Avenida Gran Canaria, 26, 35100 Playa del Ingles, Spain
#199 of 579 hotels in Playa del Ingles
Guests' ChoiceBased on 209 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.7
Staff
9.1
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 18 September 2024
Katie
IrelandCocktails were disgusting but beer was nice and at a great price for half board residents.. Waiting for the lift during busy times could take 5 -10mins Lights in the corridor shine through the bedroom window but other than that we had a fantastic stay
Everything
Stayed in September 2024
Reviewed: 10 September 2024
Majka
NorwayThe toilet paper is too thin, we ended up clogging the toilets multiple times sadly. The entertainment was catered to old people, so as a young couple he thought it was a bit boring. The parasols flew away because some were faulty and became very dangerous! A little disappointing that the smoking zones were so tiny.
Lots of stuff to do, not far from the beach, shopping and nightlife.
Stayed in September 2024
Reviewed: 3 September 2024
Lynn81
IrelandThe heated kids pool was great, the food was nice good selection for breakfast.
Stayed in August 2024
Reviewed: 20 August 2024
Fernandesm
PortugalDo estacionamento,
spa e zona exteriores excelentes
Stayed in August 2024
Reviewed: 14 August 2024
Sérgio
PortugalIn 7 nights, sheets were never changed although they said that change it every 5 days. If you want an umbrella, be ready to wake up very early, at 6am 2/3 already have a towel and they don't do much about it. Shameful
Pools are great. Food, although it's very much oriented to English and German people, has a good variety and it's tasty.
Stayed in August 2024
Reviewed: 10 August 2024
David
United KingdomLeaking shower door leading to a flooded bathroom floor. Breakfast and dinner can be very chaotic. No availability for a late check out (3 times in a row now) or courtesy room available on day of checkout.
Varied choice of food at meal times. Clean hotel Excellent spa Lovely large room Staff friendly.
Stayed in August 2024
Reviewed: 6 July 2024
Debbie
United KingdomA Kids buffet in restaurant would be good.
Hotel was really nice, excellent facilities, spa free to use every day, restaurant always found a table , plenty of sun beds , great for kids. Good location. Also separate a la carte at lunch no need to book .Great snacks .Helpful staff .
Stayed in July 2024
Reviewed: 13 May 2024
Eduard
United KingdomFood.
Facilities
Stayed in May 2024
Reviewed: 12 May 2024
Dmitri
EstoniaThe rooms could definitely use some refreshing - they are OK, but not very modern. There are no pillows! The thing they call a pillow is non-existent. The rooms are not really sound-proof, so ask for a room away from the elevators - especially because the sleeping area of the room is right by the entrance door. The TV is miniscule in size.
Good location, albeit at a distance from the beach. Decent food selection. Limited parking available (free). Gym, spa.
Stayed in May 2024
Reviewed: 25 April 2024
Lorenzo
United KingdomBedroom are a bit dated. The lobby's need a refreshing
Staff Is Amazing! The bedrooms and lobby are a bit dated but the spa facilities are really good
Stayed in March 2024
Reviewed: 24 April 2024
Alan
IrelandAlot of the staff were extremely rude. The entertainment at night seemed to cater mostly to the older generation Kids club did not really cater for older kids.
The food was great with a super selection. The spa facilities were excellent and loved that the kids could enjoy it in the morning The swimming pool and jacuzzi were great outside
Stayed in April 2024
Reviewed: 20 April 2024
Theresa
United KingdomQuality and range of the food in the restaurant. Limited choices for vegetarians in the evening. My partner has a garlic allergy. He was told which limited foods did not contain garlic but no offer made to make him the same food without garlic as has happened elsewhere
Very spacious room. Good choice of pools to suit everyone
Stayed in March 2024
Reviewed: 9 April 2024
Alicia
United KingdomThe only two things that doesn’t give it a 10 is the food was good but it was all pro cooked so the veggies were soggy and the fresh food was a little lacking. I had hoped there would be more fresh salad. And the entertainment was mediocre. The karaoke type background music to the singers was tiring after a while.
We loved the property. We chose the Bull because of kid club reviews. The spa for the kids between 10-12 was excellent. And then for adults the rest of the day. Our room was fantastic and the staff couldn’t do enough for you. All the ice cream they could eat and fast service without huge queues for drinks etc. for a week away we thought it was great value for money.
Stayed in April 2024
Reviewed: 6 April 2024
Remigijus
United KingdomFood was nice,big choice, but a little bit repetitive meniu
Good place for relax and enjoy your holiday!!!
