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Reviews of Bull Eugenia Victoria & SPA 3 stars

Avenida Gran Canaria, 26, 35100 Playa del Ingles, Spain

#199 of 579 hotels in Playa del Ingles

Guests' Choice

Review score

Based on 209 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.3

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 18 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Cocktails were disgusting but beer was nice and at a great price for half board residents.. Waiting for the lift during busy times could take 5 -10mins Lights in the corridor shine through the bedroom window but other than that we had a fantastic stay

    Everything

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Overall we had a great time, very nice and friendly staff that were eager to help.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The toilet paper is too thin, we ended up clogging the toilets multiple times sadly. The entertainment was catered to old people, so as a young couple he thought it was a bit boring. The parasols flew away because some were faulty and became very dangerous! A little disappointing that the smoking zones were so tiny.

    Lots of stuff to do, not far from the beach, shopping and nightlife.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    The heated kids pool was great, the food was nice good selection for breakfast.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    dentro das expetativas
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 7 nights

    Do estacionamento,

    spa e zona exteriores excelentes

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    In 7 nights, sheets were never changed although they said that change it every 5 days. If you want an umbrella, be ready to wake up very early, at 6am 2/3 already have a towel and they don't do much about it. Shameful

    Pools are great. Food, although it's very much oriented to English and German people, has a good variety and it's tasty.

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Overall a very relaxing stay.
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 12 nights
    • Submitted via mobile

    Leaking shower door leading to a flooded bathroom floor. Breakfast and dinner can be very chaotic. No availability for a late check out (3 times in a row now) or courtesy room available on day of checkout.

    Varied choice of food at meal times. Clean hotel Excellent spa Lovely large room Staff friendly.

    Stayed in August 2024

  • Reviewed: 6 July 2024

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 7 nights
    • Submitted via mobile

    A Kids buffet in restaurant would be good.

    Hotel was really nice, excellent facilities, spa free to use every day, restaurant always found a table , plenty of sun beds , great for kids. Good location. Also separate a la carte at lunch no need to book .Great snacks .Helpful staff .

    Stayed in July 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 8 nights
    • Submitted via mobile

    Food.

    Facilities

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    The rooms could definitely use some refreshing - they are OK, but not very modern. There are no pillows! The thing they call a pillow is non-existent. The rooms are not really sound-proof, so ask for a room away from the elevators - especially because the sleeping area of the room is right by the entrance door. The TV is miniscule in size.

    Good location, albeit at a distance from the beach. Decent food selection. Limited parking available (free). Gym, spa.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Bedroom are a bit dated. The lobby's need a refreshing

    Staff Is Amazing! The bedrooms and lobby are a bit dated but the spa facilities are really good

    Stayed in March 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 7 nights
    • Submitted via mobile

    Alot of the staff were extremely rude. The entertainment at night seemed to cater mostly to the older generation Kids club did not really cater for older kids.

    The food was great with a super selection. The spa facilities were excellent and loved that the kids could enjoy it in the morning The swimming pool and jacuzzi were great outside

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Good hotel with helpful staff and very good facilities
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Quality and range of the food in the restaurant. Limited choices for vegetarians in the evening. My partner has a garlic allergy. He was told which limited foods did not contain garlic but no offer made to make him the same food without garlic as has happened elsewhere

    Very spacious room. Good choice of pools to suit everyone

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    A great hotel for a week away with the kids
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    The only two things that doesn’t give it a 10 is the food was good but it was all pro cooked so the veggies were soggy and the fresh food was a little lacking. I had hoped there would be more fresh salad. And the entertainment was mediocre. The karaoke type background music to the singers was tiring after a while.

    We loved the property. We chose the Bull because of kid club reviews. The spa for the kids between 10-12 was excellent. And then for adults the rest of the day. Our room was fantastic and the staff couldn’t do enough for you. All the ice cream they could eat and fast service without huge queues for drinks etc. for a week away we thought it was great value for money.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Food was nice,big choice, but a little bit repetitive meniu

    Good place for relax and enjoy your holiday!!!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Enjoyed the stay. Brilliant for young children too.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    Accommodation was spacious and modern. Food very good quality . Drinks good. Staff very accommodating.

