Marcos Redondo, 3, 30201 Cartagena, Spain
#11 of 14 hotels in Cartagena
Guests' ChoiceBased on 667 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
9.1
Value for money
8.3
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
Lorna
United KingdomNothing negative
Welcome and attentiveness from staff Great breakfast Great and spacious room Member of staff ordered taxi for us for our next destination Thank you for being so nice
Stayed in September 2024
Reviewed: 23 September 2024
Charles
United StatesComfortable clean hotel, not far from the center, with a good breakfast buffet, at a good price.
Stayed in September 2024
Reviewed: 22 September 2024
Siobhan
IrelandBed had a squeak when I turned during the night. Only fault. Bed was very comfortable.
Would stay there again.
Stayed in September 2024
Reviewed: 22 September 2024
Pea-green
United KingdomThere was nothing not to like. The carpark was useful but a bit tight!
We had a spacious, clean and comfortable room. The hotel's location was perfect, just a short walk to the centre. The free coffee facility was very useful.
Stayed in September 2024
Reviewed: 22 September 2024
Steven
United KingdomUnderground car park is a challenge ! Hotel has a deal with local public parking that may a easier to negotiate - particularly if your car isn’t small!
Perfect location to walk to all central amenities. Excellent staff - friendly and efficient.
Stayed in September 2024
Reviewed: 17 September 2024
Toni
United KingdomThe room next to the lift was very noisy, people walking past talking loudly all night and kids running down the corridor.
Location good and comfortable bed
Stayed in September 2024
Reviewed: 13 September 2024
Matthew
United KingdomThe air on was loud and the sound insulation between rooms wasn’t brilliant.
Nice,clean and contemporary perfectly located at the top of the old city centre so it wasn’t too noisy outside.
Stayed in September 2024
Reviewed: 12 September 2024
Neil
United KingdomTight car park, breakfast is cold served
Large room, clean and modern, 4 min walk to main area
Stayed in August 2024
Reviewed: 6 September 2024
Diana
PortugalDo facto do estacionamento ser caro.
Stayed in September 2024
Reviewed: 3 September 2024
Alan
United KingdomCannot fault the location of the hotel to the main part of the city and surrounding attractions. The hotel was spotless , the staff so welcoming and a lovely breakfast in the morning and it was so cheap. A huge bonus to me was free coffee from machines throughout your whole stay. Loved it and would definitely recommend it
Stayed in August 2024
Reviewed: 3 September 2024
Dean
United KingdomGreat breakfast spacious rooms comfy bad friendly staff excellent location
Stayed in August 2024
Reviewed: 31 August 2024
Mary
IrelandThe AC wasn’t good and no water provided
Convenient location, too. Spacious and clean & shower excellent
Stayed in August 2024
Reviewed: 28 August 2024
Pepita
SpainNada
Todo en general
Stayed in August 2024
Reviewed: 19 August 2024
Lilian
SpainWe didn’t dislike any of the hotel!
Location is perfect for the shops/bars/restaurants, it’s all flat walking and only takes around 5/10 minutes Rooms are lovely and big, comfortable beds. and lots of storage. Staff are very friendly and helpful. Breakfast is an extra 8€ it’s all continental.
Stayed in August 2024
Reviewed: 9 August 2024
Ismael
United StatesThe contents of the breakfast bags. The kitchen was going through some remodeling
Location and the friendly staff
Stayed in August 2024
Reviewed: 3 August 2024
Zarouhie
NetherlandsThe AC was not cooling good & there is no view.
The staff were very nice & helpful. The location is very good, few minutes walk to the main square where there are clothing shops and all the restaurants, icecream shops & coffee shops. However I was shocked to find 1 dirty stinky towel & pillow on the top shelf in the closet. The room doesn't have any view like in the photo. It faces other residential buildings. There was also renovation in the hotel reception & lobby area, which I was not informed of. But they compensated us with a goody bag every morning, although I have booked without breakfast, and the best part is that there were 2 coffee machines where you can get free coffee, hot chocolate, cappucino as much as you want. Also the AC on the lowest stand was not cooling good enough. All in all for the €135 I paid for 2 nights for twin bedroom I loved it, and the bed was very comfy. I would definitely book again if I ever revisit Cartagena. I fell in love with this magical & historical city.
Stayed in August 2024
Reviewed: 3 August 2024
Jacqueline
SpainTea/coffee facilities not available in the room
The hotel is under going renovation work at the moment so breakfast was not available but a picnic option was on offer for free. There was free coffee etc on offer in the foyer. When the work is complete it will be a little gem so close to all amentities. Would certainly return.
Stayed in August 2024
Reviewed: 25 July 2024
Ann
SpainUnfortunately the dining room was bring refurbished so breakfast was in a bag. Would probably have preferred a discount.
Location and staff were very good
Stayed in July 2024
Reviewed: 22 July 2024
Ann
SpainBreakfast was in a packet as dining room being refurbished
Location was excellent staff very friendly
Stayed in July 2024
Reviewed: 19 July 2024
Ivan
Czech RepublicSound isolation
Stayed in July 2024
Reviewed: 17 July 2024
Kerry
AustraliaWe were not told about the promotions until after we checked in and then advised we had to set them up at the check in.
Clean and simple room adequate for our needs in a fantastic location.
Stayed in July 2024
Reviewed: 17 July 2024
Kristynel
United KingdomThe isolation was very bad. You could hear neighbours above, next door, and the noise coming from outside up to late time or early mornings. Internet was not the best. The connection was not so strong, and TV used old DTV broadcasting.
I have to say the location of the hotel was excellent and it was a clean environment. The room was cleaned every day, clean towels, bedding were provided every day, and polite and nice staff. Also, we had the chance to stay another 3 extra hours at extra cost on the last day as our trip to the airport was late afternoon. Thank you for your cooperation.
Stayed in July 2024
Reviewed: 11 July 2024
Migle
LithuaniaI think the minuse would be that hotel doesnt have parking, but on the other hand it is public parking near hotel.
The location is very good. As for bed and breakfast it was perfect (for 1 night).
Stayed in July 2024
Reviewed: 20 June 2024
Sue
New ZealandLovely comfortable hotel with good parking for motorcycle. Great location for exploring Cartagena.
Stayed in May 2024
Chaweng Noi Beach, Thailand
Valverde, Spain
Milan, Italy
Sankt Gilgen, Austria
Szczawnica, Poland
Goiânia, Brazil
Rădăuţi, Romania
Budva, Montenegro
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content