Urbanizacion Atalaya DE, 07589 Canyamel, Spain
#8 of 35 hotels in Canyamel
Guests' ChoiceBased on 168 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
8.4
Facilities
9.3
Staff
9.1
Value for money
8.3
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Priya
United KingdomAmazing location especially for a quiet time to relax with family with a combination of lively late evening/night at the restaurant and bar. The shuttle facility to nearby attractions + the toy car ride within the resort to help us ride back n forth. Breakat was amazing spread of hot and cold options. Staff very helpful, friendly and accommodating. We loved our stay in the hotel. Thanks for helping us make the holiday special for our friends bday.
Stayed in June 2024
Reviewed: 21 June 2024
Volker
GermanyEin Traum. A Dream… every year!
Stayed in June 2024
Reviewed: 20 June 2024
Michael
DenmarkOutside our room there was not clean floors and things was still laying on floor during our stay. One restaurant eas not open until last day of our stay, but we feel we were there just before high season. Fitness room where the tv was not working. Smoke black and white from pipes just outside our room was not great.
All staff very service minded and always available and helpful. Breakfast very good and the selection was great and offered all you need.
Stayed in June 2024
Reviewed: 14 June 2024
Elnara
SwitzerlandExceptional experience, highly recommended. The staff sent me a birthday cake - so cute. Very nice restaurants!
Stayed in June 2024
Reviewed: 14 June 2024
Guy
IsraelThat the spa, and the restaurant was fully booked. And can't be changed.
Everything thing. This is was the one of the best holiday i had.
Stayed in June 2024
Reviewed: 9 June 2024
Marc
United KingdomLovely architecture and great restaurants
Stayed in May 2024
Reviewed: 7 May 2024
Mika
United KingdomNothing.
The hotel and room were immaculate! We had an amazing stay with super friendly staff who couldn't do enough for us. Breakfast was beautiful.
Stayed in April 2024
Reviewed: 21 March 2024
Geeta
United KingdomBeautiful location and grounds, superb staff and very friendly and accommodating to our needs
Stayed in March 2024
Reviewed: 12 November 2023
Milica
SerbiaThere is no single thing we did not like even though me and my husband usually have very high expectations. I am so glad we have found this gem, we can not wait to stay with them again. :) Highly, highly recommended :)
This resort is out of this world. I mean, it feels like you are in a fairy tale, in a beautiful kingdom. The rooms are so clean, and spacious, the terrace is remarkable, the beds are perfect and comfortable for sleeping, bathrooms are large and so clean. In the resort, there are 5 different restaurants where you can try various delicious food. I particularly like the moment in the morning when all the guests come together for breakfast, the food is so delicious. Everybody is so polite, the staff is perfect, they made us feel like we are home! We rented a car via Sixt (recommended) and you can easily park at the property, there is a garage and a valet service, which is great and very useful to know if you plan to travel the island by car.
Stayed in September 2023
Reviewed: 27 October 2023
Elizabeth
United KingdomNothing
Everything
Stayed in August 2023
Reviewed: 23 October 2023
Cédric
FranceThe facilities are exceptional
Stayed in October 2023
Reviewed: 25 September 2023
Valeria
The staff was very friendly and helpful accommodating any requests that we had. The breakfast was wonderful! The waiter Juan Gabriel was just the BEST! Top service!!!
Stayed in September 2023
Reviewed: 18 September 2023
Meshari
Saudi ArabiaLittle bit far from some city’s in the island but i found it not big issue as we loved driving around the island.
The services provided from the resort is exceptional, they even can arrange for you rental car to pick up from the resort and return it back for couple of days if you want with free valet parking as well as free breakfast every morning
Stayed in September 2023
Reviewed: 18 September 2023
Maria
PhilippinesNo beach
Comfortable place, clean, great staff, good food, Name it, all if the above
Stayed in September 2023
Reviewed: 10 September 2023
David
United KingdomPool areas quite small
The Roka pop up menu was amazing and service all around was very good
Stayed in August 2023
Reviewed: 4 September 2023
Dylan
NetherlandsThe chocolate milkshake we ordered at the pool bar was one of the worst things we ever tasted. It said there was ice cream in it but it seemed like it was just cold water mixed with cocoa powder. They really need to up their game here.
The restaurants are fantastic and super varied. There was really little reason to leave the hotel since everything we wanted: pool, spa, food, gym was on site and super accessible. The surrounding vistas are stunning and the sunsets are something out of a postcard.
Stayed in August 2023
Reviewed: 2 September 2023
Svetlina
BulgariaWe arrived at the hotel 3 hours after the check in time and the room was not ready. The famous Voro restaurant was closed during our stay. It would be great to offer some kind of entertainment like cinema or 8 ball pool.
Marvellous place! Like a small village with its own church, river, almond and orange trees and ponds (the pools).
Stayed in August 2023
Reviewed: 31 August 2023
Kira
UkraineThat’s a heavenly escape, such a beautiful hotel village with amazing views, luxury accommodation and perfect service. If you’re staying at this hotel you should visit all the restaurants located here (especially VORO). That was an unforgettable food experience.
Stayed in August 2023
Reviewed: 31 August 2023
Phillip
United KingdomNot enough sunbeds. The pool areas are too small. The location was in an area with very little to do or see.
Great food, excellent room and staff were exceptional.
Stayed in August 2023
Reviewed: 28 August 2023
Mia
United Kingdomperhaps some sort of live music would be nice on one or two of the nights.
Restaurants, beautiful room, grounds
Stayed in August 2023
Reviewed: 25 August 2023
Flavia
BelgiumThe reception is super slow, you spend at least 20 min there for whatever will you do. The facilities for kids could be better and actually, as there is so much space in the hotel, it could well be placed a nice kids room that, even without a person to look after, kids could gather in the evening to play while parents are having dinner. This would avoid kids running in the middle of restaurants. The personal also should be better trained on Customer Service mindset and the team in the kids club is actually very bad! The food in the restaurants are good, however very expensive for what you get.
The room is really nice, the cleaning is also very good and overall the place has great facilities, views and atmosphere.
Stayed in August 2023
Reviewed: 22 August 2023
Carlos
FranceNot as easy to get to the beach. Can be difficult for children, more of an “adults-only” place, which is fine, just need to be aware before you book it.
Great rooms, spacious, clean, comfortable beds, well-equipped. Excellent restaurant on premises. Staff was friendly and very helpful.
Stayed in August 2023
Reviewed: 20 August 2023
Victoria
ItalyNothing to add
The propriety is fantastic nothing to say more
Stayed in August 2023
Reviewed: 10 August 2023
Nicholas
United Kingdomperhaps more staff
very good
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content