Calle Juan de Mata Carriazo 7, Nervión, 41018 Seville, Spain
#12 of 204 hotels in Seville
Guests' ChoiceBased on 1550 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.0
Facilities
9.5
Staff
9.5
Value for money
9.1
Free WiFi
9.0
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End of dialog contentReviewed: 28 June 2024
Kathryn
United KingdomThe rooftop bar obviously attracts a local crowd so don't expect to sit there of an evening in quiet surroundings. The corridors in the hotel are quite noisy, you can order room service until fairly late and you will hear people if this happens on your corridor.
The hotel is very well kept, it has the impression of a business hotel - expansive lobby and restaurant, ambient music piped into the corridors. The pool is very small and cold (assume it isn't heated) so it is refreshing on a hot day. Bathroom in room particularly nice, lots of toiletries provided which is handy if you've forgotten anything or travelling light.
Stayed in June 2024
Reviewed: 28 June 2024
Colin
United KingdomNothing
Hotel in a nice location, great rooftop pool, good size room and a very good breakfast, plenty of choice. The staff are very helpful and friendly.
Stayed in June 2024
Reviewed: 28 June 2024
Sanchari
United KingdomNothing
Excellent location, lovely big rooms. Beautiful terrace pool. Staff very friendly. Will definitely recommend.
Stayed in June 2024
Reviewed: 28 June 2024
Lisa
United KingdomThe breakfast was average. Often the 'hot' food was cold and sometimes the fruit juices were fizzy, which was not to our taste. In the bathroom we would have preferred conditioner instead of shower gel because soap was provided.
We had a wonderful welcome from the brilliant Reception team. They gave us excellent recommendations for eating out and shopping, plus we appreciated their greetings whenever we returned to the hotel. We found all the staff friendly and professional. We loved our room and the location of the hotel met our needs extremely well. The pool is spotlessly clean, lovely to swim in, and the views from the terrace are fabulous!
Stayed in June 2024
Reviewed: 27 June 2024
William
IrelandVery clean modern hotel. Rooms were comfortable. Choice of cooked or continental breakfast.
Stayed in June 2024
Reviewed: 26 June 2024
Karen
United KingdomSmallish window so the room seemed a little dark, but lots of electric lights. Perhaps more loungers/parasols up at the pool area. Front of house staff and porter (Adrian) super cheerful, but would have liked to have seen a smile from the pool bar and cafe area staff (this does not include the chap who seemed to run it).
Spotlessly clean hotel, very helpful staff at the front desk. Not too far out of the main area to walk.
Stayed in June 2024
Reviewed: 25 June 2024
Joan
United StatesNo complaints what so ever. Everything was great.
This was my favorite Hotel out of my 48 day trip to Italy, Spain and Portugal and about 14 different hotels. It was very clean, modern large enough for the 2 of us, Great Beds and the Best Breakfast Ever. Can you tell I liked the hotel. I cannot say one bad thing about this hotel. If your going to Seville, stay at this hotel. Joan
Stayed in May 2024
Reviewed: 25 June 2024
Andrew
United KingdomNothing
Clean, friendly team, spacious, modern and located in a good spot too
Stayed in June 2024
Reviewed: 24 June 2024
Darren
SpainVery clean modern room. The facilities were superb. All the staff were friendly and helpful, i the whole hotel was fantastic and the location was perfect. I highly recommend it.
Stayed in June 2024
Reviewed: 23 June 2024
Gaynor
United KingdomService at the pool bar was exceptionally slow on the evening we had pre dinner drinks.
The layout of the room had been really well thought out. Every little thing had been thought of.
Stayed in May 2024
Reviewed: 23 June 2024
Alan1234567890
United StatesStaying on the 5th floor was a mistake, as they have very small windows and ours looked out into another building, so effectively there was no view at all.
Friendly staff. Excellent location. Clean.
Stayed in March 2024
Reviewed: 21 June 2024
Sara
United KingdomThe water in the shower is not draining very well. Water accumulates during the shower.
