors/move beds etc. The walls seem to be paper thin and so everything can be heard. The pull out bed is very uncomfortable and squeaky, so we ended up using the sofa as our additional bed.
A standard family 4 star hotel. I think it's important to recognise that 4 star family hotels tend to be more "well-used" than couple hotels. Reception and breakfast areas were immaculately clean. Great pool areas in the hotel and a splash park just opposite. Our little one (2 years old) loved every minute poolside. Dinner was delicious every evening with something for everyone. Salads, roasted vegetables, potato based dishes, hot meats/fish, vegetarian options like risotto or cannelloni. They also have a kids buffet with things like nuggets and chips. Breakfast was ok, but the beans and sausages were cold every morning. Plenty of other options to choose from like pancakes, fruit, breads, cheeses and hams etc. Entertainment was great - our little one loved it. There are a few small but beautiful beaches just opposite the hotel- would highly recommend.
Stayed in June 2024
Reviewed: 7 June 2024
Sharon
IrelandJust the location, it's very quiet, not much around the hotel.
Great service at check in, the apartment was spotless and had a huge balcony over looking the pool. The grounds were kept really well, great selection of food, especially good for kids.
Stayed in May 2024
Reviewed: 8 May 2024
Lára
IcelandThis hotel is very children oriented
The staff was friendly, the bed was comfy, variety in breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Arjan
AlbaniaThe beds. No Queen, no King.
The place, the food.
Stayed in May 2024
Reviewed: 23 October 2023
Maryia
United KingdomGreat hotel for families with kids.
Stayed in October 2023
Reviewed: 16 October 2023
Craig
United KingdomTo far away from town
Great for kids
Stayed in October 2023
Reviewed: 3 October 2023
Denise
IrelandThe beds were very uncomfortable and the entertainment wasn’t great
The size of the pool area , the water park for the kids , the space in the 2 bed apartment and the balcony, the food was very good.
Stayed in October 2023
Reviewed: 24 September 2023
Sinead
IrelandPools were great Breakfast good
Stayed in September 2023
Reviewed: 23 September 2023
Wheeler
United KingdomExcellent all round Great family atmosphere, very friendly staff & the hotel was so clean you could eat off the floor
Stayed in September 2023
Reviewed: 11 September 2023
John
United KingdomThe food at breakfast and dinner was presented very well and mostly good quality however became a little samey by day 6, Other than that we would be happy to return at another time,
Hotel was much better than your average 4* Spanish Hotel and we have been to many! Desk staff very efficient and polite. In fact All the staff were very good. We had a room with a seperate lounge and a large balcony overlooking the sea. There were a large number of families with young children but this did not really impact on our hotel experience. We had a hire car and found parking fairly easy in the roads around the Hotel but there was also a very regular local bus service into Salou throughout the day. The bus stop literally yards from the Hotel. On arrival the voucher for welcome cocktails along with a small box of chocolates was also a nice touch. The pools were well used throughout the day but there were plentiful loungers for people to use to avoid any congestion.
Stayed in September 2023
Reviewed: 27 August 2023
Anna
UkraineVery dirty pool. The water in it is not filtered and dirt floats in the water even in the morning, most likely from the stones that are located around the perimeter of the pool (parts of mold). The pool opens very late - at 10 am. If you decide to wake up earlier and swim in the pool while there is no strong sun, you will not succeed. Due to these two factors, I will never return to this hotel.
Friendly staff, clean rooms, very tasty food, there is entertainment for children
Stayed in August 2023
Reviewed: 27 August 2023
Craig
United KingdomAir con could of been a little cooler
both good
Stayed in August 2023
Reviewed: 19 August 2023
Veronica
IrelandRooms not cleaned
Location Pools
Stayed in August 2023
Reviewed: 5 August 2023
Blanca
United KingdomI did like everything
The food, pools
Stayed in June 2023
Reviewed: 3 August 2023
Infrequent_2
IrelandNot a great location, evening entertainment was not great, bathroom had cracked tiles and need updating
Food was good, room was suitable for us with 2 rooms, hotel was clean and staff very friendly
Stayed in August 2023
Reviewed: 27 July 2023
Gary
IrelandGreat hotel… staff very helpful and friendly…. Really enjoyed the buffet breakfast and dinner there were loads of different foods to choose from!! The hotel was very clean with great entertainment for kids!! Poor areas very clean also with plenty of life guards which made you feel safe and comfortable for the kids to be in… Very enjoyable stay and would definitely come back
Stayed in July 2023
Reviewed: 24 July 2023
Fionnuala
IrelandFood
Apartments fab
Stayed in July 2023
Reviewed: 17 July 2023
Jill
IrelandNothing negative to say.
The layout was great. Everything is onsite, buffet, restaurants and shop. You don’t have to leave if you don’t want too. The food was lovely, my son loved the kids club and kids disco and the pools were fantastic. All the staff were super friendly.
Stayed in July 2023
Reviewed: 8 July 2023
Tony
Irelandnothing
this was my second time taking family to the hotel. the staff are very good, at every level you’re greeted with a Hola! the hotel itself is a really lovely hotel, with great facilities and very clean. the food is exceptional
Stayed in July 2023
Reviewed: 4 July 2023
Anas
JordanThe room was not clean at all
Stayed in June 2023
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