Atocha, 36, Centro, 28012 Madrid, Spain
#41 of 452 hotels in Madrid
Guests' ChoiceBased on 1220 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
9.0
Staff
9.3
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 26 September 2024
Louann
United StatesWould have liked morning access to brewed coffee (only instant available in the room).
Location was great and the staff was very friendly and helpful.
Stayed in September 2024
Reviewed: 25 September 2024
Debra
United StatesI don't understand why the garbage cans cans in the bathroom have a lid and footvoedsl
The whole staff was anxious to help Any question was answered with a smile
Stayed in September 2024
Reviewed: 24 September 2024
Paola
AustraliaNothing
Everything
Stayed in September 2024
Reviewed: 22 September 2024
Nida
CanadaLocation. Cleanliness. Great place
Stayed in August 2024
Reviewed: 20 September 2024
Vladimir
United StatesNA
Very clean and quite room with all fitures
Stayed in September 2024
Reviewed: 17 September 2024
Jonathan
United KingdomSome of the furnishings in the room were a little dated but a very minor complaint. The safe wasn't reset from the previous occupant, so we were unable to use it.
This hotel was fantastic from the moment we arrived. You can smell the spa from downstairs and it smells amazing. The room was very clean and spacious
Stayed in September 2024
Reviewed: 16 September 2024
Joseph
United StatesGive us a map for the town so we won’t get lost walking.
Great location close to everything you need
Stayed in August 2024
Reviewed: 16 September 2024
Cadet
United StatesEverything
Food was amazing
Stayed in August 2024
Reviewed: 16 September 2024
Aarati
IndiaNothing
Nice location. Rooms are good too. Good size but choose 003 or 002 then have a nice courtyard . The staff was very helpful and also it was my mom's bday and they went out of the way to make her feel special
Stayed in September 2024
Reviewed: 15 September 2024
Catalina
PanamaNos dieron un upgrade a una suite de cortesia, estuvo espectacular. Excelente ubicación.
Stayed in September 2024
Reviewed: 5 September 2024
Victoria
IsraelThe location was amazing near to everything. Staff was super helpful. The hotel was wonderful and clean and the room was super great. Very recommended.
Stayed in August 2024
Reviewed: 4 September 2024
Aakash
United KingdomNothing
Everything
Stayed in September 2024
Reviewed: 4 September 2024
Modesta
United StatesThe staff are wonderful
Stayed in August 2024
Reviewed: 3 September 2024
Victor
AustraliaWe were delighted with this hotel. A very comfortable room in a very convenient location Best of all, absolutely superb staff. Helped so much to maximise our stay
Stayed in July 2024
Reviewed: 31 August 2024
Noa
IsraelI loved it all
The property was a walk away from every place, had a metro near by, the staff was so nice and welcoming, the room was very beautiful and we received a balcony with a great view!
Stayed in June 2024
Reviewed: 31 August 2024
Bev
AustraliaMore coffee sachets (only 1 regular).
Perfect location. Lively vibrant area which felt very safe.
Stayed in August 2024
Reviewed: 26 August 2024
Denis
RussiaYou’ll still need to walk a bit to reach the main sights.
The location is great, just a 10-15 minute walk from major tourist spots like Plaza Mayor and Puerta del Sol, and within a 15 minute drive from other key attractions. Not noisy. Overall, good quality 4-star hotel with comfortable rooms and modern interiors.
Stayed in August 2024
Reviewed: 26 August 2024
Samora
MozambiqueEverything
Good location and clean, fair price
Stayed in August 2024
Reviewed: 24 August 2024
Alaa
EgyptIt's not a big deal ...
The hotel is so clean, calm and new decorated. Satff are mostly helpful. Location is perfect in the middle of city centre of Madrid.
Stayed in August 2024
Reviewed: 23 August 2024
Haya
Saudi ArabiaNothing
We enjoyed our stay, the beds were comfortable ,cleanliness , and wide bathroom
Stayed in August 2024
Reviewed: 20 August 2024
Ease
United StatesThe location was a little far from the city center.
The bed were comfortable. The gym was nice and the staff were helpful.
Stayed in July 2024
Reviewed: 20 August 2024
Naureen
United StatesNothing
Location
Stayed in August 2024
Reviewed: 17 August 2024
Nasar
United KingdomGreat hotel in a fantastic location. Staff were really helpful. Will be staying here again. These an excellent Thai Massage just 2 mins away. When you have spent 3 days walking around, this is what you need.
Stayed in August 2024
Reviewed: 17 August 2024
Fouad
United StatesNone
Excellent staff…excellent location…very clean
Stayed in August 2024
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