We booked all inclusive but there was a charge for some items and premium drinks. This was a surprise and had been implemented after our booking was made. The food was the same and not very inspiring or exciting. If I was going again I'd book Bed and Breakfast as there is so many better options outside the hotel.

The location is ideal for restaurants, bars and walks along the promenade between Fanabe and Las Americas. The bar areas are nice and well attended with adequate staff numbers. Staff are all very pleasant and polite. Rooms are cleaned everyday and the shower is very powerful.

Stayed in May 2024

the breakfast

it was actually really nice, outside is a little outdated but the inside is lovely

Stayed in May 2024

The room was not very clean when we arrived. However staff cleaned it and gave us a complementary treat to apologize. The pools on the rooftop were not always cleaned very well. WIFI on room 1156 does not work very well unfortunately. No instructions on how to find gym, spa, elevators for rooftop etc. 2 separate beds in the room put together - it was not comfy.

There are more than 3 pools - 2 adults only on the rooftop and also a nudist part. Quality of food at the buffet was good majority of the time. Staff very polite and helpful. Free access to the gym with water and towels. Shows and events were good and well planned.

Stayed in April 2024

Clean. Good facilities, stuff going on. Good location.

Stayed in April 2024

They start doing kids entertainment by the downstairs pool in the evenings - not much fun if your balcony faces that way & you have to listen to Baby Shark being mimed to by a guy in a cow costume…

Love this hotel! The rooftop is adults only with gorgeous views & plunge pools - it’s such a lovely place to relax. The buffet breakfast is amazing - such a lot of high quality choice. The rooms are super clean & comfy too.

Stayed in April 2024

Nothing

The location is great and the staff were all very friendly and helpful. The animation team by the pool were all enthusiastic and keen and made you want to join in and enjoy the games. The rooftop adults only solarium was fab for those who wanted a quieter sunbathe.

Stayed in March 2024

Not a 4 star, a solid 3. Rooms in need of update, looking very 70s and lots of little issues like bathroom door locks and air con not working.

Always cleaning, happy staff.

Stayed in March 2024

The fact that there wasn’t an adults only swimming pool as the ones on the roof were only dip pools.

We liked the location and have previously stayed at other GF hotels including GF Isabel and GF Gran. We were bed and breakfast and there was a good choice of food. We also liked the adults only area on the roof.

Stayed in February 2024

nothing

everything

Stayed in January 2024

Room believes being renovated so a little noisy when they were working.

Although a little dated in appearance, rooms were comfortable and spotless. Lucky enough to have 4th floor sunny side.

Stayed in February 2024

Food was lovely, great selection, We really enjoyed the roof top , lots of sunbeds great bar, shame it was closed 2 of our 7 day stay,due to high winds,but that cant be helped, Staff were lovely, and we will definitely be back..

Stayed in February 2024

Nothing

Big rooms. Great activities, pools & plenty sunbeds Friendly staff. Food was fresh and plenty choice

Stayed in February 2024

Entertainment seemed more geared towards elderly guests rather than young families.

Staff, cleanliness, room

Stayed in January 2024

Rooms in need of an upgrade. Pool area was half in shade all day. No chance of getting a Sunbed

Everything was spotless

Stayed in January 2024

The hotel is lovely room numbers confusing, live music in reception area too loud. Lots of small issues which over all did impact on my holiday, cold over night additional bedding would have been welcomed arrive early for meals as the standard decreased during service

Rooms are lovely, request a view or you will over look car park. supermarket a cross road

Stayed in January 2024

I've stayed twice 28 days altogether. Never had a warm breakfast

All acceptable

Stayed in December 2023

We were given a tatty cot to put our baby in which was a bit disappointing but not terrible. Also, there they have entertainment in the evening in their courtyard and it goes on late into the evening/night and is very loud. If you have children that you want to sleep early then make sure to ask for a room far away from the entrance of the hotel.

The hotel and rooms was clean and well laid out. It has a lot of amenities such as a salon, little food shop, gym, swimming pools, bars, games area and even a jewellery shop! Baby pool was nice and warm. Lots of events for children. Good place to stay for kids. We tried the breakfast, lunch and dinner buffets and they were all really nice, especially the desserts! Don't expect lots of changes in menus though, but it's all nice.

Stayed in January 2024

Nothing

Every thing about GF Fanabe was great animation team was brilliant and very hard working

Stayed in December 2023

Balcony view nonexistent, noisy neighbours through connecting door

Good sized room, informative reception staff

Stayed in December 2023

Some of the other guests but the hotel can't help that!

Friendly staff and good choice of food. Stayed half board and liked the option of having lunch instead of dinner some days. Quiet location but walking distance to beach. Enjoyed the adult only sun terrace.

Stayed in November 2023

- The bar did not accept cash (EUR). - The terrace door was broken. It was open the whole stay. And it was easy to get to our room if one wanted. - The safe was broken.

We were in this hotel for one night. - The staff was very helpful. - We accidentally lost an expensive device in the hotel. We did not even notice it until the staff called us. We were happy to pick it up the same day.

Stayed in October 2023

The rooms could use a little modernisation here and there. But generally no issues at all.

Good location. Very clean room and bathroom. Breakfast was good. Wifi was very good.

Stayed in November 2023

Nothing really major, just a few things to improve: The food at the pool bar is not nice at all; they have fresh real fruit for the buffet but not for any cocktails (this is all around Tenerife, not just at the hotel, but would be nice for the hotel to make an easy effort to change this as they HAVE real fresh fruit available); the pillows are not comfy (this was a general feeling from the whole group).

We were a big family group travelling together from Ireland (6 teenagers and 8 adults). Rooms: My husband and I booked a Suite for ourselves (HIGHLY RECOMMEND IT), we had a mini fridge, a huge balcony with ocean and mountain views, a big jacuzzi/hobtub, lots of space and storage space, #amazing. All the other rooms were also very big, clean and comfortable. Location: The hotel's location was perfect (close to the beach, stores, 4 different malls, restaurants and bars); Hotel in general: most of the staff is very VERY nice and always helpful (I could count like only 3 not nice ones from a bunch of 50); meals are buffet style which is perfect as you can serve yourself as many times as you want and they change a few things every day; the hotel has different activities for kids and adults every day; you get free pool towels for your whole stay;the hotel has a whole area for kids with a mini arcade, a spa, a shop (very reasonable prices), 5 pools (2 for kids, 2 just for adults, 1 general pool) and a hair salon. I highly recommend getting the half board package as it gives you the breakfast and 1 other meal (lunch or dinner) otherwise lunch per person its 22 euro and for dinner 25 euro, no drinks included (but you can find great restaurants around for way less than that).

Stayed in November 2023

Not enough sun beds and pool area almost fully shaded by 4pm.

Staff very friendly, very clean and comfortable. Great location. Food nice.

Stayed in November 2023