purpose of our visit was a spa break, spa staff did not work over weekend, this is not advertised and the steam room was out of order. pools were very cold. phone in room did not work and the shower drain emptied very slowly

staff very friendly and heloful and the food was excelkent

Stayed in October 2024

Liked it all

Great

Stayed in October 2024

Water in the pool could be warmer

Clean,close to the sea, nice facilities

Stayed in October 2024

I think the air conditioning is broken as it was cold in the rooms and we couldn’t turn it down or off.

Amazing location, rooms were lovely and breakfast/dinner buffet had a great selection!

Stayed in October 2024

Parking in Canyamel. Difficult to find anywhere near hotel on first day, and after a day driving to anywhere else.

Relaxed with no children. Staff efficient and friendly.

Stayed in October 2024

Nil

Clean, excellent facilities and great location

Stayed in October 2024

Jacuzzi wasn’t warm enough

Very clean and modern. Great location Breakfast buffet was big and delicious 2 mins walk to beautiful beach

Stayed in October 2024

Cold indoor pool and cold hot tubs

Comfortable bed, great breakfast and dinner choices. Near the beach, lovely quiet location but enough facilities. No kids

Stayed in September 2024

This hotel is a dream, the room is amazing, enought space, also the roof swimmingpool was great. I definettly recommend and will come again :)

Stayed in September 2024

the only bad thing was the cleaning, the same “dirty” areas (bathroom & bedroom) have been there for all 5 days, also we had lots of dark hair everywhere (we are blonde)

good location, good wifi connection, nice staff, and the beds are super comfortable - big plus point! i really enjoyed my stay and will definitely come back here in the future!

Stayed in September 2024

Non- gluten food took too long to be replenished. Had to keep asking for bread, and for bowls, for fruit and cereal

Stylish, modern and very clean. Room and balcony was very spacious. Good powerful shower, and fluffy white towels. All staff wonderful - special shout out to Monica. Ideal place to just relax

Stayed in September 2024

The pool was warm, but we mostly went to the sea, floor in the room could have been vaccum cleaned better;

The rooms, the beds very so comfy, the location, the beach (so beautiful) We will definitely come again!

Stayed in August 2024

The hotel is beautiful, it has new facilities and a nice pool. Breakfast and dinner were amazing, with many options in a nice restaurant. The hotel has an elevator. It is close to the sandy beach and 20 min walk from a beautiful cave which is absolutely recommended (the cave is not accessible for wheelchair users though, has many stairs.)

Stayed in August 2024

The only thing I would say needs improving is the quality of the blow dryers! My hair does not look good when left to air dry, it needs to be blow dried, and the dryers were old and cheap, they had a lack of settings and they heavily fried the ends of my hair. As someone who traveled internationally, packing space was limited and I couldn’t bring my own dryer, so this was a little disappointing.

The breakfast buffet was amazing, and the alcoholic drinks were the best ones we had while in Canyamel. Facilities were beautiful and clean and location was very close to the beach and other activities.

Stayed in August 2024

Nothing.

Excellent food, accommodation and facilities. Friendly and helpful staff. Not overcrowded. Plenty of space round the pools and in the dining area. Superb choice of food and top quality. Rooms spacious and well looked after.

Stayed in August 2024

Excellent food, some of the best I've had at an inclusive hotel. Nice relaxing atmosphere, however the town is very small so you need to travel if you're looking for any active night life / activities. Lovely beach very close to the hotel. Overall would highly recommend for a chill getaway.

Stayed in July 2024

As the bathrooms were not fully enclosed, you could hear noise from other rooms through the drains.

Very quiet and comfortable hotel. the most friendly and helpful staff I have ever seen. Modern and comfortable room.

Stayed in August 2024

Pool maintenance needs to be more regular, during the 5 days there I couldn’t see evidence of pool beds/floor being cleaned. Scum line on the pool needed cleaning as greasy from dirt and suncream. Tile broken on steps into main pool that I sliced my finger open on. The bubbles on the pool loungers all day is too noisy if relaxing around the pool, most people preferred them when the bubbles were turned off. Not a complaint but something to be aware of, the bathrooms in the double rooms are not separate from the room, shower and toilet are separated by frosted glass, so not great if sharing with someone you might want some privacy from.

Staff were friendly and professional, double room was well appointed and nice view over the pool. Staff in dining room were excellent and food was very good for buffet, very good for identifying allergens and the show cooking provided some lovely choices for dinner. Great location to go to the beach for a dip in the sea and close for a scenic walk to the nearby caves. Small supermarket a minutes walk away.

Stayed in August 2024

Nothing

Great area and hotel good restuarants in area

Stayed in July 2024

It’s been a relaxing and stress free stay which we thoroughly enjoyed.

We rented a junior suite which is in a building 3 minutes walking distance from the main hotel building. There was a pool on the rooftop of our building which was nice. The main pool and breakfast room are in the main hotel building but we didn’t mind the little walk. The room was large, with nice furniture, a massive balcony, very clean, quiet. There is a small gym in this building too. The pool in the main building is large and very relaxing. We spent time there when the waves were too high. You only need to cross a small street to get from the main pool to the beach. There is a more crowded area od the beach and a less crowded one which we enjoyed with our own umbrella. None of the hotels in Canyamel have their own private beach. The hotel gives free beach towels. Breakfast was excellent and varied. Staff was welcoming and helpful.

Stayed in June 2024

Nothing

Location, staff and facilities

Stayed in June 2024

The only possible fault I could think of was the coffee in the restaurant. Not the nicest coffee. But I had to think hard to find something negative.

Lovely location, quiet & clean. Excellent pool area (with the additional pools for the suits to access). Food was exceptional. Reasonably priced wine and beer, lunch was the same. Rooms were roomy and modern, quiet and clean. Staff were helpful and friendly.

Stayed in June 2024

the rooms we slept in need to be refreshed.

stay at the end of October, so comfortable ambient temperature, peace and quiet in the towns, on the beach, etc.

Stayed in October 2023

The Hotel is a bit isolated so there’s nowhere to walk to in the evening. I wish someone would have played the lovely piano in the bar!

We had a wonderful stay at Canyamel Park last week. The staff were all so friendly and helpful and the food is excellent! So much choice!! Out side pool is lovely and plenty of sun beds. We particularly liked the location right near to the beach. Would definitely recommend

Stayed in October 2023