Walls were thin so you could hear lots happening in the hallways very early in the morning. Wifi would get very slow every day around 5

Staff were super friendly and helpful. Air con was great, and area was not too noisy. Buffer was good, different every day

Stayed in September 2024

Nice staff,especially people on reception😃,nice food

Stayed in September 2024

The reception desk was staffed with excellent people.

Stayed in September 2024

Drinks in the bar bad and cheap quality Huge Q to the restaurant manager try his best to squeeze people's in. many peoples waiting for table long time because the request table for 6 then he keep moving the tables for smaller or bigger. Cups plates so dirty !!!! 😩 Also so big amount of plastic everywhere out they use plastic cups plates forks

Amazing customer service, receptionists so kind helpful, making my son and my husband great birthday surprise. Great location, nice food not much choice but everything is fresh cook what I love mire then huge choice of left overs . Life guide so kind and smile. Nice clean pool with small aqua park . Great hotel with small kids thanks so much for everything

Stayed in September 2024

There were not as much umbrellas as sunbeds at the swimming pool. Multiple times they were already taken by others that lead to no shade options. I think this is something the hotel can improve.

A couple of weeks ago I had a perfect getaway at hotel Europa Splash & Spa together with my son. The room was nice and big and we even got a welcome gift at the room. The swimming pools were so much fun! Very good the slides were also watched by a lifeguard. The hotel is very nice and fun for families, with a mini disco and entertainment every night. A big big plus is the super nice and helpful staff, made the stay even better. An extra compliment to Alexis who let us feel very welcome and helped us with everything!

Stayed in August 2024

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We loved this hotel. It's right across the beach. The pools looked very good but we preferred the sea just because of personal preferences. It's on a promenade surrounded by restaurants, bars and shops, doctor and pharmacy near by. Every night there is an entertainment program (live music, magician, karaoke etc). The room was spacious, beds big and comfortable, the bathroom and the shower were big, as well as our balcony (with sunbeds). I was very pleasantly surprised when I entered the room! It's clean and updated. The staff were warm and welcoming, always ready to help We stayed with all-inclusive option. The food was good and if you miss a meal you can grab some fast food on the snacks bar included in the price, which is a great option. The bar has variety of cocktails, beers, soft drinks, sangria, milkshakes&slushi etc and they don't complain if you ask for something outside of their menu ^^ We were welcomed with champagne and 1h free spa treatment which I appreciate, especially because it was my birthday stay and it made the whole experience even more special! Thank you, I hope to see you again!

Stayed in September 2024

The meals are rushed to a point that it feels uncomfortable, they even turned off the AC while we were still eating. Kitchen staff eats from the buffet at the end of each meal. The buffet and the whole hotel feels chaotic, the employees look very tired.

The hotel manager went out of his way to accommodate any of our requests. He carried our luggage, got us an umbrella by the pool, made us coffee, gave us extra meal tickets etc. Parking on the street was easy, in front of the hotel. The room had nice panoramic sea views.

Stayed in July 2024

We are vegetarians and there were not much vegetarian options available during Lunch and Dinner. Also, the juice machines, the soda machines used to stop before the hours of breakfast, lunch and dinner. We did not get all the services if we went at the last hours. There used to be long lines for coffee, hence there can be few more options. The evening entertainment is largely got kids, there should be something for adults as well. Inspite of this, we enjoyed the stay and will visit again.

The location is great. The pool, slides and amenities are more that what we expected. The staff is very friendly and helpful. The plan around the resort is very vibrant and safe. The beach is just 2 minutes away and is very clean. We will definitely visit and stay at the resort again.

Stayed in August 2024

Can't find any :)

Excellent location, value for money, resort for kids & family with lots of evening pleasent activities, super hospitality and good food.

Stayed in August 2024

There was poor air conditioning in the hall area. Big queues to eat if you go late.

Specially the staff. We had some problem with the room and they did all possible to change us. Everything clean, good service and great food. I had my birthday there and had a wonderful time with my mum and four kids who enjoyed very much the pools and the evening activities for children. The person in reception (English blond man) was specially very kind.

Stayed in August 2024

Rooms could have been a bit bigger

Extremely friendly and helpful staff Our stay was upgraded from full board into AI

Stayed in August 2024

The spa area not good. I think you could improve that place.

Fabulous food and restaurant! Reception was amazing and all people were so polite and supportive ❤️ Thank you for all your hard work that make us feel so welcome 🤗

Stayed in July 2024

A bit outdated rooms

Great place, with good food!!!

Stayed in August 2024

the pool. child friendly (: and the unlimited snacks if you got the full board

Stayed in July 2024

Food was lovely, staff at reception very helpful and the hotel itself great for a family holiday

Stayed in July 2024

Everything was fine.

The staff was extremely friendly and helpful. The variety and the quality of food was great. The room was clean and spacious. There were many activities for the kids. Definitely a place worth visiting again!

Stayed in July 2024

None

The pool, the food, the staff and most of all the receptionist name alexis super kind.. thank you

Stayed in July 2024

The variety of food was great. The room and the bed is very comfortable. The staffs are very acomodating especially the receptionist - alexis is very kind ☺️

Stayed in July 2024

Food was cold sometimes.

Location is great. Pools are great for kids with slides for all ages. Entertainment good for smaller kids.

Stayed in June 2024

nothing at the hotel, but it rained non stop which wasn't their fault of course!

we loved the spa and I was happily surprised that my 2 young boys could use it. They had the time of their lives exploring the spa and its many water jets. The buffet breakfast and dinner was great for us, and especially the kids as its always tricky to get kids to eat good food but they repeated 2 or 3 times. The staff at the reception desk were so so friendly and helpful...I would return just for their excellent service

Stayed in June 2024

Drinks variety at the restaurant is poor

Very good, as it was our 3rd time we stayed there.

Stayed in June 2024

Food, very attentive staff, generous: juices for kids when going out for the day, water, beach umbrella and anything else you might need at the beach.

Stayed in June 2024

Nothing really, just my teenage boy said that there should be some teenage related activities also.

All was perfect, my second year staying with them, nice kids activities, we actually won a spa entry on our last day

Stayed in June 2024

Great location. Nice property

Stayed in June 2024