Very close to Spanish Plaza. Modern facilities, spacious room. Great breakfast.
Stayed in June 2024
Reviewed: 21 June 2024
Laura
United StatesN/A
Rooms were amazing, big, modern and comfortable. The family disposition was superior. Besides, the location was fantastic. You can visit the main attractions just walking. Breakfast was super good as well!
Stayed in June 2024
Reviewed: 20 June 2024
Joanne
United StatesThe pool was very cold. Luckily it was warm weather so we tolerated it.
Staff were very courteous and helpful as it was my first time in Seville. I had breakfast which was very good.
Stayed in May 2024
Reviewed: 19 June 2024
Denise
NetherlandsThe hotel has a weird system to get a pool towel. You can only pay in cash for a towel, we paid €4 to withdraw €10 from an ATM, anywhere alse in sevilla you can pay by card. Two pieces of paperwork need to be filled out, signed and stamped. It would be so much easier to hand out a towel card when checking in at the hotel. Another thing about the pool is; people put their towels on the beds in the morning and not use them. My sister and i sometimes had to wait for 1 hour to obtain a pool chair. Simply hang up a sign that when a pool chair is not used physically the towel will be removed by staff so that everyone can enjoy the pool.
Great location, wonderful new rooms, very clean
Stayed in June 2024
Reviewed: 19 June 2024
Georgina
United KingdomService downstairs at the bar and restaurant was slow. Pool are was nice but small.
Location was great, facilities were clean. Rooftop pool was a nice extra, staff were polite. Downstairs bar and lobby was exceptional, clean and fairly priced.
Stayed in May 2024
Reviewed: 18 June 2024
Mahan
AustraliaAll good
Everything
Stayed in May 2024
Reviewed: 18 June 2024
Deirdre
United KingdomPool lovely but at weekend hard to find a place not occupied or just saved but empty. Overcrowded at weekend. Fine Monday.
Loved this hotel. Fantastic rooms and bathrooms. Very clean, well serviced. Loved Bluetooth system...very hi tech. Fabulous breakfast. Great staff throughout. Excellent location.
Stayed in June 2024
Reviewed: 17 June 2024
Yu
ChinaBig room space and good location
Stayed in June 2024
Reviewed: 16 June 2024
Zane
United KingdomLittle bit far from centre and river Pool bar service wasn’t being offered one of the days due to an event apparently.
The pool was perfect with the weather. Amazing value breakfast. Very modern rooms
Stayed in May 2024
Reviewed: 15 June 2024
Liam
United KingdomHousekeeping were a bit hit and miss. We had quite an accumulation of bottles in the room that took a few days to be taken away.
Lovely hotel within walking distance of most tourist attractions.
Stayed in June 2024
Reviewed: 15 June 2024
Debbie
United KingdomI've marked this hotel down one because I pre-ordered and paid for a bottle of Cava to be in our room on arrival. This was supposed to be a lovely surprise for my Husband's Birthday. The Cava however wasn't in our room. I called reception and she apologised then I had to call again and she told me room service was too busy to bring it up! (Although it didn't seem very busy!) We had to go down and get it... Very disappointing for a 4 star hotel. So my advice, don't try and surprise your partner because it's not worth the disappointment ;-(
The rooms are lovely and comfortable & a good size - modern & clean which is what we like. The pool area and terrace are lovely. The staff were friendly. We didn't use the gym as we only stayed one night. We paid for half board and the evening meal was very nice.. service was Great! Would stay here again, but I wouldn't book a surprise!.
Stayed in June 2024
Reviewed: 15 June 2024
Chris
United StatesOutside of the center of town with main tourist attractions. Front desk staff professional but not overly friendly (could have been due to us being English speaking guests).
Clean, new, good value for price.
Stayed in June 2024
Reviewed: 14 June 2024
Paul
United KingdomNothing
Modern hotel with great facilities and friendly helpful staff
Stayed in June 2024
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