    Stayed in April 2024

  • Reviewed: 11 March 2024

    9.0
    Well placed hotel with high standards
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Would have liked small addition of fruit compôte for breakfast ie littlte jars of fruit with yoghurt snd granola on top.

    Room had pool garden view. Great location for local buses. Food, especially the China man's was delicious! Entertainment in the garden every night by professional singers and musicians with optional dancing.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 7 nights

    The food could really use an upgrade, especially the dinner. If the hotel were less expensive, I would understand, but the fact is that it's on the expensive side and the value for money just isn't there. I don't know, maybe the head chef was on vacation when we were there...

    The hotel is nice and spacious. The indoor pool and the SPA are really great, especially when visiting in February. The staff is quite nice and friendly. The clean EVERYTHING each morning.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is beautiful, very nice for family with kids.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were very unhappy. Nobody was smiling which i found really sad. I partly understood why cause the customers were awful at times, leaving a terrible mess when getting food or using facilities. There were a lot of people. It is a place without a soul, accommodating the masses. Beds are uncomfortable with tiny pillows. There is no complimentary tray in the room, no kettle, tea, coffee, something I personally consider a must. Wellness centre could only be used by children uner 16 between 10am and 12pm. After that time, 16+ only. For us it was a nightmare. Our daughter is 13 and we had to be there in the morning with very small kids and babies screaming, as she was not allowed to enter after 12pm. You need to rent towels if you dont have your own. 15e each, paid in cash so be prepared and have some cash with u. Same with an iron e.g, 20e deposit, cash only.

    Everything is available on site. Wellness centre, swimming pool, bars. The pool is big. The water is Feb is quite cold so not many people get in which is a plus :) The food in the restaurant is very good. The drinks are cheap. Small beer €1.50, food u need to pay for very affordable. There are activities for kids, 2 small pools, a playground and mini golf. Theoretically, you dont need to leave the hotel. You can just relax and enjoy the sun. We went in Feb and we had 28 degrees every day. The rooms: good size, spacious and clean. The wellness centre is great with 2 pools (not suitable for swimming) with various types of hydromassages, sauna and "dead sea" pool. For the price we paid, it was grand.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room High Floor
    • Stayed 5 nights
    • Submitted via mobile

    Sound insulation is very bad. Poor and cheap selection of drinks (all inclusive).

    Friendly staff.

    Stayed in January 2024

  • Reviewed: 9 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Buffet on the whole was good sometimes the food was lukewarm and bit cool. The water for the tea was hot not boiling so didnt enjoy a cup of tea in the Hotel.

    The hotel was lovely great facilities. The rooms were very comfortable and everything you need. Very good location and central to most things.

    Stayed in January 2024

  • Reviewed: 6 February 2024

    9.0
    New Year break
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Entertainment rather for older people, distasteful drinks

    We stayed here a week over New Year. I booked lower floor room, we got upgrade to 7th floor room with lovely view without extra payment. Gala dinner was amazing. Generally lots of good food. Hotel lovely and clean, rooms were cleaned daily, staff all friendly and helpful. Amazing spa.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    9.0
    Excellent hotel. Very well kept. Staff was polite and friendly.
    • Leisure trip
    • Couple
    • Double Room High Floor
    • Stayed 7 nights

    Check in procedure was a bit abrupt. Probably down to one private individual. Not a big deal. All other interactions with staff were perfect.

    Excellent gym and spa facilities ; great food

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    No or bad sound insulation so we could hear everything from the hall way and the room next door. One of the elevators was not working so the other were very crowded so sometimes we had to wait a long long time to get to the ground floor. Food varied from good to very bad. Lunch was not very varied and mostly not very good. Not enough parking spaces in the hotel parking so if you arrive late in the evening you might have to park out by the main road - it is free dough.

    Very very friendly and helpfull staff. Especially the girls at the pool bar Iris and her friend. You get the best possible treatment as a guest. Pools and animation are good. View from the room was nice. Room was very clean as well.

    Stayed in January 2024

Showing 1 – 25

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