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  5. Reviews of Four Points by Sheraton Barcelona Diagonal

Reviews of Four Points by Sheraton Barcelona Diagonal 4 stars

Diagonal, 161, Sant Martí, 08018 Barcelona, Spain

#108 of 570 hotels in Barcelona

Guests' Choice

Review score

Based on 425 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 September 2024

    10
    Great hotel, great location and great staff = brilliant stay!
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 4 nights

    Staff were brilliant. The hospitality from the frontdesk, to the restaurant and housekeeping; the entire team were incredibly friendly and helpful. They also remembered my mum's birthday and presented her with a little cake, which was a lovely surprise for her after a long day sightseeing. Rooms were spacious and clean with very comfy beds. We loved buffet breakfast which was varied with hot and cold choices and fresh Location was perfect, away from the busy city center but with transport links to get to tourist spots quickly. Its about a 20 min walk to the beach from the hotel via the Rambla del Poblenou, a lovely street with lots of bars and restaurants and more of a local feel, but without the crowds of the more famous La Rambla in the city center.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    8.0
    still will definitely go there again!
    • Leisure trip
    • Couple
    • Executive King Room with City View
    • Stayed 3 nights

    Thin walls, my room was connected some how to the next rooms bathroom, i was able to hear everything they did :(

    Everything! and the View !

    Stayed in June 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Corner King Room
    • Stayed 8 nights
    • Submitted via mobile

    Very friendly staff, nice area

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    Staying at Four Points was a good decision and made our trip to BCN memorable!
    • Leisure trip
    • Family with young children
    • Executive King Room with City View
    • Stayed 8 nights
    • Submitted via mobile

    We would have enjoyed having a pool on days we came back to the hotel mid afternoon.

    Location was FANTASTIC….amenities such as restaurants, grocery shops and metro close by. Staff members were all very kind and helpful. Beach was walking distance away The breakfast is excellent, great way to start our day!!

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Classic Room with 2 Twin Beds
    • Stayed 3 nights
    • Submitted via mobile

    All was good

    Location and people. Staff was so kind and helpful all the time.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    8.0
    Great staff, nice hotel in a lovely suburb
    • Leisure trip
    • Family with young children
    • Classic Room with 2 Twin Beds
    • Stayed 3 nights
    • Submitted via mobile

    Although we liked the location it was a little far out from town No pool Slightly pricey

    The breakfast The location Friendly and efficient service The view from the gym The walk to the lovely beach

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Enjoyable stay and experience
    • Leisure trip
    • Couple
    • Preferred King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. Everything was great.

    The staff were very friendly and helpful. Especially Rosie who went out of her way to help us and make us feel welcome! We highly recommend staying here.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    Friendly , fantastic food , great location .. basically perfect for us
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Location , also the staff were very pleasant and helpful . My wife had her birthday whilst we were there. The staff made a point of congratulating her and presenting her with cake on two occasions . Monday prompted them to do this . It was a small but brilliant touch .

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Comfortable, clean room. Friendly staff, good location for us.
    • Leisure trip
    • Couple
    • Preferred Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The fried eggs at breakfast ! Hard as a rock. But the rest of the buffet breakfast was very good.

    Excellent location if you’d like to be away from The bustle of central Barcelona. About 20 mins walk to the beach through attractive pedestrians used streets.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Preferred King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    What an amazing service we experienced. Great hotel, good location and well connected with the city of Barcelona. Daily cleaning of the room and a delicious breakfast made us feel like royalties. Muchos gracias, we know we're to stay when we visit Barcelona again!

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean large room Very friendly helpful staff

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    A very good place to stay
    • Business trip
    • Solo traveller
    • Preferred King Room with City View
    • Stayed 5 nights

    At check-in I received a bit bizarre proposal: to get a drink and some additional water in exchange of the cleaning of my room. Wifi weaker than in the past.

