Can’t think of one thing !

Probably one of the loveliest hotel stays that we’ve had for many years Amazing food,staff and incredible service Nothing was a problem Fantastic feather pillows beautiful crisp bed linens and a sumptuous bathroom made the stay complete

Stayed in September 2024

Need to get a bus to the beach.

Service was great. The hotel is very quiet and relaxing. Has an amazing golf course. It's very pretty and beautiful and a great place to recharge.

Stayed in July 2024

Breakfast service could be improved upon. I don’t think choices and variety are adequate enough for an hotel of such excellent standing and exceptionally high pricing. I also think breakfast staff should be trained to the same standard as dinner staff - each morning either the order wasn’t quite right, or we had to ask more than once for simple things such as still water or sugar for coffee. I know this sounds picky, but really these are basics!

The hotel is stunningly beautiful and the entire experience was very slick. Staff were eager to help and exceptionally well trained, in particular the dinner service staff in El Jardin. Nothing was too much trouble.

Stayed in September 2024

Nothing

Everything is amazing Improve the music in the beach club such as a DJ Better beach club atmosphere

Stayed in July 2024

Absolutely nothing - loved everything about it

Stunning property with fabulous pool and beach club.

Stayed in July 2024

TV stations could be better. With so many British guests disappointed that there were not UK channels and Sky Sports. Would expect this is such a wonderful 5 Star hotel.

Fantastic! Best meal of the day!

Stayed in May 2024

Same Items on the menu were priced differently in their restaurants. Example a pasta dish was cheaper in Don Giovanni and the exact same dish was more at the beach club and the family pool bar

The staff were exceptional and the hotel its self was stunning. I have previously stayed in the 2nd best room with the pool and this time it was a suite and I was surprised how immaculate and well appointed it was. I loved how you could smell the jasmine and the roses wherever you went.

Stayed in May 2024

The WiFi in the resort was poor and inconsistent, dropping you off the service quite consistently. The only issue in what was otherwise a delightful stay.

Everything phenomenal from the facilities through to the service from all the staff.

Stayed in April 2024

The architecture, the environment, peace and quiet.

Stayed in March 2024

nothing

everything was fantastic but the staff were superb

Stayed in November 2023

Kettle and tea in room

Stayed in November 2023

That I couldn’t stay longer!

The attention to detail and the luxury of the place

Stayed in November 2023

No criticisms really at all. The internet is a little hit and miss but when we mentioned it they were very keen to help,

Fabulous staff- they can’t do enough for you. Incredible rooms. The height of luxury. We will hopefully return for our third visit

Stayed in September 2023

Food is amazing. Great facilities - large rooms, multiple pools for sunbathing, good gym, etc.

Stayed in September 2023

Everything was fantastic

Stayed in August 2023

Very expensive

Absolutely beautiful and very luxurious

Stayed in August 2023

My wife is a strict Vegan and found the options limited.

The Breakfast was excellent and very relaxing setting; we were not rushed and the Staff are so attentive. All restaurants are incredible and we have stayed at the property 4 times now. The room is spotless and well appointed; again the Staff are all highly enthusiastic and attentive yet friendly. The quality of the restaurants are one of the main reasons we return as is the standard of the Property; we also love the golf! special mention to Antonio the Wine sommelier and the reception staff.

Stayed in July 2023

not in the greatest location. music in the evening was poor quality. otherwise it’s perfect

ambience, comfort, food

Stayed in June 2023

absolutely stunning location with immaculate gardens, great facilities and very attentive staff

Stayed in April 2023

Beautiful hotel, very comfortable pillows and bed, well groomed garden, spacious rooms.

Stayed in January 2023

nothing

everything

Stayed in December 2022

couldn’t stay longer.

This is simply the finest hotel on the Costa Del Sol. facilities are wonderful. Location is both quiet and proximate to town. And the staff are simply fantastic.

Stayed in December 2022

The only one slight problem I had was there wasnt a convienient plug in the bedroom to charge a phone. I had to use a plug near the ground so my phone was on the floor. I mentioned this when checking out & they were appreciative of my comment.

Was very happy with our room style & had a terrace & a beautiful view of the mountains which change with the sunset & sunrise. The super king sized bed was superbly cofortable - the quality of the sheets & the soft pillows was top class. Our meal in Rei was excellent, we had the taster menu. All the staff through out were friendly & attentive. Loved having the very tasty breakfast on the terrace in November. NO self service - a treat ! Ye gardens & terrace is quite Romantic at night covered with lanterns. Very talented quartet playing before dinner was delighful. All in all it was a great birthday experience.

Stayed in November 2022

most relaxing and most classy place in the area, no doubt

Stayed in October 2022