Room was very dark and WC had a strange flush

Large room/ comfy bed and pillows/ location

Stayed in September 2024

It is a bit tricky to park. We stopped at the front of the hotel, quickly went inside to get instructions on how to get to the hotel parking, which is underground and requires driving around the hotel block. Not a problem, but it is not free (it cost us an additional 13 euros for one night, but were allowed to leave the car there way past checkout time, which was very convenient).

The hotel is very comfortable, the entrance hall is gorgeous. There is a grand piano which the hotel guests can play (if they do it properly :), which I didn't have time to do but certainly will next time (please keep it tuned!) We only stayed one night and skipped breakfast, as we were on transit to Barcelona. But managed to walk around both in the evening and during the next day. The main center of the city is only 20 minutes away on foot. Besides, all the way to the center is a very pleasant walk, safe, with nice shops and cafes. The "Basilica" is breathtaking: a whole block filled up with an impressive and beautiful building, which can be visited inside during the day. At night the lighting of the Basilica is superb. Incidentally, Happy Cow directed us to a nearby place with vegan options, where we had a very nice dinner. The price, for a 4 star hotel, was quite reasonable, too.

Stayed in September 2024

Good location

Stayed in September 2024

Could with a bit of modernism

Location was very good and secure parking very good

Stayed in September 2024

The room did not have any tea/coffee facilities. The restaurant had a very limited menu.

The hotel was very nicely furnished. The beds were comfortable. In a good position in town.

Stayed in September 2024

The rooms are a bit outdated but perfectly comfortable although better attention should be given to cleaning. We stayed in a large connecting room which included a suite with a jacuzzi. We had not been made aware of this and felt the bath was quite slippery and insecure, specially for older people. Overall is was a nice stay and great value for money in Zaragoza

Great location and kind staff. Biggest plus is the private underground parking for 13€/day.

Stayed in September 2024

A bit far from centre.

It's an traditional hotel. The room was huge with luxious facilities. Big beds big bathrooms. I

Stayed in August 2024

Nothing

Very clean great service

Stayed in September 2024

Everything was pretty much okay. Nothing to dislike.

Nothing to dislike, the staff were really helpful and the garage was really accessible

Stayed in May 2024

Lovely spacious room. Huge bathroom. Breakfast was amazing. Friendly staff. Walked into the old town everyday. Would definitely stay here again

Stayed in July 2024

Although the Hotel had seen some improvement in the furniture in the public areas since our last visit the room had some problems. The air conditioning was difficult to balance and the taps in the bathroom were outdated and hard to work. So much so that we had trouble turning the shower off.

Buffet breakfast with plenty of choice. Hotel is in a good location close to the city and the old town. On site Parking is a bonus/

Stayed in July 2024

Beds were extremely firm for my liking

Breakfast and room size

Stayed in July 2024

Having paid per night at a 4-star hotel, it was surprising that the furniture had defects, the water pressure could have been better, and the shower mount was faulty. There was also a strange smell, which I suspect came from the flooring.

The staff is friendly and responsive. There were extra pillows, and the beds were comfortable.

Stayed in July 2024

Nothing to report.

Big, clean and functional hotel. Quiet and comfortable. The location is good enough for the city centre, and excellent for the nearby hospital and sports centre.

Stayed in May 2024

The traffic circulation around the hotel if travelling by car, which is not the hotel's fault; but perhaps include an explanation of how to get to the underground parking in advance. We arrived on the wrong side of the street via SatNav and had to leap out to get directions from the reception staff. Food in the restaurant was only adequate.

Exceptional value for money. All the staff, including in the on-site restaurant, were very friendly and helpful. The staff on the desk spoke very good English which was a great help to us with directions and menu translation. The piano, which happened to be played whilst we were eating. Amazing urns in the huge reception lounge. Huge choice at the buffet style breakfast.

Stayed in May 2024

Evening meal’s could have been better.

Breakfast was OK. Bacon undercooked and scrambled eggs very rubbery. Everything else OK

Stayed in June 2024

Little old

Swimming pool

Stayed in June 2024

the room was clean and the bedding was very good. but the shower tap was catastrophic: impossible to get lukewarm water. either the water was scalding hot or the water was freezing. Finally, one of the bed lights was in poor condition.

we really liked the location of the hotel. The staff was also attentive and the breakfast buffet was very good.

Stayed in June 2024

Lighting in bedroom

Secure underground parking, location, staff, excellent restaurant and breakfast and great staff.

Stayed in June 2024

-

Comfortable, good location. Convenient parking.

Stayed in June 2024

room service

breakfast

Stayed in April 2024

Several coach parties meant we cut breakfast short as it was impossible to get hot buffet without queuing out of the door. Only 2 coffee machines for serving yourself and they were very slow, once again long queues. Perhaps there needs to be a shift system for this large hotel to give all guests the chance of a leisurely breakfast. Also room decor very dated.

Secure parking, comfortable beds, friendly staff. Location good.

Stayed in April 2024

- The carpet in the rooms (but we knew it from other reviews) - When lying on bed, one could easily hear when the shower of the neighboring room was used. It can be disturbing.

Arriving by car, we took a room with parking. It was quite practical given the location of the hotel. We found the size of the room quite good. The beds were comfortable and the breakfast was correct. The staff taking care of it was very kind and helpful.

Stayed in April 2024

EN GENERAL TODO CORRECTO

Stayed in March 2024