Very clean and comfortable

Stayed in June 2024

Nothing!

A super hotel. Friendly staff, spotless and very comfortable. Ideal location. Breakfast was excellent with plenty of variety.

Stayed in June 2024

There was supposed to be WiFi throughout the hotel but it did not work on my floor or in my room for the duration of my stay. I did tell staff 3 times and it was not rectified. I could do everything I needed sitting in reception and they did deliver a cut fruit platter to my room as an apology.

The location is brilliant, just on the outskirts of the Historic District and about 15 minutes walk to the Port (the furthest point). The underground parking garage is accessed from the street at the back of the hotel but there is a pedestrian door into the hotel itself. Breakfast was better on the Sunday than the Monday but it was still good: Bread, rolls, a toaster, yoghurt (both dairy and soy) whole fruits, juice, chopped bowls of fruit salad, boiled eggs, salami, cheeses, hot cooked items, cake, pain au chocolate etc. A lot of variety and good quality. The bed was comfortable and the room dark, shower hot and powerful with a normal and rainforest shower head. Bathroom was tiny but adequate. Receptionists were helpful with city information. The lift worked fine Cartagena is a fabulous city and I'd stay here again.

Stayed in June 2024

A few ants in our room.

Comfortable and welcoming. Excellent location to walk the sites

Stayed in June 2024

Nothing

Room was very clean and comfortable

Stayed in May 2024

Needs a mirror in the room as the only one available was in the bathroom, which steamed up.

Very clean room, lovely comfortable bed, everything you need for a stay, great location to everywhere by foot .

Stayed in May 2024

Breakfast could of been better

Clean, smart, new, fantastic shower, comfortable

Stayed in May 2024

Good location

Stayed in May 2024

Wish list...full length mirror would be great

Definitely would use this hotel on another visit to cartegena. Very well located. There are lots of local places to eat and drink without having to walk down to the main part of the city. Also a few lovely plazas for a coffee or a drink just to relax. The hotel reception staff were all nice. Our room was a queen 805 and we were completely satisfied. A sizeable room and an excellent walkin shower. We were happy with everything. There us no view but we didn't care because we were out exploring all day anyway. There is a mini fridge, tea abd coffee facilities, and if you forget your toiletries they have provided all those as well. As with so many hotels there was no mirror other than in the bathroom so to do hair and makeup was in there and no long mirror to see outfit. Small niggle but loads of hotels are the same. A really good hotel, a really good price, great location fur everything. Parking is in La Lonja underground parking. The hotel give you a 15% discount ticket to use when you leave. Its easy to find and a very short walk to the hotel. Expensive but then city break parking always is.

Stayed in April 2024

Better street location.

Excellent breakfast.

Stayed in April 2024

Professional Friendly Staff, especially Vanessa and Loli. Very clean throughout, comfortable bed and powerful shower. Thoroughly recommend.

Stayed in April 2024

Nothing

Central Very good

Stayed in April 2024

-

Spacious and clean room, location.

Stayed in April 2024

Elevators.

Staff was very friendly and helpful.

Stayed in April 2024

parking was a bit of an issue.

fantastic location. all 4 beds comfortable in our Quad room. breakfast was good quality and plentiful. highly recommend

Stayed in February 2024

No uk TV channels. 😢

It was very good.

Stayed in March 2024

Hotel was very nice, clean, quite and near to what we want'd to see

Stayed in March 2024

Quite a distance from restaurants. Sadly no restaurants nearer than a 10 min walk that were open, but it was a Monday evening.

Everything. A delicious breakfast and excellent friendly staff. Receptionist helped by supplying us with a charger until the shops opened and we could buy one. Thank you.

Stayed in February 2024

We found the lack of nearby parking a bit difficult, we know the city but the car park was a good kilometer away and not easy to find but the receptionist did give us a map with directions.

The property is typical city hotel, clean and functional. The only staff we net were the receptionists, both pleasant and helpful.

Stayed in February 2024

Nicer coffee in the rooms

Great location

Stayed in February 2024

fresh milk for tea and coffee did not like the powdered miilk

room, location and breakfast were excellent

Stayed in February 2024

The Room and breakfast was lovely and there was an excellent supply of toiletries in the room.

Stayed in February 2024

The place was a little difficult to find and parking was limited. Staff were very friendly and helpful. The room was clean and comfortable. The hotel was right in the centre of Cartagena and easy walking distance to the port and shopping area. Breakfast was excellent.

Stayed in January 2024

comfortable room, helpful reception, great location

Stayed in January 2024