Gran Vía, 65, Centro, 28013 Madrid, Spain
#261 of 443 hotels in Madrid
Guests' ChoiceBased on 298 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.7
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 17 June 2024
Noon
New ZealandThe hotel is looking tired and overdue for refurbishment.
The location is excellent.
Stayed in June 2024
Reviewed: 13 June 2024
Rima
CanadaI didn't like breakfast. It was primitive.
Stayed in June 2024
Reviewed: 5 June 2024
Konstantinos
GreeceBreakfast selection was not huge, but otherwise what was available was fresh.
At breakfasr they were very happy to make me a proper espresso and din not have to drink one from the coffe machine.
Stayed in June 2024
Reviewed: 5 June 2024
Mike
United StatesThere are a lot of stairs to get to the reception desk. A bit pricey for a basic room.
Convenient location
Stayed in May 2024
Reviewed: 3 June 2024
Elisa
ItalyBreakfast
Position
Stayed in June 2024
Reviewed: 31 May 2024
Andrea
CanadaIt's dated but it still offers excellent value. The staff were terrific.
What a great location!!!! The room we got was very spacious on the 5th floor with a view of Grand Via. We were surprised that you could not hear any noise from the street!!!
Stayed in May 2024
Reviewed: 25 May 2024
Stuart
SpainAmazing location, very comfortable rooms. everything you need. Even though we were facing the main Gran Via street, no noise can be heard through the windows. Very good.
Stayed in May 2024
Reviewed: 23 May 2024
Ingrid
United StatesWebsite
Location
Stayed in May 2024
Reviewed: 23 May 2024
Josephine
SpainMay not be suitable for people with mobility issues as a few stairs to get to reception.
Very central location. Great walk in shower, spacious room, very comfortable bed. Lovely staff.
Stayed in May 2024
Reviewed: 19 May 2024
Ellis
United KingdomHotel was clean . The beds were comfortable and the location was great.
Stayed in April 2024
Reviewed: 19 May 2024
Abhijeet
Indiaprime location
Stayed in April 2024
Reviewed: 14 May 2024
Periyapillai
United StatesThere are quite a few steps you need to carry your luggage, even though there is an elevator.
Best location you will get it in Madrid. Close to all attractions & shopping.
Stayed in May 2024
Reviewed: 13 May 2024
Lior
IsraelBed
Location
Stayed in May 2024
Reviewed: 10 May 2024
Marija
SerbiaThe maid does not clean the room and bathroom well
The location is great, change the bed linen after 3 days
Stayed in May 2024
Reviewed: 9 May 2024
Barbara
NetherlandsThe staff seemed a bit lost.
The facilities were great and the location perfect if you are planning to see a musical.
Stayed in April 2024
Reviewed: 6 May 2024
Zheleznyak
IsraelEverything
Stayed in May 2024
Reviewed: 3 May 2024
Antonia
GreeceThe breakfast was barely adequate
Very spacious room, friendly staff, excellent location.
Stayed in May 2024
Reviewed: 30 April 2024
Cristian
RomaniaThe restaurant is too little for all guests, but personnel is helpful. They should increase the area of restaurant. Too many stairs, even with two elevators. They should consider with the new rehabilitation ongoing process a ramp for disabled people and trolleys as well.
Excellent location on Gran Via, near by all the tourist attractions. Clean and accessible. Very good food, including at the menu of the day!
Stayed in April 2024
Reviewed: 29 April 2024
María
IcelandLocation, room, price
Stayed in April 2024
Reviewed: 20 April 2024
Alexandru
RomaniaGreat location!
Stayed in March 2024
Reviewed: 17 April 2024
Sabina
RomaniaThe room is a bit old, modifications can be made, and sometimes noises could be heard from other rooms.
The hotel's location is very good, it is close to the main sights and metro and bus stations. The room was fully equipped, cleaning was done daily and the staff was friendly.
Stayed in April 2024
Reviewed: 12 April 2024
Milan
SlovakiaI missed kettle for preparing coffee/tea and I would welcome fresh vegetable during breakfast.
Breakfast was tasty but a bit basic. The hotel location is excellent, room was clean and quiet.
Stayed in April 2024
Reviewed: 4 April 2024
Hrose
United KingdomSometimes noisy but some renovations going on.Busy breakfast time.
Large room. Comfortable bed. Handy kitchenette. Lots of wardrobe space. Nice view of Gran via. Fantastic location. Great breakfast.
Stayed in April 2024
Reviewed: 6 March 2024
Phoebe
Malaysiaif you have lot's of luggage, beware of the stairs before at the front door, there are lots of stairs before arriving the reception area. this is the only point that will stop me from staying here again. it's too struggle to bring the luggage up and down...
the room was spacious, the bed and pillow are comfy, even though it's a sofa bed for the 3rd bed. the kitchenette is useful for us to prepare some light breakfast. overall it's a good stay.
Stayed in February 2024
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