Old furniture in the rooms, maintenance and the cleaning management

The courtyards, pools and the place in front of the beach and the very good meals in restaurant

Stayed in October 2024

The hotel is a 15 min walk from most restaurants if you’re not an all inclusive guest. Not much info at reception about eating out.

Beautiful hotel, relaxing and stylish. Reception staff were helpful and quick to respond when our shower broke. The entertainment at the hotel was very good and the staff member that stands out and that made us all feel so welcome was Dan. He is a real gem, easy to talk to and made us feel like valued guests

Stayed in June 2024

Make sure to keep your paper to get your deposit for beach towels back ;)

Nice clean hotel. Very nice swimming pool and close to beach. Can get to airport by bus. Bus stop next to hotel

Stayed in March 2024

You have to pay or give a deposit for everything (towels, safe ...) That's ok for some hotels, but not for the price you pay for this one

We've always avoided hotels not so distant from airports, but this Elba was a nice exception. We truly consider coming back. Nice rooms, clean facilities, fresh food. They have a nice small beach perfect for kids. The buffet is good if included in your package. Otherwise, i find it a bit overpriced if paid as additional..

Stayed in March 2024

Having breakfast was chaotic…lots of people, lots of noise, just like being in a school canteen which is the norm when on holiday I suppose. Not very relaxing so we skipped eating in the hotel and just ate out

Great location. Heated pool was great. Staff were lovely

Stayed in February 2024

The coffee was terrible. Some of the hot breakfast food needed to be kept hotter and refilled faster.

breakfast choices were good. room had a lovely balcony with sea view. The pools were nicely uncrowded (in January)

Stayed in February 2024

During meals, restaurant was rather full and some food options weren’t available- running out.

Great location, nice heated swimming pool. Room service every day. I had a special request and it was dealt with- I was very happy.

Stayed in February 2024

The rooms looked a bit old and outdated. Could do a better job with the cleanliness of the rooms.

The Location, Amenities, Buffet Dinner

Stayed in January 2024

We had single beds

The staff,Food, plenty of choice Would highly recommend

Stayed in January 2024

Landing planes fly over the hotel often, but it wasn't a big problem as the noise is minimal.

Wide choice of breakfast and lunch. You can choose where you want to sunbathe - by the pool on the beach. Separate pool for children. You can walk or run along the promenade. Shopping centers and restaurants are nearby.

Stayed in January 2024

Communal areas were not very clean. Fire door to staircase broken. View over the bins!

Proximity to beach.

Stayed in December 2023

illumination of the roomů breakfast to go was very week.

Stayed in December 2023

Great place to stay!

Stayed in November 2023

Poolside toilets need modernising and cleaning more often

Very well run hotel, facilities good. However we were only there for one night and didn’t use everything. We enjoyed the easy access to the beach.

Stayed in November 2023

Could have better variety of evening entertainment available

Very cosy rooms with great view, beds were so so comfortable, staff so friendly and always on hand to help, good variety of food available at meal times and wide selection of drinks also available

Stayed in September 2023

La comida horrible

Piscinas

Stayed in August 2023

Bed mattress too soft also pillows too soft

Hotel was clean food excellent staff friendly and helpful

Stayed in July 2023

towels looking a little tired with holes in… and staff couldn’t cope with volume around pool during the day with reference too drinks… I’ve stayed at the Elba many times over the 15-20 years and it never use to be like this… a few more staff on the bars would suit this problem… the staff working this area are fantastic but proper stretched… Paula is a proper asset to this hotel

Stayed in May 2023

we were all inclusive the food needs to be labelled better for example salads which contain fish as I’m allergic should say they contain fish and not for example ‘chefs special’ meat and fish should be no where near each other ever also I feel you should be able to get bottled water from bars in hotel if u want one instead of dispenser I would like to see more comfortable seating in rooms and lounges.

pools amazing if you are a smoker you can smoke at your sun bed no rushing for sunbeds in morning spacious rooms pool and sea view

Stayed in April 2023

Nothing.

Breakfast was buffet and the choice was unbelievable, we did not have lunch or dinner there as we like to eat out. the room was very good, our room had a great view. There were two very good pools.

Stayed in March 2023

My husband was very annoyed at the inability to buy a drink at the bar as the card machine was not working, then no batteries, then told to open an account. He went to reception no machine working there. He wasn't allowed to pay cash. 2 hours to pay for expensive drinks and then the same next night. Sorry but not good enough.

Room was spacious and comfortable. Food was typical buffet but good quality.

Stayed in March 2023

the outside hot tub was not usable

food , staff , kids club

Stayed in March 2023

food a little bland probably needed a bit more entertainment in afternoons and evenings

location

Stayed in February 2023

We didn’t like all the people milling around in the dining room which felt like a very large canteen. There was nothing pleasant about mealtimes which was a bit of a scrum for the food.The food was generally very varied and good. The layout could be better in the dining room so people aren’t wandering past you as you are trying to eat.

All of the staff were so helpful especially the girls at reception, one name I remember Antia. She did the check in and out. She made us feel so welcome and the check in was seamless , offered us a glass of bubbly and our room was upgrade which was very unexpected and really appreciated. The courtesy bus to the golf course was great.

Stayed in January 2023