Covarrubias, 4, Chamberi, 28010 Madrid, Spain
#216 of 443 hotels in Madrid
Guests' ChoiceBased on 1427 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.5
Staff
8.9
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 22 June 2024
Nancy
United StatesNothing
The location was perfect for getting around Madrid. The room we were given was so quiet, thanks to the friendly employee who asked where we will like our room.
Stayed in June 2024
Reviewed: 22 June 2024
Adriana
QatarFridge in the room doesn’t cool enough.
Location, comfortable beds, clean.
Stayed in June 2024
Reviewed: 16 June 2024
Sherif
United Arab EmiratesLimited balcony’s
The location and cleanliness
Stayed in April 2024
Reviewed: 13 June 2024
Manuel
United StatesEasy checking Big rooms Great bathroom and shower
Stayed in June 2024
Reviewed: 12 June 2024
Cristina
CanadaThe breakfast area was a bit crowded at the time and the ladies cleaning up the table were in a hurry to clean up, making too much noise
Excellent location , clean, and elegant
Stayed in June 2024
Reviewed: 11 June 2024
Banks
FranceNothing.
Room was good but the staff were fabulous. Reception staff were always friendly and helpful with answering endless questions. Location close to metr station made site seeing a breeze.
Stayed in June 2024
Reviewed: 9 June 2024
Kevin
TaiwanSound insulation isn't the best. Hot water took quite a bit of time to heat up, maybe a minute or two. The shower is not completely enclosed, so water may leak out to the bathroom floor outside. Air conditioning is not adjustable. Access to the elevator on the ground floor requires climbing a few stairs first, which may not be convenient for people with heavier luggage. Toiletries including razors and shaving cream are provided, but not replenished.
The staff were professional and spoke fluent English. The room was spotless and daily cleaning was thorough. The bed was comfortable with fluffy pillows. There are numerous electrical sockets available, including one at the desk if you want to charge your laptop while using it. A hotel safe is available for storage of your valuables, and is easy to operate. The windows let in plenty of sunshine during the day, and the curtains block sunlight satisfactorily if you want privacy or some rest. Wonderful location in a safe neighborhood with quick access to the metro system, as the Alonso Martínez metro station (lines 4, 5, 10) is just around the corner and the Bilbao station (lines 1, 4) is about 400 m away, yet the price is a steal compared to other four star hotels in Madrid. Considering the prime location, the room was reasonably spacious.
Stayed in June 2024
Reviewed: 8 June 2024
Amelia
United KingdomThe soundproofing of room was poor, woken by other guests’ alarm & by inconsiderate guests coming in late.
Easy access to main attractions without being disturbed by street noise. .
Stayed in May 2024
Reviewed: 7 June 2024
Jaynaba
NorwayThe location is perfect an central. The staff was very welcoming and helpful.
Stayed in June 2024
Reviewed: 6 June 2024
Yuxin
Chinanothing
the location is great, walking distance to 2 subway station and multiple lines. It is very convenient to go anywhere include airport and train station. The room is clean and the bed are comfortable. There is trash car pick up the trash at night, but all are relatively quick and didn't take too much time. The room I stayed is a very quiet street. Great value compare to the price, I would highly recommend this hotel.
Stayed in June 2024
Reviewed: 5 June 2024
Isadora
BrazilLocation
Stayed in May 2024
Reviewed: 4 June 2024
Mei
Hong KongThe Metro nearby is not step-free. And the toilet did not flush very well.
Easy access to all hot spots, by walking or by Metro.
Stayed in May 2024
Reviewed: 4 June 2024
Makoju
NigeriaThe facility is really clean and comfortable
Stayed in May 2024
Reviewed: 4 June 2024
Sarahparislondon
United KingdomVery nice hotel, super comfortable bed Nice bathroom/shower facilities Spacious bedroom Spacious lobby Super friendly staff
Stayed in March 2024
Reviewed: 25 May 2024
Brian
IrelandGreat location, friendly staff and available!
Stayed in April 2024
Reviewed: 24 May 2024
Doga
TurkeyThe hotel is clean and the location is center of the touristic and nice areas. Special thanks to housekeeper ladies, they are so kind and nice. Gracias
Stayed in May 2024
Reviewed: 20 May 2024
Nadia
JordanJust missing the kittel and coffee mug :)
First, the location is great. About 20 minutes walk to down town, to most important avenues. Calm area, friendly staff with smiles all over their faces. The cleanliness is perfect, however I wonder how come a four star hotel doesn’t provide a simple Kittel in the room .
Stayed in May 2024
Reviewed: 20 May 2024
Maria
RomaniaThe most confortable bed ever in a hotel ! Very good breakfast, very clean, very friendly stuff !
Stayed in May 2024
Reviewed: 19 May 2024
Matthew
CroatiaUnfortunately, rooms are not equiped with a coffee machine or a electric kettle.
Location, staff.
Stayed in March 2024
Reviewed: 17 May 2024
Davy
United KingdomBecause the outer wall is a glass curtain it did make a few noises during the night with the wind. However, it wasn't too much of a discomfort.
Good location, about a half hour walk to the centre. However, there's a metro station right outside the hotel if you want to use that. Staff were very polite and attentive. Room serviced every day and very clean.
Stayed in May 2024
Reviewed: 13 May 2024
Abdulrazzaq
KuwaitThey didn’t have A/C in one of the rooms and had to change it
Location, Staff, rooms
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomThe breakfast area is rather small when the hotel is busy. But the quality of the breakfast is very good
All hotel staff were very welcoming and helpful and always ready to help. Particularly on reception, Saraya A was exceptionally helpful when we were trying to book trains to Toledo so please thank Saraya, and say we hope to visit Granada soon. Mr Ramiro gave us some good tips and advice on where to visit such Cervantes hometown so a big thank you to Mr Ramiro.. The Hotel is very central in a nice neighborhood with easy access to most attractions and all the transport network and restaurants. So all good.
Stayed in May 2024
Reviewed: 10 May 2024
Çiğdem
TurkeyIn the center of the city, clean big rooms, good breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Sylvie
CanadaPas insonorisé
Propreté, emplacement
Stayed in May 2024
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