Stayed in April 2024
Reviewed: 6 April 2024
Doreen
United KingdomAccommodation was spacious and modern. Food very good quality . Drinks good. Staff very accommodating.
Stayed in April 2024
Reviewed: 11 March 2024
Anne
IrelandWould have liked small addition of fruit compôte for breakfast ie littlte jars of fruit with yoghurt snd granola on top.
Room had pool garden view. Great location for local buses. Food, especially the China man's was delicious! Entertainment in the garden every night by professional singers and musicians with optional dancing.
Stayed in March 2024
Reviewed: 4 March 2024
Grko
SloveniaThe food could really use an upgrade, especially the dinner. If the hotel were less expensive, I would understand, but the fact is that it's on the expensive side and the value for money just isn't there. I don't know, maybe the head chef was on vacation when we were there...
The hotel is nice and spacious. The indoor pool and the SPA are really great, especially when visiting in February. The staff is quite nice and friendly. The clean EVERYTHING each morning.
Stayed in February 2024
Reviewed: 26 February 2024
Nadja
SloveniaThe hotel is beautiful, very nice for family with kids.
Stayed in February 2024
Reviewed: 18 February 2024
Paulina
IrelandThe staff were very unhappy. Nobody was smiling which i found really sad. I partly understood why cause the customers were awful at times, leaving a terrible mess when getting food or using facilities. There were a lot of people. It is a place without a soul, accommodating the masses. Beds are uncomfortable with tiny pillows. There is no complimentary tray in the room, no kettle, tea, coffee, something I personally consider a must. Wellness centre could only be used by children uner 16 between 10am and 12pm. After that time, 16+ only. For us it was a nightmare. Our daughter is 13 and we had to be there in the morning with very small kids and babies screaming, as she was not allowed to enter after 12pm. You need to rent towels if you dont have your own. 15e each, paid in cash so be prepared and have some cash with u. Same with an iron e.g, 20e deposit, cash only.
Everything is available on site. Wellness centre, swimming pool, bars. The pool is big. The water is Feb is quite cold so not many people get in which is a plus :) The food in the restaurant is very good. The drinks are cheap. Small beer €1.50, food u need to pay for very affordable. There are activities for kids, 2 small pools, a playground and mini golf. Theoretically, you dont need to leave the hotel. You can just relax and enjoy the sun. We went in Feb and we had 28 degrees every day. The rooms: good size, spacious and clean. The wellness centre is great with 2 pools (not suitable for swimming) with various types of hydromassages, sauna and "dead sea" pool. For the price we paid, it was grand.
Stayed in February 2024
Reviewed: 13 February 2024
Urmo
EstoniaSound insulation is very bad. Poor and cheap selection of drinks (all inclusive).
Friendly staff.
Stayed in January 2024
Reviewed: 9 February 2024
Bernadette
IrelandBuffet on the whole was good sometimes the food was lukewarm and bit cool. The water for the tea was hot not boiling so didnt enjoy a cup of tea in the Hotel.
The hotel was lovely great facilities. The rooms were very comfortable and everything you need. Very good location and central to most things.
Stayed in January 2024
Reviewed: 6 February 2024
Sebara
IrelandEntertainment rather for older people, distasteful drinks
We stayed here a week over New Year. I booked lower floor room, we got upgrade to 7th floor room with lovely view without extra payment. Gala dinner was amazing. Generally lots of good food. Hotel lovely and clean, rooms were cleaned daily, staff all friendly and helpful. Amazing spa.
Stayed in January 2024
Reviewed: 2 February 2024
Dominique
BelgiumCheck in procedure was a bit abrupt. Probably down to one private individual. Not a big deal. All other interactions with staff were perfect.
Excellent gym and spa facilities ; great food
Stayed in February 2024
Reviewed: 30 January 2024
Tilen
SloveniaNo or bad sound insulation so we could hear everything from the hall way and the room next door. One of the elevators was not working so the other were very crowded so sometimes we had to wait a long long time to get to the ground floor. Food varied from good to very bad. Lunch was not very varied and mostly not very good. Not enough parking spaces in the hotel parking so if you arrive late in the evening you might have to park out by the main road - it is free dough.
Very very friendly and helpfull staff. Especially the girls at the pool bar Iris and her friend. You get the best possible treatment as a guest. Pools and animation are good. View from the room was nice. Room was very clean as well.
Stayed in January 2024
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