Breakfast was good but the room was small and people arriving after us had to wait for diners to finish before they could get a table.

Good location. A fair walk to centre but we wanted secure parking and the underground car park had easy access. Although it is not possible to pre book the car park. Comfortable bed clean rooms friendly staff

Stayed in June 2024

Being a little out of town there were very few restaurants in the local area but there are plenty only 15 mins away on foot. I thought the parking was a little expensive.

We only stayed one night but the hotel was easy to find in a quite location near the river. The reception staff were friendly and it was a good place for us to stay. Had we been there for more nights we might have preferred to stay a little closer to the centre which is about a 20-25 min walk away (uphill!). Having said that the bus stop is right outside and leaves approximately every 30 mins. There is underground parking at the hotel for a fee of 15 Euros which we used as we couldn't see any street parking options. There is access to the riverside walk nearby which was really nice and peaceful and a world away from the busy city (especially in the morning when the tours from Madrid are in town). We didn't bother with breakfast as we needed to get on the road quite early. We enjoyed our stay here.

Stayed in May 2024

N/A

Location and breakfast quality/beautiful room presentation.

Stayed in June 2024

Not many restaurants within an easy walk

Friendly and polite staff. Good buffet breakfast

Stayed in May 2024

No evening meal Air conditioning not on first night

Staff and location for the old town

Stayed in May 2024

All good

Lovely quiet area of the city with a number 12 bus leaving outside the front door every 30 minutes to the city centre. Clean room with a river view and lovely breakfast.

Stayed in May 2024

The uphill walk into the centre. No Bars, Cafes or Restaurants nearby so the breakfast buffet at the hotel was the only option in the morning.

Location was within the city area but at the lowest point next to the river so an uphill walk to the centre of town. No bars or restaurants near the hotel. Breakfast was a basic buffet, the scrambled egg was cold and the bacon not good. The hotel was fine overall.

Stayed in April 2024

We missed having a kettle for coffee/tea making in the room. No specific complaint

The location is on the edge of the town. On the other side of the street is the valley of the river Tagus. Very little traffic. We enjoyed the quietness very much. Town is accessible either on foot or by a bus having a stop vis a vis the hotel. Buffet breakfast had decent diversity. There is inhouse parking. The room had a minibar.

Stayed in April 2024

A kettle in the room would have been appreciated. We did not order the breakfast as we found it somewhat overpriced for what it was, especially compared to other breakfast deals in the city. The location, whilst attractive, is a bit far away from the bus and train stations. Even with the bus, you will end up walking a good distance with your luggage (and it's a hilly city!)

This was a charming hotel! The staff were accommodating and the room was spacious, quiet, clean and comfortable. There was secure luggage storage as well. The hotel was located on an attractive site pretty much overlooking the river.

Stayed in April 2024

No yoghourt for breakfast. Low level of breakfast.

Extra size of the room. Medieval atmosphere.

Stayed in April 2024

Arrived on Sunday afternoon and had received no response to advance request for information about restaurants…receptionist unable to offer any specific advice. Breakfast adequate at best.

Comfortable and spacious room, overlooking Tagus gorge, very convenient for uphill stroll into old town and easy to get to by car…and bonus of a parking garage.

Stayed in March 2024

Breakfast could be better

Staff and quiet location.

Stayed in January 2024

I don’t feel customer service is a priority for this hotel. One desk person provided very good service when I checked in. But the others usually ignored me.

Stayed in November 2023

The hotel is in a good location; a magnificent view of the Tajo river

Stayed in October 2023

All very good

Stayed in November 2023

Earlier in the night our room was a little noisy because we were close to the lobby and people were arriving. But it settled quickly and we slept well.

It’s small and friendly. East to find. Refrigerator in room. Very week appointed.

Stayed in October 2023

We didn't have a great view from our room but other than that everything was ok.

The location and staff were both amazing.

Stayed in September 2023

Nothing.

Everything about this hotel was great, staff, rooms, decor, comfortable and breakfast was excellent. The staff did everything to ensure your comfort.

Stayed in October 2023

NEEDS A PROPER COFFEE MACNINE. COFFEE WAS TERRIBLE AND COLD

BREAKFAST WAS NOT GREAT

Stayed in October 2023

Well situated in the city for walking the old city. Have an underground parking at 15 Euros / day

Stayed in October 2023

The doors made a lot of noise when they shut

Great location by the river. Very quiet. A lovely walk by the river to get to the train Station for trips to Madrid

Stayed in September 2023

The fridge didn't work and we needed it to store milk for our baby, but the staff was helpful The isolation between rooms and the outside wasn't perfect

The location was amazing with view to the river and a few minutes walk to the old town (up hill) The room was clean and rather big

Stayed in October 2023

Bar no atmosphere we were the only people in perhaps needs update?

Staff very nice Maria excellent very helpful

Stayed in October 2023

Easy to find. A garage is welcome

Stayed in September 2023