Great location staff were excellent food was very good

Stayed in September 2024

nothing

food , location booze

Stayed in September 2024

The sun was off the balcony about 2.30 but lots of space/ chairs/ sun beds available in the sun.

Excellent service in restaurant. Never a problem with sun beds even tho the hotel was full. Staff all well trained and SMILING! Overall fab value. Possible improvements - patio doors very heavy to move. Shower excellent but seal not the best (but minor issue).

Stayed in September 2024

Every was fabulous

Perfect location, great for kids and families. Entertainment up to decent hours so people want to rest they can sleep.

Stayed in August 2024

Lack of shade around pool not enough parasols and a lot were broken. Didn’t know what activities were available No information on local buses, local events .

Location pool and food

Stayed in July 2024

Nothing

Location, cleanliness, pool areas

Stayed in July 2024

Poor wi fi. Expensive car parking

Staff brilliant. Food excellent

Stayed in June 2024

The area is desolate and grim, very few people around or places to eat outside of hotel

This hotel was a jewel in what was a very grim area Facilities and rooms all excellent Breakfast good too Go to the port for the best and only Italian restaurant the food and views excellent

Stayed in May 2024

Paying 10euro a day for parking and all the seagulls

We loved the location so close to beautiful beaches All the staff at the hotel we friendly

Stayed in May 2024

Hotel best I have ever stayed in when needed in Spain

Didn't want to leave

Stayed in May 2024

Cleanliness

Stayed in May 2024

The choice of cooked food at dinner was quite limited. However, I think this was due to my being there in May - the hotel was quiet so it makes sense not to make too much food. The food which was available was very good. The bar area is very clinical - it has very bright lights. It isn't somewhere you want want to spend the evening relaxing. It is more like a cafe. It would have been so much nicer if the lights were off (except around the bar) and replaced with softer lamp style lighting. Did have a pool table which was good, albeit the position wasn't ideal in terms of space to hold the cue.

This hotel is lovely. It is very modern and has pools, a gym, a bar, a restaurant, a play area, a tennis court and a car park. The room was big, clean, and modern. The beds were comfortable. The room had air conditioning, even in May. The balcony was a good size with 2 chairs, a small table and a dryer. The room had thick black out blinds. The shower was large - the water was always hot and had good pressure. The room has a hairdryer, safe and small fridge. Our room had a pool view, which also gave you a view of the sea. The corridors and public areas with immaculate. We stayed half board. The food was very good. Breakfast included fruits, yoghurts, juices, cereal, cheeses, meats, toast, bread and hot food such as sausages, bacon, eggs, beans etc. Much of the hot food is cooked to order so you see it being made. Dinners included salads, meats, soup, vegetables, pastas etc, again much of it cooked to demand. The pool area was lovely. We were there is May so the water was cold, but there were a few people in the pool. There is a shallow kids pool with water sprays and a slide, and a larger pool with small waterfall. There were lots of loungers around the pool. However, not sure if there would be enough at peak season, albeit they may bring out more. There are 4 '4 poster bed' loungers at the pool area. These cost 25 Euros per day to rent. You can get into your room at 2pm, and need to be out by 11am. I asked to keep the room later and was told I could keep the room until 3pm for an additional 30 Euros. The hotel is very close to the beach - you cross the road and walk down a short road and you are there. The beach is lovely - it has lovely soft sand, and is shallow for ages, so good for those who want to paddle. There is a restuarant on the beach, which was fine for drinks but VERY expensive - 14 Euros for a burger. The hotel is about a 20 minute walk from the centre of Port Mazarron. This is a nice place, with a marina, shops, restaurants and a beach.

Stayed in May 2024

N/a

Good choice options , all well presented

Stayed in May 2024

Paying extra for tea and coffee making facilities in the room and chose to park on the street as hotel car park was an extra €10 a day. Most of the balconies do not get any afternoon sun which was a shame given the view.

The location was great and the view from the room was spectacular. The staff were so friendly and helpful. The breakfast was incredible with so much choice. Spotlessly clean and very comfy beds.

Stayed in May 2024

Just a room on the ground/ first floor.

Wonderful, helpful staff. Could not get a room on the ground floor due to the fact that rooms were only open from the third floor upwards - still winter season. Was escorted up in the lift to room when staff could accompany us. I am claustrophobic and can't go in small lifts comfortably, but if accompanied by hotel staff I can manage it.

Stayed in March 2024

The bathroom shower could have been cleaner.. The bar is extremely clinical , it's like a cafeteria .

Views were fabulous. The breakfast was fabulous, loads of choice.

Stayed in April 2024

There was nothing negative for us

Friendly approachable staff, reasonable prices. Very clean. A lovely little gem, and we will look forward to returning.

Stayed in April 2024

Seagulls treating pool as a bath.

Secure Parking on site. Lovely buffet meals. Staff very friendly and helpful.rooms comfortable and exceptionally clean.

Stayed in April 2024

Seagulls in the pool

Clean everywhere, friendly & helpful staff, comfortable bed, lovely bathroom with great walk in powerful shower, good size balcony with sunbeds, lots of food cooked fresh on demand. Overall a very happy stay.

Stayed in April 2024

Breakfast

Room

Stayed in April 2024

No negative

Fantastic location

Stayed in April 2024

Beds softer

Excelent

Stayed in April 2024

location

Friendly staff

Stayed in April 2024

Very clean & comfortable hotel

Stayed in March 2024