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Reviews of JS Portocolom Suites 4 stars

L'Orada, 07670 Portocolom, Spain

#13 of 51 hotels in Portocolom

Guests' Choice

Review score

Based on 60 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 31 May 2024

    9.0
    A nice surprise for a fair price
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Gutes Essen!

    Stayed in May 2024

  • Reviewed: 22 October 2023

    10
    Very nice stay, I would definitely come back!
    • Leisure trip
    • Solo traveller
    • Suite with Balcony (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, all was good!

    Awesome installations, nice reformed suites, super nice staff. Absolutely gorgeous!

    Stayed in October 2023

  • Reviewed: 22 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The accommodation was really nice! The view from our room was just amazing. Everything was clean and cozy. We really appreciated especially the breakfast. Thank you for having us.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Very nice for families
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nice facilities and rooms

    Stayed in October 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The toilet is quite small, that's not a problem at all, but right next to the toilet, in the height you're supposed to sit, there is toilet paper holder which makes it very uncomfortable. Bigger people will have to sit rotated.

    The staff is really friendly, hotel is clean, nice and good for children. The playground and pools are amazing.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    9.0
    Superb
    • Business trip
    • Group
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    very accommodating

    Stayed in August 2023

  • Reviewed: 10 July 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Suite with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Hotel was excellent but the hot food was very poor most tasted good but was cold every day and they had very strange combinations of foods especially at breakfast .

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 2 nights

    The only minus what we found is the poor WIFI connection.

    Beautiful hotel, nice cosy clean room, tasty food with the beautiful dinning area, and nice pool area with the kids facilities. . Beautiful beach 7 min walk from the hotel. Really enjoyed our stay in this place.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Only hotel that we have been in where half board stay did not include complementary table water for dinner, you had to pay for bottled water each time. Also size of the rooms for family/junior suites is quite small, we barely had walking space if all beds for kids are pulled out. And the breakfast was the same everyday with very limited options.

    Staff is very friendly, rooms are clean and cozy. Pool area was not overcrowded so we always had sunbeds available. There is also a nice play area for the kids. Dinner options were also changing each day and food quality was quite good. Gluten free options were available for breakfast upon request. Overall we were satisfied with our stay.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    7.0
    Great time will go back
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 9 nights

    The cold food was lovely but the hot food was either cold or just warm and it was a shame because some of it had a lovely flavour but also there was some very strange combinations of food for breakfast for example corn on the cob, onion rings we were told it was what was left over from dinner the night before and I’m sorry but you expect better for breakfast in a four star hotel

    Loved everything about hotel the room was very good had everything you needed all the staff were very nice friendly and helpful and everywhere was very clean there was work going on in the hotel but it did not impact on our stay at all.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    We were half board and didn’t feel the food was great for us personally and struggled for breakfast with our little boy other than toast and pancakes.

    Being so central to the harbour and the beach was really great. The pool area is fantastic and having a play area was great for our little boy who loved it.

    Stayed in May 2023

  • Reviewed: 28 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights

    Staff was really nice and welcoming. The room was great, with great facilities and confort; breakfast with high variability and really good.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    very modern, clean nice Hotel
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -extrem noisy location, Latino music until midnight. -very classic breakfast like 20 years ago. very ugly artificial juices, cold scrambled eggs, gummy bacon, dry cheese… I know it’s difficult because average overweight tourist expect all you can eat buffet. but just make one good dish instead of 15 very low quality options.

    +friendly and efficient staff +fair prices +clean and big flat +sustainable: no stupid plastic bottles and Hotel sandals

    Stayed in September 2022

  • Reviewed: 5 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    You have to pay for use of the safe boxes in your rooms.

