Avenida Zumalacárregui, 21, 20008 Donostia-San Sebastián, Spain
#54 of 81 hotels in Donostia-San Sebastián
Guests' ChoiceBased on 418 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Roslyn
SpainThis time the room was expensive for the size of room However it was a weekend, high season and at the start of San Sebastian film festival so not surprising and to be honest I would.not have minded except that the room was very hot and the air conditioning seemed to have no effect at all despite unseasonably cool weather. A real shame. As we were only one night it did not seem worthwhile to comment to management.
This was my second time at the hotel in 2 months. The location is fantastic and the staff are wonderful. Very kind and helpful. I also really appreciated the private parking as we were travelling with bicycles
Stayed in September 2024
Reviewed: 12 September 2024
Julian
United KingdomAll in all a good hotel
Stayed in September 2024
Reviewed: 5 September 2024
Barry
IrelandExcellent location. 5 minute walk from beach and 20min walk along promenade to Old Town. Staff were exceptional, offering advice and assistance for first time visitors to San Sebastian. Rooms were clean, comfortable and quiet for a good night's sleep. We booked 2 Triple rooms for 2 parents and 3 older teenagers. We would definitely stay here again.
Stayed in August 2024
Reviewed: 21 August 2024
Tamara
United StatesNo restaurant service
Location
Stayed in August 2024
Reviewed: 21 August 2024
Roxanna
United StatesOur stay was very short… arrived late and left early…
Great breakfast!
Stayed in August 2024
Reviewed: 19 August 2024
Louise
United KingdomNo but would have liked a couple more Nespresso pods.. but that’s being picky!
The water and sweets in reception. The receptionist was extremely helpful and friendly. Parking great. We got upgraded to a room with balcony
Stayed in August 2024
Reviewed: 19 August 2024
Joana
PortugalBreakfast experience would benefit improvement. Expected more for the value charged per night on high season.
The location is super convenient. Inspite of high peak summer, managed to easily find street parking nearby. The staff is super kind and efficient.
Stayed in August 2024
Reviewed: 17 August 2024
Elaan
CanadaWifi was spotty. Only 8 parking spots so we didn’t get to park at the hotel, but it was really expensive to do so anyways.
Great location. Breakfast was a good selection. The room was clean. Staff were friendly and helpful.
Stayed in August 2024
Reviewed: 16 August 2024
Kaosman
Australiaa bit far from town centre
Very friendly receptionist
Stayed in July 2024
Reviewed: 11 August 2024
Gissell
United StatesLocation was wonderful and rooms are clean and spacious!
Stayed in August 2024
Reviewed: 11 August 2024
Milena
BrazilPerfect location. Comfortable room!
Stayed in August 2024
Reviewed: 8 August 2024
Natasha
United KingdomGreat service, big comfy and clean rooms.
Stayed in July 2024
Reviewed: 8 August 2024
Fatima
NetherlandsBreakfast was a bit limited
Very close to the beach and public transportation
Stayed in July 2024
Reviewed: 30 July 2024
Mark
United StatesCafeteria/bar area has a very sterile look to it, almost like a hospital waiting room. I avoided it entirely.
Solid, clean and modern hotel with good facilities. It is a bit farther away from Old Town, but has a beach close to it and the neighborhood around it is much more local and has its own character that many might miss if they stay closer to the city center. Service there was solid, I was helped and everything was smooth if I needed something. Usually only one person working the front desk so you might need to wait a bit to get some attention. I rented a beach towel for an afternoon and it was nice. Room was solid with a working AC and comfy bed.
Stayed in July 2024
Reviewed: 29 July 2024
Ann
United KingdomQuite a way from the old town. Next to a noisy road. Air con was not effective.
Comfortable beds. Good choices for breakfast. Some great local bars and restaurants.
Stayed in July 2024
Reviewed: 29 July 2024
Salvador
IrelandThe cafeteria service was only open for breakfast, no dinner available.
Excellent location and good value for price.
Stayed in July 2024
Reviewed: 26 July 2024
Jordan
AustraliaRoom very small if you have two suitcases
Love the location such a beautiful area. Bus stop right outside and city is very walkable. Good bathroom. The lady at the desk was very nice and friendly and helpful to me when my suitcase was lost by the airline I really appreciate her help. There was Lollies and lemon water available to guests.
Stayed in July 2024
Reviewed: 25 July 2024
Frantisek
Czech RepublicAll o.k.
Very good location, local bus stop before the hotel, small distance to Ondarreta beach as well as to the supermarket.
Stayed in June 2024
Reviewed: 18 July 2024
Mike
United KingdomThe breakfast room needs to be lightened somehow as it’s in the basement area.
The location and views were just perfect.
Stayed in June 2024
Reviewed: 18 July 2024
Muriel
United KingdomNothing
easy to check in. Room was very comfortable, and quiet with a sea view. We requested 2 rooms close together. and were given rooms side by side. The location was great and nice to visit local bars and tavernas close by as an alternative tot he touristy old town. Easy walk along the beach front into the main town - approx 20minutes. Good parking nearby. Free after 2pm on Saturday and all day Sunday
Stayed in July 2024
Reviewed: 16 July 2024
Ksenija
SloveniaIt’s next to a busy street so it won’t be completely quiet, but you are in the city though.
Great location. Good rooms. Very comfortable bed.
Stayed in July 2024
Reviewed: 16 July 2024
Enrico
GermanyThe breakfast room is small. The staff was very busy with cleaning the tables and refilling the buffet.
Our trible bedroom has large space and a nice view to the beach side of the city. The beds were comfortable and king size.
Stayed in July 2024
Reviewed: 29 June 2024
Matjaz
SloveniaCan be a little noisy.
Breakfast, location, staff.
Stayed in June 2024
Reviewed: 27 June 2024
Clare
United KingdomQuite basic accommodation for cost, very closed in breakfast room which was a shame as breakfast was ok, terrible positioning of bathroom items ( bidet and loo roll holder ).
Great position ( next to beautiful beach and approx 25 mins walk into city round the bays), good parking facilities, lovely Argentinian lady on reception ( very friendly and helpful), comfy bed.
Stayed in June 2024
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