Avenida de Europa 3, 07600 El Arenal, Spain
#12 of 71 hotels in El Arenal
Guests' ChoiceBased on 303 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
7.8
Facilities
8.0
Staff
8.6
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 18 June 2024
Fábio
PortugalBreakfast was great but altough the food was exposed, one had to ask a lady precisely what he wanted from that "buffet". The swiming pool closed earlier and opened later than I needed for my late and early swims. Still too urban/citadine for someone seeking relax and nature.
A short distance from the nearest beach. The balcony from the room was great to catch a little view from the sea and the sunset (at least partially). Not very far from the airport (didnt hear airplanes)! A short distance (by car/bus) from Palma if you want to vist the city but not stay in the city!
Stayed in June 2024
Reviewed: 12 June 2024
Magdalena
PolandThere is no fridge in the room which is terrible! I would prefer to have a fridge to cool the beverages rather than the TV! The hotel is not providing free drinking water, the bathroom set of cosmetics is very limited.
Clean, renovated room. Comfortable bed. Nice staff. Walking distance to the beach and restaurants.
Stayed in June 2024
Reviewed: 7 June 2024
Safia
United KingdomThe breakfast was ok - The cooked food wasn't tasty so ended up eating cheese and tomato sandwiches. I didn't like the area which seemed very downtrodden. Afterwards I realised the area is also a bit tacky due to type of tourism over the years. The restaurant across the road was really gross.
The beds were comfy and hotel was clean. I enjoyed the fresh smoothies and cakes at breakfast. The personnel in the kitchen were lovely.
Stayed in June 2024
Reviewed: 28 May 2024
Sanjay
United KingdomS'Arenal doesn't seem like a great area though for staying long term. We only stayed a night as we landed very late at night and couldn't get a rental car
Good Location near Palma and the airport.
Stayed in May 2024
Reviewed: 24 May 2024
Lucinda
United KingdomWe only had one chair on our balcony so could have done with two. We didn’t end up spending much time out there. Would be nice to be able to log into Netflix (or other apps) on tv to watch in English but we didn’t end up needing that so very minor. Bigger towels would be nice but this is a problem I have everywhere, how small is the avg human being??
Clean and functional, room was comfortable and nicely laid out. The staff were friendly and reception 24/7 so helpful as our plane was delayed. Great location for the beach and restaurants but at the end of the action so quiet for a good nights sleep. (This was in May si might get rowdier later on in the season) Bus stop is so close for travel into palma old town and central bus station. Super close to airport but wee were never bothered by plane noise at all. Breakfast was plentiful and yummy, loads of options with specials every day. The kitchen clearly took pride in making it special
Stayed in May 2024
Reviewed: 19 May 2024
Anthony
United Kingdomfella behind the desk Eugene was a gentleman,nothing was to much trouble to help you.the fella on afternoons was also good and played some good tunes including pink floyd
Stayed in May 2024
Reviewed: 11 May 2024
Diego
ItalyOnly one very small trash bin per room. Receptionist not always able to talk in English
Location. Price. 24h check-in
Stayed in May 2024
Reviewed: 19 April 2024
Nicky
BelgiumClose to the airport, nice and clean room and bathroom with comfortable beds.
Stayed in April 2024
Reviewed: 13 April 2024
Stuart
United KingdomThe only (minor) negative was wanting to charge to use the safe in the room. Never come across that before... but it's a trivial thing
On arrival we were offered a drink, which I have only ever had in much more expensive hotels... the room was a very good size, and very clean and tidy throughout. The bathroom was also clean with an excellent shower. Yes it's not the most luxurious hotel but it doesn't claim to be... It is five minutes walk to the beach, with plenty of restaurants and shops close by, and the bus to Palma and the airport leaves right outside. I really couldn't fault it
Stayed in April 2024
Reviewed: 8 April 2024
Sandra
United KingdomBreakfast was good, but I think it would benefit from more variety.
Staff super friendly, rooms big and comfortable. Breakfast was ok.
Stayed in April 2024
Reviewed: 25 March 2024
Ian
United KingdomRoom was ok and very clean, just ideal for a weeks holiday Breakfast room was clean and tidy
Stayed in March 2024
Reviewed: 21 October 2023
E
GermanyThere was a technical problem with their hydraulic system, so we had no hot water for 1 day, but then it was solved; we had a balcony, but the view was into a rather ugly backyard, but well
Well organized hotel; friendly personnel; rooms with balcony; breakfast good value and selection for 9 EUR, easy walking distance to the Arenal beach, but far enough out of the hustle bustle; good WiFi and AC; we also liked the bar just across the road, haha
Stayed in October 2023
Reviewed: 21 October 2023
Tanith
United KingdomLarge clean room with air-conditioning.
Stayed in October 2023
Reviewed: 16 October 2023
Simon
FranceThe noise ! Some people were using a hammer at 8am during our stay. And as our room was in front of the stairs we have heard everything during the night in particular people who are going back to their rooms. The shower was not very clean.
The breakfast is very good value for money
Stayed in October 2023
Reviewed: 11 October 2023
Kamran
IranI didn't like paying extra money to activate the safe box
It is located in a good location with good access to the city and beach. The staff are friendly. It is clean. The breakfast is excellent.
Stayed in September 2023
Reviewed: 27 September 2023
Mohammad
GermanyGive us three forms to sign, which is not normal. These documents are electronic, and considering the fatigue, one cannot read them properly. They should announce this on their website or provide at least a printed version that people can read.
Stayed in September 2023
Reviewed: 16 September 2023
Adrienn
AustriaClose to beach and shops. Direct bus connection to airport.
Stayed in September 2023
Reviewed: 3 September 2023
Fardad
United StatesNo soap or shampoo in the room when we checked in and no place to hang a towel or clothes in the bathroom. A coffeemaker would be nice.
Nice staff, great breakfast, the welcome drink and snack were a nice touch.
Stayed in August 2023
Reviewed: 1 September 2023
Gerjan
NetherlandsOne of the receptionist, was quite arrogant and grumpy during our stay
The cleaning every day
Stayed in August 2023
Reviewed: 24 August 2023
Garry
United KingdomThere was a damp smell in the room
Good for a 1 night stay if you are getting a connecting flight, the A51 is a quicker bus than than the A2 to get to & from the airport
Stayed in August 2023
Reviewed: 24 August 2023
Agnes
United KingdomWe could hear when someone was running the shower upstairs .
We liked the size of the room, comfortable beds, tasty breakfast, close to the beach. Staff very friendly and helpful all the time.
Stayed in August 2023
Reviewed: 21 August 2023
Kinga
United KingdomPerfect budget hotel for a short stay on the island. Great location to the beach and bus stop right in front of the hotel. Friendly and helpful staff ( Lander at reception) and the ladies at the breakfast made my stay great!
Stayed in August 2023
Reviewed: 7 August 2023
Priyank
SwitzerlandVery good staff, 1 min walk from public transport, good breakfast option. Walking distance from waterpark.
Stayed in July 2023
Reviewed: 7 August 2023
Federica
Italyanything about the property is unlike is good! I’ve been surprised to discover Arenal is mostly frequented by Germans! Nothing against them! but sometimes they become annoying
It’s good! the property is bright and very clean 5 min walk from the beach and the main center of Arenal
Stayed in August 2023
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