Calle Echegaray 08, Centro, 28014 Madrid, Spain
#4 of 444 hotels in Madrid
Guests' ChoiceBased on 509 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
8.8
Free WiFi
9.5
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End of dialog contentReviewed: 26 June 2024
Samuel
NetherlandsLocation is a matter of choice & preference.
Thank you Maria & Joachim for the extra attention and amazing customer service.
Stayed in June 2024
Reviewed: 21 June 2024
Anjoul
United Arab EmiratesSmall gym.
Absolutely everything was amazing here. History, culture, comfort, location, service. Would definitely recommend.
Stayed in June 2024
Reviewed: 11 June 2024
Christiane
LebanonI had a wonderful stay at the hotel! The room was great—comfortable, clean, and well-appointed. What truly made my stay exceptional was the team. Everyone was incredibly friendly, helpful, and kind, which made my visit truly lovely.
Stayed in June 2024
Reviewed: 30 May 2024
Ray_c
United KingdomThe room was a bit on the small side, though it had everything we needed.
Fantastic location, really helpful staff, lovely old hotel full of history and atmosphere. The staff offered lots of advice, recommendations and restaurant resevations (though a couple of these didn't seem to have registered). On the last day, with the Madrid Marathon closing off some of the central streets, they went out of their way to book us an earlier taxi, to get the taxi as close as possible to the hotel and then to help get their bags to the edge of the cordon where the taxi was waiting. Just as well or else we'd have missed our flight.
Stayed in April 2024
Reviewed: 29 May 2024
Assaf
IsraelPerfect location and service
Stayed in May 2024
Reviewed: 27 May 2024
Dohn
United KingdomEverything about it is perfect. From the lovely, hospitable, warm and very helpful staff, to the very central location to the very cosy feel of the room—I literally didn’t want to leave!
Stayed in May 2024
Reviewed: 27 May 2024
E
United StatesStreet can get loud at night, given the bars and nightclub on the same street
Central location, walkable area
Stayed in May 2024
Reviewed: 25 May 2024
Linda
United StatesNothing could have been better!
Fantastic hotel! Super responsive concierge and staff. Wonderful welcome and service throughout. Loved the lobby bar and breakfast (the egg and potato tortilla). Room was perfect and welcoming. Location was excellent.
Stayed in May 2024
Reviewed: 20 May 2024
Anthony
United StatesN/A
The property was centrally located to amazing restaurants, bars, and landmark! The consumer service and hospitality was amazing from check-in to checkout.
Stayed in May 2024
Reviewed: 16 May 2024
Evangelia
United StatesNothing!
We loved the location, and the staff were lovely and so professional. We stayed in Madrid at Gran Hotel Ingles the last night of a week-long trip to Spain for our 20-year anniversary. The staff welcomed us by wishing us happy anniversary, and had a lovely anniversary surprise in our room. So so wonderful and memorable! The breakfast was fabulous too!
Stayed in May 2024
Reviewed: 13 May 2024
Mmga
United KingdomA superb location, amazing staff and beautiful rooms and communal areas. This was an oasis to return to after a day out for a cocktail or bite to eat.
Stayed in May 2024
Reviewed: 12 May 2024
Anna
BelgiumI liked all during my stay
Stayed in May 2024
Reviewed: 9 May 2024
Natalie
United KingdomGym could have a little more equipment.
The staff were so friendly and helpful. Such personalised service. Amazing cocktails.
Stayed in May 2024
Reviewed: 1 May 2024
Pierre
United StatesThe price seems very expensive compared to what I expected. Perhaps those are the prices in Madrid but in all otehr capitals of the world I've been to (and I've been to quite a few...) you would get more for the same price.
Great neighbourhood, excellent breakfast (although the choice is somewhat limited). clean and comfortable, helpful staff.
Stayed in April 2024
Reviewed: 30 April 2024
Carol
Abkhazia, GeorgiaNot Applicable
Everything
Stayed in April 2024
Reviewed: 29 April 2024
Ran
IsraelRooms
The concierge Cleanliness
Stayed in April 2024
Reviewed: 28 April 2024
Karin
AustriaEverything! Location, ambience, cleanliness and hospitality. Very professional and friendly staff!!!
Stayed in April 2024
Reviewed: 28 April 2024
Catherine
United StatesEverything from the staff to the hotel itself was amazing!
Stayed in April 2024
Reviewed: 27 April 2024
Jean-baptiste
United StatesNo ventilation in toilets and bathroom
Candies at reception
Stayed in April 2024
Reviewed: 23 April 2024
Kevin
United KingdomA little surprised to be charged for the coffee pods in the room!
Fantastic location, great room and very comfortable beds. One of the best concierge services we have ever had - special shout out for Lorena Gonzalez who organised so much for us.
Stayed in April 2024
Reviewed: 22 April 2024
Matthew
United KingdomNot one thing.
Everything. Great location, facilities and staff.
Stayed in April 2024
Reviewed: 22 April 2024
Chadi
United Arab EmiratesNothing
Great place
Stayed in April 2024
Reviewed: 13 April 2024
German
LuxembourgNada
All super. Personal, location, lounge, food in lounge, friendly to our dog, he even got gift 🎁, parking.
Stayed in April 2024
Reviewed: 13 April 2024
Malek
United Arab EmiratesThere wasn’t shataf (water to clean up at the loo)
Location was great , stuff was amazing
Stayed in April 2024
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