Nothing

Newly renovated, comfy beds, free coffee and lovely staff.

Stayed in October 2024

Beautiful setting, surrounded by green fields, pine trees, and vines. Lovely old building, restored with care and attention to detail. Interior decoration was very tasteful and chic. We ate in the bar as we had our dog with us, white table cloths, attentive service and good quality food. We didn’t want the breakfast buffet the next day as we don’t tend to eat a lot at breakfast, so opted for coffee and toast in the bar which was great. The hotel smells divine, we purchased the spray so that we can carry the memory forward.

Stayed in October 2024

Beautifully appointed room and great staff.

Stayed in September 2024

There was a drip from the skylight on my husbands head over a couple of hours so he had to squish in on my side of the bed 😊

Nice property had obviously been adapted with great attention to detail. The evening restaurant staff were exceptionally helpful

Stayed in September 2024

Nothing bad at all.

Everything and everyone

Stayed in September 2024

Breakfast staff were a little indifferent but the quality of the breakfast was very good

Spacious room, bed and bathroom - very comfortable, dinner was extremely good

Stayed in September 2024

Nothing

Beautiful hotel, in a nice environment. Very comfortable room, nicely decorated and functional. Good breakfast and restaurant.

Stayed in September 2024

All was excellent...nothing bad at all.

Absolutely faultless. We find it difficult to find a dog friendly good hotel, this certainly ticks all the boxes.

Stayed in September 2024

nothing particularly.

beautifully renovated;stylish;gorgeous large room with very comfy bed. lovely staff. bar next door lively and local, restaurant good. a surprise find.

Stayed in September 2024

We stayed in a standard room and the lighting in the evening could have been a bit more effective. An extra towel rail would have been good, too. However, when those are the only negatives, you know you have found a nearly perfect place to stay!

Beautifully presented hotel. Everything was very clean and felt brand new, but with the character of the property maintained. Loved the extras like the coffee station and complementary water in the room. The owner was extremely helpful in replying to our questions. Fast Wifi, despite the thunder storms. Oñati is a fascinating town, is close to the Sanctuary of Arantzazu and would be a great base if you want to hike in the mountains. Nice to have a bar and restaurant on site. Good breakfast, and we liked the option to have something less lavish than the full buffet if desired. We ate twice at the restaurant and felt it was good value for money with a more interesting menu for that price level than most other places we encountered in the region.

Stayed in August 2024

Probably due to restrictions in the restoration of the ancient building, there’s almost no soundproofing between the rooms, and floors/ceilings are very squeaky and mark every step from occupants above. Despite being an extremely nice location, I would definitely not recommend it if you were looking for a good sleep.

The ancient building is very nice and furnished with taste, despite some issues during our stay the staff was eager to help and sorte the problem out. The hotel has a very nice restaurant.

Stayed in August 2024

A little noisy once you can hear the sound coming from other bedrooms. No noise from outside once the region is very calm.

Modern furniture, refurbished, nice beds and comfortable pillows and linens, excellent service, excellent food, convenient location, pet friendly.

Stayed in August 2024

We had a wonderful experience despite the cloudy and rainy weather. We opted for the sauna and massage, and it turned out to be an excellent decision.

Stayed in June 2024

Lovely hotel in a convenient location. Don’t be put off by the industrial units nearby. Instead look at the beautiful countryside. Interesting Basque town which comes alive at 6.00 pm on the main square. Lots of mural reminders of their heritage. Restaurant was very atmospheric and provided excellent food at a good price. Ditto the wine. Breakfast was plentiful and well cooked, with continental to set you up for the day.

Stayed in August 2024

Unfortunately, despite the fantastic qualify of the food, the staff at the restaurant was not qualified - they were clueless across the board. Probably summer temps. But again, the quality of the food was really good!

The hotel staff was great. Location fantastic, one hour drive from all main highlights in the Basque Country. They also allowed our dog to stay with us, something not usual in Spain as they are still behind when compared to the pet friendliness of the rest of Europe.

Stayed in July 2024

Soundproofing was not good - each step from guys upstairs was heard

Authentic and very comfortable hotel

Stayed in July 2024

Not being able to eat in the restaurant on the Sunday night as it must be their night off. had trouble finding somewhere nice to eat and ended up in a bar having a burger.

The hotel was lovely and although we were there for 2 nights it was only possible to eat in the retaurant on one of the nights but we both had a fantastic meal there on the Saturday evening. The staff were warm and welcoming and nothing was too much trouble for them. The bar steward was very obliging and recommended a new gin to try and it was very nice. Excellentnall round

Stayed in June 2024

Lack of windows, but that is probably restricted by the building type, so not really applicable.

Dinner and BF at the restaurant were excellent. Host was very welcoming and friendly. Lovely short, impulse stay!

Stayed in July 2024

During our visit the water machine was broken, that’s all I could find fault with.

Very nice property, appears to have been recently refurbished to a high standard. Very clean! Staff were all friendly and we ate at the restaurant twice and both very good meals, delicious food.

Stayed in June 2024

Great property (not sure why it’s 2 stars only). Restaurant was very good too. Felt very welcome with a golden retriever.

Stayed in June 2024

Peaceful and relaxing

Stayed in June 2024

Nothing at all.

We were two cold, soaked cyclists and the welcome we received was very welcoming and storing our wet bikes was no problem. It was great. The facilities are very good, our room was excellent.

Stayed in May 2024

Breakfast should have more choices.

Stayed in May 2024

Disappointing that air conditioning wasn’t available.

Great location. Friendly staff. Good food.

Stayed in May 2024