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Reviews of ITC Barcelona By Soho Boutique 2 stars

Calle Pelayo, 1, Eixample, 08001 Barcelona, Spain

#546 of 573 hotels in Barcelona

Guests' Choice

Review score

Based on 157 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.8

  • Location

    9.1

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.2

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 23 September 2024

    7.0
    Great location, small room, friendly staff, perfect for a sleep over
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom, even though is clean, is a bit old (shower), it could do a facelift. The room is extra small, but we only spent the nights there so we didn’t mind. Windows can not be opened, the knobs are taken off.

    The location is the best advantage of this hotel. Very friendly staff too.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    6.0
    Everything is ok except for the wifi. Too slow. Im using my data for the 3 days stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is very slow

    Stayed in September 2024

  • Reviewed: 22 September 2024

    5.0
    Not worth the price
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is dingy, we found a huge cockroach, bed is hard, towels are very thin. Bed was made with just sheets, we found a blanket in the closet.

    Amazing location near metro station and shopping and sites.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    5.0
    An old structure in a fantastic location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The room was small and old. During our stay we had to change rooms because water was coming down from the ceiling. For two days the bathroom was unusable in the morning and so we requested (and obtained) a change of room.

    Remarkable the kindness of the stuff. They accepted almost all our requests and were kind and friendly. Location of the hotel is fantastic, just in front of a metro station and few steps from the city center.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    6.0
    Expensive and dirty.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 403 had a water leak above the bathroom sink, had no hand soap and there was visible hair near the shower water drain.

    The location is close to Placa Catalunya and Airport Bus station.

    Stayed in September 2024

  • Reviewed: 21 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed in room 101 The bathroom shower was so bad. It's broken and it needs to be fixed. And the guy who works in the front desk at night is never there. Me and another guest could not get inside because he locked the door and went to sleep. So we waited for a while till he woke up and opened the door for us. This happened multiple times. I don't think I would recommend it or stay there again

    The location of the hotel is perfect very central and close to everything. That was the only thing I liked about it.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    6.0
    Happy
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The smell of the room, the cleaness of the bathroom

    The location

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    It was pleasant but would have to be improved in order for us to rebook
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no fridge in our room, which is very devastating in Barcelona’s summer heat. The room was only cleaned after the second night of our stay. There was only one toothbrush kit in the double room There was a constant loud sound from the ventilation in the bathroom

    The location was really convenient, it was next to the metro station, as well as walking distance from La Rambla and the Gothic Quarter The reception was open 24 hours a day and the staff was very polite and helpful

    Stayed in August 2024

  • Reviewed: 4 August 2024

    5.0
    It was a great stay considering location!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Considering we paid 600€ for a 4 night stay, it wasn’t worth it at all, when we arrived and wanted to take a shower there was not even soap to use in the bathroom, but there was a sewing kit for some reason….Whenever the room got cleaned it never really got cleaned, just the bed was made and the dirty towels were nicely piled up. The bed also wasn’t super comfortable, the mattress was pretty stiff. The windows in our room didn’t open either. Overall for 600€ for such a short stay it was very unworthy.

    The location was AMAZING! Super walkable to anywhere in the Center of Barcelona, restaurants, cafes, shops and etc all within 5-10 minutes of walking. Area also felt pretty safe at night walking back to the hotel.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location

    Stayed in July 2024

  • Reviewed: 14 July 2024

    5.0
    Maybe in the centre of town but you pay for that privilege.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Very small room. The only place we cd put the folded up wheelchair was in the bathroom. You have to squeeze round the door of the bathroom to get to the toilet. Zero soundproofing so very noisy. Even noisier than we expected and we expected noise where it is. We asked the lady at reception to print us a street map but she wdnt. We had two more days here but we cancelled and found somewhere better and cheaper.

    The bed was comfortable. Breakfast was ok.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    6.0
    It was ok but expensive for such kind of hotel
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No soap, no dental kit

    Location

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Overall: good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    amenities, very sparse

    Room was clean and in good location. Did not have the breakfast.

    Stayed in May 2024

  • Reviewed: 16 June 2024

    6.0
    Ok for one night
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    1. No soap or shower gel(finished) in the bathroom 2. Cant open windows whenever you want. You have to take a special tool at reception and have to return it back immediately as “we have many guests, someone might need it as well” 3. The lady who’s responsible for breakfast started cleaning and asked if we’re done before breakfast time was over. It made quite a pressure and made us feel uncomfortable. 4. No ventilation in the bathroom and room itself. After the shower it was a very high humidity in the bathroom and you had to open the door to the room so at least you could see yourself. And all the humid went to the room and you could not open the window as see p.2

    The location is amazing, place has luggage lockers so you can leave your stuff for €2 there

    Stayed in June 2024

  • Reviewed: 14 June 2024

    6.0
    Small quiet place to stay in a central location but with limited space and amenities
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No early check-in. Very cramped room, and even more cramped bathroom. No refrigerator

    The location was great, room was clean and quiet

    Stayed in June 2024

  • Reviewed: 2 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Have to pay for luggage storage cash only which as travellers we did not have. Rooms were slightly outdated.

    Rooms were spacious and hotel was clean throughout.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast had limited choices, there were no amenities like press iron, electric kettle etc, hot water was not available, lock box was not functional, air conditioning was below average, no bathroom supplies except for body wash, elevator was slow and faulty at times.

    Location was great

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    They don’t speak english so it was difficult for us to explain what we need/ want. Gluten free bread/items should be included and all the staff should know about it.

    The property was clean.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    The property needs serious refurbishment.

    Good location, easy to get there for travellers.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Conveniece at the right price
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    Breakfast is at the basement of the building. Since there are no windows this has been decorated with brilliant colours to make of this place a brighter room. I find the result demerits the rest of the hotel. I missed a desk or even a chair to put my things in the room. The room was very spacious but the bed and two table-beds were the only furniture available.

    Fantastic location if you are looking for a centric location, and the quality is more than ok: clean, big rooms. Can't complain.

    Stayed in March 2024

  • Reviewed: 30 April 2024

    6.0
    Good location, uncomfortable bed
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was extremely uncomfortable and there’s very little outlets in the room. No access to the other side of the bed. Curtains were extremely dusty

    Location was awesome. Metro right out front

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    A basic but well run and comfortable hotel, well located with helpful staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The third bed in our triple room did not have its own bedside light.

    The location is excellent, a few minutes from Place de Catalunya, the main hub in Barcelona. The hotel is clean and comfortable. No frills but the bathroom was very well equipped - good shower - and more like a 4 start than a 2 star. The hotel is on a busy road but the noise did not disturb us. Breakfast was also good value.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    5.0
    Finish work & back home.
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Very small room

    Location

    Stayed in March 2024

Showing 1 – 25

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