nothing. All good

lovely atmospheric old building near the old town. staff friendly and helpful. Breakfast exceptionally good. Best of our trip. Generous buffet with good quality jamon, cheese and tortilla. Also wonderful array of cakes and croissants, fresh orange juice and excellent coffee.

Stayed in April 2024

Nothing

Location was great as was breakfast. Excellent orange juice! Room was larger than usual even though it was a triple room. Staff made everything possible to make us feel at home and gave us plenty of information. They even drove us to the Neocueva because the taxi would take too long, that is great service!!!

Stayed in April 2024

In the heart of the ancient town, easy to walk everywhere. Close to lovely beaches and Alta Mira cave/museum. Close to restrauants and bars.

Stayed in October 2023

A kettle in the room would have been nice

Close to centre of town. Spacious room. Great bathroom. Lovely breakfast and Patricia looked after us very well.

Stayed in October 2023

Small shower

Wonderful breakfast selection, including homemade cakes,, cheesecake and huge croissants!

Stayed in October 2023

Nothing

Lovely hotel with own parking which was a bonus in this location. Excellent breakfast

Stayed in September 2023

Fabulous property, friendly owners

Stayed in August 2023

Wifi doesn’t work in bedroom

Home made Cheesecake was sublime for Breakfast

Stayed in June 2023

An incredible city! It seems to be in the 18th century. All houses are made of stone, large. The city is clean and green. Many shops with handmade goods. The hotel is very beautiful, cozy, clean. You can walk to the cave for 30min, to the city center - a couple of minutes. In the evening, you can comfortably sit on the veranda, drink wine and enjoy delicious pizza

Stayed in June 2023

my favorite place we have stayed on our trip - friendly staff - excellent breakfast - cute town to explore

Stayed in June 2023

Lovely room, very helpful staff and a delicious breakfast. Highly recommended.

Stayed in June 2023

Nothing

Great location and easy stroll to the historic center of Santillana. Loving restored and cared for inn, with a very large room and bathroom. It was pouring rain, so we stayed for breakfast, which was lovely. This was the beginning of our Camino del Norte, and this was a great location to do it.

Stayed in May 2023

Roomy, clean characterful and well located

Stayed in May 2023

The walls were thin so I could hear noise from the family upstairs.

I was there to go to the Altamira Cave/museum, a UNESCO World Heritage Site. What I didn't expect was the wonderful mediaeval town. It was a 2 minute walk filled with antiquity and places to eat. The staff person who check me in was wonderful and made me feel right at home. The parking around the side was easy to access with a free garage close by if the on site parking was full. The room was large and clean.

Stayed in April 2023

nothing

the location, the friendly, helpful, and efficient staff. The lovely traditional character of the property.

Stayed in April 2023

the "double room" we reserved had a third bed (unpleasant, unapprciated and making the room small and unconfortable). no seating space in the room: just two chairs. air conditioning working randomly. no international tv channel. basic breakfast.

overall aspect, warm and cosy. excellent location (few minutes walking to the centre). perfect cleanness. very good wifi. easy parking possibilities.

Stayed in September 2022

The top floor room under the roof tiles For tall people not much space to move around, 50 percent ofvthe room you could not use.

Location excellent Very spacious bathroom

Stayed in September 2022

Finding La Casona was very easy from Santander and with parking at the side made it even better. because Santillana is so touristy it would have been quite difficult and costly to find somewhere nearby. Our room was comfy. quiet and cosy. A breakfast of fresh OJuice, Fresh Tortilla and plenty of everything else.

Stayed in April 2022

Nice if breakfast was earlier. No other complaints.

Nice room with an excellent breakfast. Quiet location in front of a park. Rooms well decorated and comfortable. Hotel is just off the Camino del Norte. We enjoyed our stay.

Stayed in March 2022

Nothing - the staff and the hotel are wonderful. I would recommend it.

This was a one-night stop before our ferry to the UK. It was a tremendous find. The hotel was situated in an old building which provided a terrific ambiance. For the price it was excellent.

Stayed in March 2022

nothing

lovely large bedroom & bathroom, excellent breakfast, parking, and good value.

Stayed in March 2022

A small boutique hotel just outside the main centre of the town. The room was warm and comfortable with a spacious bathroom. A small selection for breakfast compared with bigger hotels but was fresh local foods and perfectly adequate. Hotel staff very helpful especially when we had a problem with the car.

Stayed in November 2021

Everything was great!

Very welcoming staff, wonderful breakfast serving toasted bread and fantastic local cakes that we enjoyed in their outdoor terrace, spacious bedroom with great hydromassage bath, free car parking beside the hotel and within a walking distance to amazing midieaval town. It is also not far from Altamira caves - you could even walk there!

Stayed in September 2021

The walls between rooms are a little thin as it talking can be heard from an adjacent room.

staff was very friendly. Location was excellent as it was just one block from the entrance to the city. Room was large. Breakfast was plentiful and was made to your order.

Stayed in July 2021