    Great location and facilities for a young family. Staff were very friendly and helpful. The pool was lovely, we didn't have any issues with getting a lounger for the day, and the pool bar was great! A very relaxing break for us all.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    7.0
    a comfortable family hotel in Portocolom
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 1 night
    • Submitted via mobile

    very simple, lacks any kind of personality in the rooms

    spacious rooms, modern and clean

    Stayed in September 2022

  • Reviewed: 26 August 2022

    8.0
    Quiet locale, built for families
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Give the dinner a miss, you’ll find better options in the square outside, up the hill overlooking Cala Marsal or for more swanky options at the Marina (10mins slow stroll)

    Brilliant breakfast, quiet location away from crowds of Cala D’or, designed with families in mind

    Stayed in August 2022

  • Reviewed: 8 August 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 3 nights

    Cleanliness wasn't good! One day there was even a child poop near to the pool and they took 1 hour to clean it, even after adverted by some guests. Dishes on the dining room were not clean! Water on the pools were not very clean. Unsatisfying opening hours of the pool area. It works from 10:30 to 18:00, exactly when you are out of the hotel visiting the beaches. It would be nice to be able to enjoy the pool after a beach day.

    Awesome structure on the hotel, top breakfast and dinner. Food was amazing. Hotel structure is really nice.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    9.0
    High-quality 4* in Portocolom
    • Leisure trip
    • Solo traveller
    • Suite with Balcony (1 Adult)
    • Stayed 4 nights

    Cash deposit for towel; signing for drinks.

    JS Hotels totally refurbed this hotel during the pandemic (what a great use of the time) and it's a spotless, gleaming 4* affair with brilliant suite-style all-balcony accommodation including super new bathrooms and high-quality furnishings which is replicated in all the public spaces including spotless bars and pool area. Breakfast and dinner selection very good indeed - plenty of choice and very tasty. Only marked down really due to a couple of oddities like needing a cash deposit for a pool towel and having to sign for every drink (sorry but I use my debit card for everything these days - it's the 21st century!). Not the hotel's fault but my stay was spoiled by the cash issue and an ATM glitch which took a week to resolve. Bus stop for everywhere - charming little Felanitx, Cala D'Or and Portocristo - right outside the hotel too and the area's best beach (if busy) is a mere ten minute stroll away. The resort itself is not scruffy as some suggest - it's quite charming in an undeveloped kind of way with more than a couple quality restaurants and bars a short walk away. A brilliant walk to the lighthouse on the other side of the bay revealed three tiny coves with beaches (one a blue flag) with good swimming and a lovely church square cafe.

    Stayed in July 2022

  • Reviewed: 14 July 2022

    10
    Wonderful stay in Porto Colom.
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Location was beautiful. Staff were exceptionally friendly. Value for money was unrivalled.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    breakfast is very poor, coffee is not very good

    pool area is nice, good shower, staff is friendly

    Stayed in June 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Walls not sound-proof at all. You could hear every single noise from the neighbour rooms

    Stayed in June 2022

  • Reviewed: 20 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Beds could be larger

    staff

    Stayed in June 2022

  • Reviewed: 16 June 2022

    10
    loved my experience in this property
    • Leisure trip
    • People with friends
    • Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    everything; it’s in really good shape and the team was great

    Stayed in June 2022

  • Reviewed: 13 June 2022

    8.0
    Nice, clean, quiet, child friendly, good breakfast.
    • Leisure trip
    • Group
    • Suite with Balcony (1 Adult)
    • Stayed 4 nights

    Would have been nice to have tea/coffee making facilities in our rooms and maybe a bottle of water for the first night. There wasn't an iron in your room either, they did have an ironing room on the ground floor though. Also slightly odd, the light on the balcony stayed on all night. It wasn't too distracting as the curtains were heavy, but if you wanted to sit out in the evening the light was very bright. You had to pay 10 euro refundable deposit to hire a beach towel, and every time you wanted it changing you had to pay another 2.50 euro Despite there being a safe in the room, if you wanted to use it, that too had to be paid for - I didn't use it so not sure how much that would have been.

    I had room 409 which faced the pool, took me a minute to work out the pool 'across the road' was our pool!! The room was great - spacious, clean and very quiet. Their breakfasts were fantastic. There was everything you could possibly want - cooked, continental, fruit, cereal, pancakes the works. There was a little extendable rack for drying clothes/swim things on the balcony, that was a great touch.

    Stayed in June 2022

Showing 1 – 25

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