Our room card was deactivated on our last day though we hadn’t checked out yet. Had to go back down to reception to activate the room card. At reception, another couple had the same problem. Both of our room cards were activated/resolved at reception. Why deactivate the room card when people haven’t checked out yet? Our luggages/belongings are still in the room!

Very close to retail shops and transport. Airport bus is about a 4 minute walk with luggages! Very helpful staff. Thank you Petronella for helping us sort out our cancelled flight with Iberia. We appreciated it very much!

Stayed in November 2024

Bed

Location, view

Stayed in November 2024

Yelena gave us a great recomendations

Stayed in October 2024

Nothing

Great central location, friendly staff, very clean.

Stayed in October 2024

Very nice

Stayed in August 2024

The bed was “loud” in every movement.

Breakfast was great. Location was great.

Stayed in October 2024

I liked EVERYTHING. They couldn't have done better

The location was perfect. 10 second walk to the heart of Barcelona. The hotel staff were lovely. Really easy relaxed atmosphere

Stayed in October 2024

friendly and competent staff nice atmosphere nice location

Stayed in October 2024

We noticed dust particles floating in the room when in direct sunlight which was a concern for me as I have COPD. Fortunately I wasn’t affected.

The staff were great. The fruit and wine in the room were a pleasant surprise. The breakfast offerings far exceeded expectations.

Stayed in October 2024

Location

Stayed in October 2024

Clean and great location

Stayed in October 2024

The desk chair, or more an ottoman, is bad. Low and not really usable for working at the desk. I needed to bring in a chair from the veranda. The room would also benefit from having one small chair to sit on.

Location is perfect for closeness fot sights, restaurantes and the transport system at Plaza Catalunya

Stayed in October 2024

We liked everything.

Everything. Amazing building. Very nice renovation. Beautiful, stylish rooms. Excellent service. Very friendly staff.

Stayed in October 2024

Being at the first floor , we could hear the street noise from the streets cleaning and there was something like a generator or cooling system engine too close to the windows .

The location is great though a little bit noisy during the night . The staff is really helpful and nice .

Stayed in October 2024

Nothing in my mind

Location and clean all facilities available

Stayed in October 2024

Nothing I think of for now

Great location, 1 mn walk from the heart of the city, the staff is nice and very friendly.

Stayed in September 2024

The spa area is small. The private pool is not as aesthetic as we expected. No free water in the room. 😌

All the staff are approachable and helpful. Our room is cleaned daily and they are consistent in putting refills on what is missing in the room so it is so satisfying to come back and rest after a long tiresome day of tour. Breakfast has a lot of variety and is tasty. Perfect location and is accessible to anything - metro, bus, shopping centre, restaurants, and attractions.

Stayed in October 2024

We arrived on Saturday during the Merci Festival. Needless to say, there was much celebration until late hours of night. It was 3:00 am and music was just ending and the early start for exercise event with booming music first thing in am was challenging when we were so tired . Trying to get some sleep was impossible as insulation of building obviously poor. Probably not same people participating in all night celebration and then early am excerise! The celebration with booming sound penetrated through our room from outside.:By Tuesday night it was much quieter and sleep was much needed and appreciated . Despite the fact we came at a busy celebration time, our overall experience was very positive!

Excellent location of hotel. We travelled from Canada so when we arrived we were jet lagged and fatigued. Staff were excellent. Very friendly, helpful and accommodating!

Stayed in September 2024

Pillows average

Position was great, great shower, nice room

Stayed in September 2024

Little natural light in room

Staff and location were amazing, breakfast was extensive!

Stayed in September 2024

Fantastic location, wonderful service, beautiful room.

Stayed in September 2024

Elevator

Breakfast and spa

Stayed in September 2024

Aircon not working well, pool and pool bar not open late in the evening

Wonderful location in the city center, great breakfast, gym, pool, clean

Stayed in September 2024

not the hotels fault but our backpack got stolen and all our documents were in bag. We were headed to airport. We had our bag between us. must keep bag on front of body and if you put it down tie it or lock to chair. Many pickpockets. Once again not hotels fault but just not the safest place.

Great location. Near Metro. Staff friendly.

Stayed in September 2024