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Reviews of Hotel Fenix 3 stars

Avenida de Europa 3, 07600 El Arenal, Spain

#14 of 69 hotels in El Arenal

Guests' Choice

Review score

Based on 284 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Pool was cool, location a bit away from centre and no bar/cafe in the hotel but great spot across the road.

    Lovely place, good breakfast, nice room, friendly staff.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Good stay for people that want to be close to the city
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning had only cold air no matter the setting

    Good location close to the city and the beach. The hotel room was clean and staff was helpful.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    staff was very friendly and helpfull, Loacation was ideal and close to bus stop and also the beach Really liked breakfast too

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Comfy,
    • Leisure trip
    • Group
    • Economy Twin Room
    • Stayed 4 nights

    We've had ants in our room, all over, climbing on lockers and everywhere. We asked for another room and the problem was solved, as the staff was really friendly and they apologised about the inconvenience. . But apparently this is a challenge in Mallorca, as the ants like Mallorca and are in many hotels in El Arenal :))

    Room was nice, comfy, breakfast delicious and very close to the beach and to the party area. But despite this, it was very quite, very well isolated rooms, you could not hear the noise from outside.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Perfect

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Very good
    • Family with young children
    • Comfort Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A good, clean and quiet hotel. I liked the facilities and cleanliness

    Stayed in July 2024

  • Reviewed: 2 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, beach, shops and restaurants are just a short walk away. Staff was kind and friendly, room is renovated.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No car park and very difficult to find a slot for car on the street.

    It was very clean and quiet, extraordinary breakfast, very friendly stuff. We stayed only for one night.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    Friendly staff, clean hotel👌
    • Leisure trip
    • Family with young children
    • Comfort Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The nearest parking is a small walk away, unless you are very lucky with street parking. Not the most cozy hotel, but all facilities are working as they should and you will likely spend the day at the beach anyway.

    Clean rooms, a large buffet that changes a bit every day, young but friendly staff. The pool area is nice and clean, although not that deep (1.5m). Free sunbeds and both shade and sun at the pool all day. The staff speaks Spanish, English, and German. The reception is manned all night (we arrived at 1 am and were received with a smile). Close to the beach! Simple check-in and check-out.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    7.0
    Nice holiday
    • Leisure trip
    • People with friends
    • Comfort Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The only amenities in the room were a shower gel in a dispenser and two soap bars, so we had to go and buy some products. No bin in the room (only a small one in the toilet), and no mini fridge either.

    Great location close to the bus stops and the arenal beach. All staff was super friendly and helpful. Comfy bed and spacious shower room. Great selection of food at breakfast. The swimming pool was really nice and the area always clean and tidy.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Triple Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    The room is big and clean. Amazing breakfast. Helpful and kind staff.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Our stay experience was overall very good.
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    The service and the breakfast was great.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    8.0
    Fab spot
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Would of liked a room to change in after checking out late other than a bathroom... but its not a huge hotel and the bathroom was adequately sized so no real issue

    Friendly staff, nice location. We checked in as a last minute booking after a cancelled flight, and was a great place to rest our heads after a long day! Breakfast was nice

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    Nice hotel, excellent breakfast
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Really nice hotel with excellent diverse breakfast, with home-made cakes and fresh orange juice. A really nice beach, with palm trees is 10 min away. The staff is nice and helpful. I recommend this hotel if u want to stay in Arenal.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    7.0
    Very nice for a quick stopover
    • Leisure trip
    • Couple
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very few English TV channels. Balcony in poor condition. Beds a little uncomfortable

    Location. Clean room. Friendly reception staff. Booking a taxi for us for very early in morning.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Great value and convenient location
    • Leisure trip
    • Solo traveller
    • Comfort Single Room with Balcony
    • Stayed 2 nights

    Good hotel in a convenient location in Arenal with small but practical rooms. Rooms were clean, staff was friendly and the cost great for hotel and location.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    A nice hotel on Arenal, perfect for the first or the last night on Mallorca!
    • Leisure trip
    • Solo traveller
    • Comfort Single Room with Balcony
    • Stayed 1 night

    Breakfast was great but altough the food was exposed, one had to ask a lady precisely what he wanted from that "buffet". The swiming pool closed earlier and opened later than I needed for my late and early swims. Still too urban/citadine for someone seeking relax and nature.

    A short distance from the nearest beach. The balcony from the room was great to catch a little view from the sea and the sunset (at least partially). Not very far from the airport (didnt hear airplanes)! A short distance (by car/bus) from Palma if you want to vist the city but not stay in the city!

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Twin Room with Sea View and Balcony
    • Stayed 1 night
    • Submitted via mobile

    There is no fridge in the room which is terrible! I would prefer to have a fridge to cool the beverages rather than the TV! The hotel is not providing free drinking water, the bathroom set of cosmetics is very limited.

    Clean, renovated room. Comfortable bed. Nice staff. Walking distance to the beach and restaurants.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    You get what you pay for and the personnel were generally friendly.
    • Leisure trip
    • Family with young children
    • Comfort Twin Room with Balcony
    • Stayed 4 nights

    The breakfast was ok - The cooked food wasn't tasty so ended up eating cheese and tomato sandwiches. I didn't like the area which seemed very downtrodden. Afterwards I realised the area is also a bit tacky due to type of tourism over the years. The restaurant across the road was really gross.

    The beds were comfy and hotel was clean. I enjoyed the fresh smoothies and cakes at breakfast. The personnel in the kitchen were lovely.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    Great Value, Good Location
    • Leisure trip
    • Group
    • Premium Triple Room with Balcony
    • Stayed 1 night

    S'Arenal doesn't seem like a great area though for staying long term. We only stayed a night as we landed very late at night and couldn't get a rental car

    Good Location near Palma and the airport.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Super lovely stay at clean and friendly hotel
    • Leisure trip
    • People with friends
    • Economy Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We only had one chair on our balcony so could have done with two. We didn’t end up spending much time out there. Would be nice to be able to log into Netflix (or other apps) on tv to watch in English but we didn’t end up needing that so very minor. Bigger towels would be nice but this is a problem I have everywhere, how small is the avg human being??

    Clean and functional, room was comfortable and nicely laid out. The staff were friendly and reception 24/7 so helpful as our plane was delayed. Great location for the beach and restaurants but at the end of the action so quiet for a good nights sleep. (This was in May si might get rowdier later on in the season) Bus stop is so close for travel into palma old town and central bus station. Super close to airport but wee were never bothered by plane noise at all. Breakfast was plentiful and yummy, loads of options with specials every day. The kitchen clearly took pride in making it special

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Comfort Single Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    fella behind the desk Eugene was a gentleman,nothing was to much trouble to help you.the fella on afternoons was also good and played some good tunes including pink floyd

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Good value for price. No English receptionist at night hours.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Only one very small trash bin per room. Receptionist not always able to talk in English

    Location. Price. 24h check-in

    Stayed in May 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport, nice and clean room and bathroom with comfortable beds.

    Stayed in April 2024

Showing 1 – 25

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