    Spacious and comfortable room with a glass wall offering beautiful views. Beautiful neighborhood, very close to the Glories metro station.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    10
    Great location away from the hustle and bustle
    • Leisure trip
    • Couple
    • Preferred King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The rooms were clean and we had a great view of the water from the gym. The location was close to shops and restaurants and a huge mall.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    10
    Excellent
    • Leisure trip
    • Group
    • Executive King Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Clean room great bed and views. Food was good, staff was alert location superb!

    Stayed in May 2024

  • Reviewed: 10 July 2024

    9.0
    Amazing experience
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 8 nights
    • Submitted via mobile

    I wish there was a pool.

    Well situated, clean, people were amazing. I arrived early with my daughter and she was sick. We got early check in.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    I provided my Marriott Bonvoy Silver number for points, and they claimed it has been submitted. Upon check out after 2 days , I found out they didn't. I sent a message to them via booking.com, and some responded that the issue has been fixed. Unfortunately, it has been over 1 month. The issue was not resolved accordingly. Unhappy customer here

    Stayed in May 2024

  • Reviewed: 26 June 2024

    9.0
    Excellent specially with Pau's great hospitality which made it a memorable stay for me!
    • Business trip
    • Solo traveller
    • Executive King Room with City View
    • Stayed 5 nights

    It happened twice that one or two of the pillowcases were not as clean as expected and had some stains on them.

    I liked the room itself and the view. The staff were highly professional, helpful, and friendly. Specifically, I liked Pau's highly professional conduct as he wanted to make sure that I have a good experience at this hotel and pictured a very good image of this hotel. I will definitely come back to the same hotel in the future if I travel to Barcelona again. A special shoutout and Kudus to Pau for his excellent service!

    Stayed in June 2024

  • Reviewed: 20 June 2024

    10
    Enjoy each minute in.
    • Business trip
    • Group
    • Preferred King Room with City View
    • Stayed 3 nights

    Every was perfect

    The food was delicious. They put a flower in my room.

    Stayed in April 2024

  • Reviewed: 14 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 4 nights

    On arrival, we were a few hours in advance of check in. I understand early check in is not always possible and I don't automatically expect it. However we were told there was a room available, if we would pay an extra €40 for early check in. This is just silly in my opinion. We were already paying €300 per night for a four-night stay. Is it really necessary to charge an extra €40 for early check in on top of that? This kind of unnecessary policy could impact brand loyalty from customers. I should note that in the end, we were allowed to check in three hours early without paying the extra charge, which was a good gesture of customer service and this was appreciated.

    We had a four-night stay here during the Primavera festival and enjoyed it very much. The hotel is located on Avenue Diagonal at the top of Rambla del Poblenou, which runs down to the seafront. This is a great location! You can find everything you need on Rambla del Poblenou - bakeries, restaurants, bars, grocery stores, takeaways. It is a bustling area with a local feel. The hotel itself is good too. A nice lobby area with cafe/restaurant attached. Staff were friendly and helpful. Our room was on floor 10 with a view of the city and, in one corner, Sagrada Família. The room was a nice size with a good desk for catching up with work and a large, comfortable bed. The air conditioning worked well.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    good central for wondering around Barcelona
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    all good

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Great hotel close to the city center
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 5 nights

    Smell of cigarettes at breakfast from some of the staff areas

    View at treetops from the room window Absolutely wonderful beds – very large and comfortable Very friendly and helpful staff

    Stayed in May 2024

  • Reviewed: 7 June 2024

    9.0
    It was a great experienced that we chose the right hotel when we visited Barcelona
    • Leisure trip
    • Group
    • Classic Room with 2 Twin Beds
    • Stayed 1 night
    • Submitted via mobile

    It could have been better if we stayed a little longer

    Location of the hotel is very convenient to everything you need is all but walking distance

    Stayed in May 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Preferred King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The location was incredible. Enjoyed stepping out of the hotel to streets lined with cafes and restaurants. Great atmosphere. Very welcoming staff who were on hand to help with recommendations.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Had a wonderful stay.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    No complaints. Everything was okay.

    Breakfast was v good backed by good service. Location is pretty good walkable to beach thru lovely shopping street. Reception staff was friendly & helpful particularly Pao & David.

    Stayed in May 2024

Showing 1 – 25

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