6 Carrer de Cala Molins, 07460 Pollença, Spain
#3 of 273 hotels in Pollença
Guests' ChoiceBased on 313 hotel reviews
9.4Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.7
Staff
9.6
Value for money
8.8
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Almalaq
Saudi Arabiamostly the staff, they were very helpful and friendly.
Stayed in September 2024
Reviewed: 23 September 2024
Luc
CanadaAbsolutely nothing
Staff attention and cleanliness
Stayed in September 2024
Reviewed: 21 September 2024
Kerry
AustraliaLocation, style and layout, facilities and staff.
Stayed in September 2024
Reviewed: 19 September 2024
Daniel
United StatesHot tub was not necessarily hot and the steam room never filled with steam. Water didn’t seem readily available either.
Front desk was available and willing to help. Comfortable bed and relaxing shower. Location is good for exploring Cape Fermentor, Pollença, and Alcúdia. The property was clean and the Cala was beautiful.
Stayed in September 2024
Reviewed: 14 September 2024
Kayley
GibraltarIncredible staff and facilities. They really thought of every detail. Would definitely recommend.
Stayed in September 2024
Reviewed: 12 September 2024
Kinga
PolandZero comments
Beautyfull area Stunning view Hotel perfect Personal super
Stayed in September 2024
Reviewed: 12 September 2024
Stephanie
CanadaEverything. The food, the view, the beds, the water spa. the service. It was all top notch
Stayed in September 2024
Reviewed: 9 September 2024
Peter
United KingdomPerfect
Stayed in September 2024
Reviewed: 4 September 2024
Richard
United KingdomNothing
Amazing
Stayed in September 2024
Reviewed: 3 September 2024
Alanoud
Saudi ArabiaDoesn't have a direct access to the beach, and you have to rent a sunbed in front of the beach nearby, but thats mainly in all Mallorca majority of the hotels do not have direct access to the beach which are public
The staff The location The room The restaurant
Stayed in September 2024
Reviewed: 27 August 2024
Jean-françois
SpainMay be the little city Cala U Vicenc is very quiet and we recommend to go to Pollenca in the evening if you have a rental car.
The place, the view from rooftop, the service was good and waiters very nice, and food at U Vicenc excellent.
Stayed in August 2024
Reviewed: 26 August 2024
Mehdi
United States Minor Outlying IslandsFantastic 5 star hotel
Stayed in July 2024
Reviewed: 23 August 2024
Kellie
CanadaBeautiful hotel, excellent staff. Amazing views. Great location 👌
Stayed in August 2024
Reviewed: 21 August 2024
Christian
United KingdomFood is very good but offering could be broader especially in light of options available in immediate neighbourhood
Very modern facilities All staff very accommodating Great to spend evening on balcony watching the waves
Stayed in August 2024
Reviewed: 20 August 2024
Rand
United Stateseverything was incredible 10/10 would come back over and over again
Stayed in June 2024
Reviewed: 20 August 2024
Donna
United StatesA modern property in a striking location. The staff are devoted to making sure that you stay is wonderful. The breakfast and dinner were exceptional as was the view for the dinner. The spa treatment was exceptional.
Stayed in August 2024
Reviewed: 18 August 2024
Andrew
United KingdomNothing
Great hotel. Fab views. Very cool. Wonderful kind helpful staff
Stayed in July 2024
Reviewed: 14 August 2024
Alan
United StatesIt was overpriced
Across from the beautiful cove beach Every detail of the property was well thought out.
Stayed in August 2024
Reviewed: 11 August 2024
Darren
United KingdomBreakfast doesn’t quite meet the standard of the rest of the hotel and services
Service was absolutely fantastic reception desk in particular are a class and quality I have seldom encountered Amazing
Stayed in August 2024
Reviewed: 8 August 2024
Barry
IrelandNothing
Beautiful designed and comfortable hotel with amazing facilities! Staff were amazing
Stayed in July 2024
Reviewed: 7 August 2024
Freda
United KingdomNothing
Everything
Stayed in August 2024
Reviewed: 7 August 2024
Joshua
AustraliaNothing.
Location, staff, food. Ritchie the waiter was excellent as were all of the other staff.
Stayed in August 2024
Reviewed: 6 August 2024
Thomas
United StatesThey do everything right here! Front desk staff,restaurant staff(especially the man at breakfast,forgot name) and cleaning staff were consistently cheerful ,helpful and professional. The beds and bed linens were luxurious.Room was large.Strong air con,strong wifi. Breakfast had many delicious and healthy a la carte options and a modest buffet . It was to obtain taxis to visit nearby Pollenca town and port. Gym had weights and running machines,but needs a better strength training machine. It did not surprise me to learn that the rooftop restaurant(view to die for!) needs advance reservations-as the food is so good it attracts many non guests,apparently.
Stayed in August 2024
Reviewed: 5 August 2024
Raphael
MonacoThe food outlets are ok with an average value for money. Unfortunately only one restaurant is open throughout the week with the other one only 3 days a week in the evening. I would suggest having more options as the offerings of local restaurants in this beautiful Cala is rather limited.
A very nice location and well equipped property with a good spa and fitness centers. Located in a quieter area of the Island by the Beach, this hotel offers a good proposition. Rooms are cleaned and services overall good especially the Reception / Guests Services area.
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content