Sta Cruz de la Seros Ordana8, 22700 Santa Cruz de la Serós, Spain
#1 of 6 hotels in Santa Cruz de la Serós
Guests' ChoiceBased on 48 hotel reviews
9.2Cleanliness
9.7
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.8
Value for money
9.0
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 26 May 2024
Cristina
SpainThe view
Stayed in May 2024
Reviewed: 26 May 2024
Schila
FranceThis place has such charm. We loved our room with the huge cosy bed and the (shared) balcony with a breathtaking view. Everything was super clean, they offered daily room service and delicious home made breakfast. Plus there’s a lot of interesting hikes in the area. Alberto was extremely attentive and friendly. He always responded fast. Thanks a lot!
Stayed in May 2024
Reviewed: 23 May 2024
Terriks
United StatesRoom was quite small with tiny corner shower
Beautiful views and a great location to walk to the San Juan de la Peña monastery. Staff was very helpful and friendly.
Stayed in May 2024
Reviewed: 20 May 2024
Guy
SpainLocation, cleanness, comfort & very good value 4 money.
Stayed in May 2024
Reviewed: 7 May 2024
Ales
GermanyThe water pressure for the shower should be better.
It is a dream retreat at the remote village. Super nice and relaxing.
Stayed in May 2024
Reviewed: 29 April 2024
Jonathan
United KingdomThis was the best and most comfortable and pleasant property we have ever stayed in when on holiday, and the hosts were extremely hospitable and friendly. It was faultless!
The breakfast was very good, there were different options, and guests were also able to help themselves to drinks and snacks at any time. The property was exceptional and beautifully and thoughtfully equipped and extremely comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
William
United StatesCharming setting. Nice facilities. Very comfy.
Stayed in April 2024
Reviewed: 10 October 2023
Niall
United KingdomNothing really.
I only ended staying for a quick overnight stop off. The host could not of been more helpful and the short stay was great. I hope to come back adding and see it properly
Stayed in September 2023
Reviewed: 28 September 2023
Norman
United KingdomNothing to dislike
A very good hotel.Easy to communicate with the host who spoke very good English. Nice size bedroom with a balcony The bathroom tiling was excellent. Good hot shower. Easy walking distance to an historical village. Great location near to a large town with shops and restaurants. Breakfast was good quality.
Stayed in September 2023
Reviewed: 11 September 2023
Jonathan
United KingdomN/A
The location is amazing and the staff spares no effort to make you feel comfortable.
Stayed in September 2023
Reviewed: 7 September 2023
Beatrice
United StatesThe owner was so kind and attentive. Absolutely stunning house overlooking a sleepy town and 11th century church!
Stayed in September 2023
Reviewed: 6 August 2023
Laurent
FranceThe location, the coziness, the staff!
Stayed in August 2023
Reviewed: 5 August 2023
Rn-hd
GermanyJust a bottle of water in the room would be nice.
Location, interior and countryside!
Stayed in August 2023
Reviewed: 3 July 2023
Lotte
NetherlandsThe property is very good. In the village there were quite a lot of flies which were a bit annoying when you are sitting outside.
Amazing view and a nice swimmingpool which was nice to relax in after our day trips. Friendly and kind host who gave great tips of things to do in the area and was quick in solving problems like the hose of the shower which let go. Restaurants were nearby.
Stayed in July 2023
Reviewed: 3 October 2022
Glen
AustraliaGreat staff, brilliant location. Very special.
Stayed in October 2022
Reviewed: 1 September 2022
Ann
United StatesZero!
Alberto, peaceful, clean, fabulous hillside location, unique, very comfortable beds and delicious breakfast.
Stayed in September 2022
Reviewed: 22 August 2022
Steve
United KingdomAngela was really helpful, we were running late due wild fires and storm, Angela was easily contactable and prepared a meal for us past her normal operating time, much appreciated!
Stayed in August 2022
Reviewed: 7 August 2022
Mats
SwedenSmall thing, the pillows were to wide and would have preferred an airco before a fan.
very nice and extremely friendly girl running the place. Nice location, nice pool area, nice trails, very good breakfast.Highly recommend.
Stayed in August 2022
Reviewed: 25 July 2022
Diana
United KingdomNo breakfast included- but not a problem for us.
Really friendly staff. Refreshing pool in heatwave! Lovely room with balcony overlooking the mountains. All very clean
Stayed in July 2022
Reviewed: 11 July 2022
Katie
United Kingdomnothing not to like
situated in the Pyrenees . a fabulous medieval village. wonderful staff and hotel
Stayed in July 2022
Reviewed: 20 October 2021
Caroline
United KingdomWe would have liked some extra pillows but apart from that everything was perfect.
Beautiful property in a stunning location. Angela was really helpful and friendly and even gave us a lift into Jaca so that we could eat out that evening. It’s possible to buy reasonably priced drinks and snacks at reception.
Stayed in September 2021
Reviewed: 24 September 2021
Gareth
United KingdomAll good
Well looked after house with lovely views over cliffs and small village. All facilities good and very clean. New manager Angel was charming and helpful. Faultless.
Stayed in September 2021
Reviewed: 23 September 2021
Johan
NetherlandsVoices and other sounds from neighboring rooms can clearly be heard.
Quiet hotel in village with two romanesque churches, in beautiful mountainous surroundings. Very pleasant owners. Simple but tasty breakfast.
Stayed in September 2021
Reviewed: 2 May 2024
Rupert
United KingdomBed was so hard I got no sleep
Friendly host. Beautiful village.
Stayed in May 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content