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Reviews of ITC Barcelona By Soho Boutique 2 stars

Calle Pelayo, 1, Eixample, 08001 Barcelona, Spain

#550 of 568 hotels in Barcelona

Guests' Choice

Review score

Based on 186 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    9.1

  • Facilities

    6.3

  • Staff

    7.4

  • Value for money

    6.1

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 14 November 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Easy to find & check in

    Stayed in November 2024

  • Reviewed: 7 November 2024

    6.0
    Great location, hotel facilities could have been better
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea/coffee making facilities in room. No attention to detail

    Excellent location

    Stayed in November 2024

  • Reviewed: 4 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights

    The hotel could use an update. The rooms are outdated and the bathroom needs a refreshed look.

    The location is great, one can walk everywhere. Coffee shops, restaurants, and main transportation nearby.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Worth the price
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small rooms

    Location and price

    Stayed in November 2024

  • Reviewed: 30 October 2024

    7.0
    Ideal location, clean and tidy but needs updated.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights

    Very dated, could do with refurb, shower was very old, water pressure was very little, rotted wood around the door frame in bathroom. Although clean, very dated and dark room.

    We booked a small double, this was very small only enough room for a double bed with little room to move about in

    Stayed in October 2024

  • Reviewed: 29 October 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The windows of the room do not open. The room is small and the furniture is quite old. The cleaning ladies forgot to clean the room after the first night - I had to remind the receptionist.

    Location

    Stayed in October 2024

  • Reviewed: 28 October 2024

    5.0
    Best location and 24/7 reception. That's about it...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    Very expensive for what you get. I suppose that's everywhere in Barcelona since it's a very expensive city to stay in. Room was very dark, no electric kettle even if you ask and hot water for coffee is only available when the kitchen is open from 7:30am to 12noon. Staff were nice though

    Location was its main selling point. 24/7 reception will help you up to what they can.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    7.0
    Good value for money. Could be cleaner
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Took too long to check in Room could be cleaner. Too much dust on the walls and lamps

    Location, value for money

    Stayed in October 2024

  • Reviewed: 16 October 2024

    6.0
    Good location. Too small but we only used the room to sleep for about 6 hours so that was ok
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Washroom at the cafeteria level was dirty Elevator never available Hall smell like cigarettes

    Great location Staff very nice They let us do check in at noon

    Stayed in October 2024

  • Reviewed: 15 October 2024

    6.0
    The right hotel if you need an affordable place to sleep in the center of Barcelona.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    The bathroom needs maintenance: as it doesn't have air circulation, there are fungi growing, mainly on the outer wall. The room didn't match the online pictures. I noticed spacious rooms with nice curtains online, and got a room where we hardly had space to put our luggage and that didn't have any curtains at all. Furthermore, I noticed that wall paper is getting loose and there are openings between the pieces of laminate on the floor.

    tasty breakfast, nice personnel, good internet access, affordable stay in a very good location (other hotels in the neighborhood are often twice as expensive)

    Stayed in October 2024

  • Reviewed: 10 October 2024

    6.0
    Ideal short break hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The lift was out of order the whole of our stay.

    Easy location for our needs

    Stayed in October 2024

  • Reviewed: 8 October 2024

    5.0
    Excellent location, hotel itself was poor.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were a bit miserable through duration of stay. Lift was broken for entire stay, no offer of help to carry 2 heavy suitcases up to 3rd floor. Room was very basic with shallow hard mattress. No water pressure on 2 occasions with no explanation.

    Excellent location.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift wasn't working and no mirror in the room.

    Great location!

    Stayed in October 2024

  • Reviewed: 23 September 2024

    7.0
    Great location, small room, friendly staff, perfect for a sleep over
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom, even though is clean, is a bit old (shower), it could do a facelift. The room is extra small, but we only spent the nights there so we didn’t mind. Windows can not be opened, the knobs are taken off.

    The location is the best advantage of this hotel. Very friendly staff too.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    6.0
    Everything is ok except for the wifi. Too slow. Im using my data for the 3 days stay.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi is very slow

    Stayed in September 2024

  • Reviewed: 22 September 2024

    5.0
    Not worth the price
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is dingy, we found a huge cockroach, bed is hard, towels are very thin. Bed was made with just sheets, we found a blanket in the closet.

    Amazing location near metro station and shopping and sites.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    5.0
    An old structure in a fantastic location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    The room was small and old. During our stay we had to change rooms because water was coming down from the ceiling. For two days the bathroom was unusable in the morning and so we requested (and obtained) a change of room.

    Remarkable the kindness of the stuff. They accepted almost all our requests and were kind and friendly. Location of the hotel is fantastic, just in front of a metro station and few steps from the city center.

    Stayed in August 2024

  • Reviewed: 4 September 2024

    6.0
    Expensive and dirty.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 403 had a water leak above the bathroom sink, had no hand soap and there was visible hair near the shower water drain.

    The location is close to Placa Catalunya and Airport Bus station.

    Stayed in September 2024

  • Reviewed: 21 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed in room 101 The bathroom shower was so bad. It's broken and it needs to be fixed. And the guy who works in the front desk at night is never there. Me and another guest could not get inside because he locked the door and went to sleep. So we waited for a while till he woke up and opened the door for us. This happened multiple times. I don't think I would recommend it or stay there again

    The location of the hotel is perfect very central and close to everything. That was the only thing I liked about it.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    6.0
    Happy
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The smell of the room, the cleaness of the bathroom

    The location

    Stayed in August 2024

  • Reviewed: 11 August 2024

    6.0
    It was pleasant but would have to be improved in order for us to rebook
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no fridge in our room, which is very devastating in Barcelona’s summer heat. The room was only cleaned after the second night of our stay. There was only one toothbrush kit in the double room There was a constant loud sound from the ventilation in the bathroom

    The location was really convenient, it was next to the metro station, as well as walking distance from La Rambla and the Gothic Quarter The reception was open 24 hours a day and the staff was very polite and helpful

    Stayed in August 2024

  • Reviewed: 4 August 2024

    5.0
    It was a great stay considering location!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Considering we paid 600€ for a 4 night stay, it wasn’t worth it at all, when we arrived and wanted to take a shower there was not even soap to use in the bathroom, but there was a sewing kit for some reason….Whenever the room got cleaned it never really got cleaned, just the bed was made and the dirty towels were nicely piled up. The bed also wasn’t super comfortable, the mattress was pretty stiff. The windows in our room didn’t open either. Overall for 600€ for such a short stay it was very unworthy.

    The location was AMAZING! Super walkable to anywhere in the Center of Barcelona, restaurants, cafes, shops and etc all within 5-10 minutes of walking. Area also felt pretty safe at night walking back to the hotel.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location

    Stayed in July 2024

  • Reviewed: 14 July 2024

    5.0
    Maybe in the centre of town but you pay for that privilege.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights

    Very small room. The only place we cd put the folded up wheelchair was in the bathroom. You have to squeeze round the door of the bathroom to get to the toilet. Zero soundproofing so very noisy. Even noisier than we expected and we expected noise where it is. We asked the lady at reception to print us a street map but she wdnt. We had two more days here but we cancelled and found somewhere better and cheaper.

    The bed was comfortable. Breakfast was ok.

    Stayed in July 2024

Showing 1 – 25

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