Vizcaya 9, Arganzuela, 28045 Madrid, Spain
#255 of 3,396 Holiday rentals in Madrid
Guests' ChoiceBased on 247 apartment reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.1
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2024
Jurate
Lithuaniathere was nothing. everything was perfect
Stayed in June 2024
Reviewed: 2 June 2024
Ivica
CroatiaDishwasher but it was not so important.
Very helpful lady at the reception desk.
Stayed in June 2024
Reviewed: 29 May 2024
Ka
Hong KongThere is a little stain on the bedsheet. There is no hook in the bathroom which makes it difficult to hang the clothes on.
It is close to Atocha station with many supermarkets nearby which are very convenient. It’s a few step away from the main street so it’s quiet around the neighbourhood. The living room and bedroom are very spacious. They also provide cleaning kit that includes laundry liquid which is convenient to wash clothes.
Stayed in May 2024
Reviewed: 29 May 2024
Barb
United StatesWould have liked to have been able to go in the pool in the evening. As noted, immediate area a bit limited in terms of food and other amenities.
Well-appointed apartment with trendy decor and the most comfortable beds and pillows that we had on our two-week road trip in Sapin. Walking distance from train station as well as Retiro Park and major art museums. Friendly staff and secure building. Nice pool and outdoor seating area. Limited restaurants nearby and not a particularly cute area, but two food choices we enjoyed were Empandish and Pupuseria Madrid. Overall worked great for last night in Madrid for four adults before we headed to the airport.
Stayed in May 2024
Reviewed: 29 May 2024
Monika
United KingdomThe sofa bed was broken and the dishwasher was not working properly.
Great apartment in general. Great location, easy check in (out of hours kiosk available).
Stayed in May 2024
Reviewed: 16 May 2024
Dg
SingaporeNothing except the leak which I hope they fix soon.
Was great with parking and ample space. We had a problem of a roof leak but they did try their best and offered a discount
Stayed in May 2024
Reviewed: 6 May 2024
Yuke889
AustraliaNeed a shower curtain to keep the bath room dry.
Arrived after hours and got the key from the check in machine. The process was very easy. The apartment has lots of space, which we loved. The location is great, walking distance to the main train station and metro station.
Stayed in April 2024
Reviewed: 2 May 2024
Ursa
SloveniaSofa bed was uncomfortable even for the kids, can’t imagine adults would sleep there.
Location is pretty good, near the Retiro park, short walk to all attractions
Stayed in April 2024
Reviewed: 1 April 2024
Laidlaw
United StatesWish it had breakfast available
Convenient, clean and comfortable
Stayed in March 2024
Reviewed: 30 March 2024
Lisa
United StatesEverything was immaculate and the staff friendly. Super comfortable apartment. I would suggest that hooks in the bathroom would have been helpful. All in all a great stay for a family of 3.
Stayed in March 2024
Reviewed: 29 March 2024
Edwin
SpainNothing every thing is working
Nice apartment
Stayed in March 2024
Reviewed: 15 February 2024
Arisha
MalaysiaNothing
Amazing new apartment with well equipped facilities . Our stay was very comfortable. The host even made up our sofa bed in advanced prior to our arrival.
Stayed in February 2024
Reviewed: 17 January 2024
Yuriko
CanadaNothing
Everyone is so clean, nice and tidy. Our room had everything we needed for cooking, cleaning clothes…. We had fantastic experiences there!
Stayed in January 2024
Reviewed: 11 January 2024
Elaine
Germanylacks warmth
Close to Atocha train station and metro line 3, good amenities, easy access and free lockers
Stayed in January 2024
Reviewed: 6 January 2024
Muna
United StatesOnly one minor thing, I didn’t receive the check in information before we arrived at the building. Messaged them in booking.com one day before. Spent a while standing outside of the building to call the contact numbers, till the front desk stepped out to open the door.
Location, room layout, and facilities. The room and beds are very comfortable.
Stayed in January 2024
Reviewed: 4 January 2024
Susan
United KingdomNothing
Staff were Dan& facilities top notch. Perfect place to stay.
Stayed in January 2024
Reviewed: 3 January 2024
Nancy
Spainmodern architecture . simple but elegant
Stayed in October 2023
Reviewed: 2 January 2024
Mohammed
Saudi ArabiaGood location, friendly staff, cozy atmosphere
Stayed in December 2023
Reviewed: 11 December 2023
Peter
United KingdomNo real criticism
Spacious, clean apartment. Beds comfortable. Useful having the mini-kitchen area. We had a good size balcony where you could catch the morning sun for breakfast. A decent location - especially if you need to use the main rail station. A great alternatve to the more pricey hotels. I would consider using again - although in Madrid you are spoilt for choice.
Stayed in September 2023
Reviewed: 10 December 2023
Marina
SpainWere problems with key collecting and absolutely terrible parking designed for a car size like 'smart'
Perfect location, comfort, and cleanliness.
Stayed in December 2023
Reviewed: 2 December 2023
Sandi
United StatesIt was an excellent place we had two bedrooms apartment, My family had a great time. Everything was clean and comfortable plus a super nice receptionist.
Stayed in November 2023
Reviewed: 26 November 2023
Ali
United StatesThe heater was a little awkward to manage. I would turn it on and then it has an automatic shut off so it would turn off but I would still be chilly.
The proximity to the Atocha train station was very close to walk. If you have a heavy bag or lots to carry, then a cab is only a couple of euros. One of the best deals for a full apartment with kitchen. Everything was clean. I loved the balcony patio to have my morning coffee. Great internet so I was able to connect with no problems for work. Wonderful shower. Check in and check out was smooth.
Stayed in November 2023
Reviewed: 17 November 2023
Asif
United StatesSmall point, I wish we had another mirror somewhere in the apartment except the bathroom. It would have been great to be able to dry my hair or do my makeup whilst someone else used the bathroom!
Loved that we had our own personal parking included with the room! The rooms were very clean and comfortable. The staff were excellent and very helpful.
Stayed in November 2023
Reviewed: 14 November 2023
Boban
MontenegroA bit overpriced, missing some of the important stuff such as shampoo, shower gel, wifi was not so good also. For the price we payed its overrated.
Nice location close to Atocha station, a bit far if you go by foot, easy check in anytime, kind staff and clean.
Stayed in November 2023
Saint-Géniès-de-Malgoirès, France
Mouriès, France
Sorrento, Italy
Florence, Italy
Lisbon, Portugal
Pereybere, Mauritius
Kandy, Sri Lanka
Ko Samed, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content