Sagasta, 28, 35008 Las Palmas de Gran Canaria, Spain
#51 of 77 hotels in Las Palmas de Gran Canaria
Guests' ChoiceBased on 207 hotel reviews
8.2Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.0
Staff
9.2
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 October 2024
Paul
United Kingdomno bar
great location and clean
Stayed in October 2024
Reviewed: 27 September 2024
Freda
United KingdomSlight smell in bathroom.
Excellent location - loved the rooftop terrace and pools. Staff were friendly and helpful.
Stayed in September 2024
Reviewed: 2 August 2024
Kevin
United KingdomLack of bar facilities for a hotel on a holiday island. The pool bar is the only bar and is only open from 1200 to 1600
Good location.
Stayed in August 2024
Reviewed: 17 April 2024
Margaret
NigeriaNothing
The location just perfect safe and close to the beach and shops.
Stayed in April 2024
Reviewed: 30 March 2024
Ausra
SwitzerlandLimited rooftop pool timings, sauna was not working.
Beautiful rooftop and perfect location, right next to the beach !
Stayed in March 2024
Reviewed: 10 March 2024
Tom
United KingdomRoof top area for pool and chilling was immense. Amazing location for a short city blast.
Stayed in February 2024
Reviewed: 25 February 2024
Nadia
United Kingdomthe beds were a bit shaky and matress needs to be changed
good breakfast and good selection. i was happy my soon got free breakfast as a child.
Stayed in February 2024
Reviewed: 4 February 2024
Katrina
SpainNo tea making facilities in the room
Very close to the beach Staff very helpful and friendly
Stayed in February 2024
Reviewed: 1 February 2024
Gunars
IrelandTV !!! there is no English channels only Spanish and German .
Stayed in January 2024
Reviewed: 21 January 2024
Nick
IrelandNo coffee making facilities in the room or no balcony
Roof top terrace was superb, staff so friendly and location excellent. Room clean too
Stayed in January 2024
Reviewed: 12 January 2024
Alan
IrelandNothing
Great location. Roof top pool with sun terrace. Bar and snacks. Everything is so clean. Room service everyday. Breakfast was excellent. This hotel was so good we stayed another 8 days.
Stayed in January 2024
Reviewed: 7 January 2024
Ingrid
NorwayBreakfast.
I liked The location close to The beach. The breakfast was ok, nothing more. The rooftop bar was excellent. Staff very friendly.
Stayed in January 2024
Reviewed: 29 December 2023
Robert
SwitzerlandThe breakfast menu was limited in regards of the standing the hotel aspires to. For examples, pastries were industrial, looked tasteless and over 5 breakfasts, I never saw anyone have some. Greater variety and freshness would be no luxury.
Great location to explore the city of Las Palmas but also the northern part of the island.
Stayed in December 2023
Reviewed: 29 November 2023
Christophe
Francenoise in room due to highway nearby
rooftop pool was never crowded
Stayed in November 2023
Reviewed: 12 October 2023
Al
United KingdomVery clean with good facilities
Stayed in October 2023
Reviewed: 14 September 2023
Vedran
CroatiaPool bar works only from 12-4pm and pool works till 8pm. So you can’t have a drink at the pool from 4pm - 8pm. :/
Great value for money,uch bigger room then we expected. Perfect hotel.
Stayed in September 2023
Reviewed: 2 September 2023
Nicola
United KingdomNothing
Fantastic location, helpful staff, rooms clean and comfortable. Loved the roof top pool and sun deck area.
Stayed in August 2023
Reviewed: 1 September 2023
Blanks
United KingdomEnjoyable stay
Stayed in August 2023
Reviewed: 21 August 2023
Katherine
United KingdomPool isn’t really a pool it’s tiny. Pool bar only open 12-4. View was terrible.
Good place to rest head.
Stayed in August 2023
Reviewed: 7 July 2023
Camelia
RomaniaIt was ok.
Good English breakfast. Wrong plates.
Stayed in July 2023
Reviewed: 5 May 2023
Dim
Nigerianothing
cleanliness
Stayed in May 2023
Reviewed: 18 April 2023
Stephen
United KingdomUncomfortable sofa in suite, no litter bin in bathroom. Minor attention to detail 🤔
Location, Staff coffee
Stayed in March 2023
Reviewed: 8 April 2023
Alan
United KingdomAll was good
We liked the proximity to the beach ,bars ,restaurants and shops,the Las Canteras beach is superb,the rooftop sun area was great and not over crowded,on our day of departure we were allowed to keep the room for an extra couple of hours at no charge,the room safe was also provided free
Stayed in April 2023
Reviewed: 29 March 2023
Elizabeth
United KingdomThe pool is a lot smaller than it looks on the pictures.
The location for the breach was great.
Stayed in March 2023
Metzingen, Germany
Kalandra, Greece
Chaumont-sur-Tharonne, France
Samara, Russia
Valdosta, USA
Pézenas, France
Bohinj, Slovenia
Lage Mierde, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content