Plaza Carlos Trías Bertrán 4, Tetuan, 28020 Madrid, Spain
#115 of 445 hotels in Madrid
Guests' ChoiceBased on 498 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
9.0
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 17 July 2023
Sofie
United KingdomNothing
Everything you need Rooftop pool and bar is lovely
Stayed in July 2023
Reviewed: 15 July 2023
Giovanni
AustraliaThe pool closes far too early in the summer.
Stayed in July 2023
Reviewed: 13 July 2023
Ramielzein
Portugaloverpriced
great hotel
Stayed in July 2023
Reviewed: 6 July 2023
Sten
SpainGreat size room. Clean. Great breakfast.
Stayed in July 2023
Reviewed: 3 July 2023
Khaled
United Arab EmiratesThe left was a bet slow
Everything, spacious rooms, great breakfast buffet
Stayed in June 2023
Reviewed: 3 July 2023
Amber
United KingdomThere didn't seem to be enough lifts at the hotel which often led to long waits. Room could do with hanging space for longer items, all of my work dresses were too long for the short rail, leaving them creased. Pool and pool bar closes early at 8pm which given the heat could've done with being later.
Lovely hotel, would definitely recommend and stay again. Room, facilities and staff were all great. Good selection available at breakfast, room very comfortable (with very efficient blackout curtains!) and the rooftop pool/bar is a fantastic perk - the perfect way to end a long day at work!
Stayed in June 2023
Reviewed: 2 July 2023
Margarida
PortugalBreakfast is way too expensive
Amazing decor and facilities
Stayed in July 2023
Reviewed: 1 July 2023
Aine
SpainThe pool area was lovely and we wanted to chill for the day there as we were on a stop over but the area is away too small to accommodate the guests all beds were occupied all day so would have stayed elsewhere if we knew it was going be that uncomfortable and crowded
Lovely hotel, fabulous bar, clean comfortable rooms and friendly staff
Stayed in June 2023
Reviewed: 22 June 2023
Greg
United KingdomMy fridge didn’t work.
Location and cleanliness.
Stayed in June 2023
Reviewed: 6 June 2023
Masechaba
South AfricaThe property was beautiful and modern.
Stayed in June 2023
Reviewed: 25 May 2023
Peter
HungaryThere were few staff at breakfast.
It is easily and quickly accessible from the airport. It is located in the business district, close to everything. Kind, polite, and helpful staff. Various delicacies for breakfast. The historic city center can be reached in 5 minutes by taxi and 20 minutes by metro.
Stayed in April 2023
Reviewed: 23 May 2023
Gemma
United KingdomThe restaurant serves very small portions and my server wasn’t particularly nice.
The roof terrace and pool were great and nice and quiet/relaxing. Rooms were spacious and clean and comfortable, staff were helpful.
Stayed in May 2023
Reviewed: 22 May 2023
Enrique
QatarAt night the area is not friendly.
Nice interior design and materials. Rooms are comfortable and quiet. Very well maintained.
Stayed in May 2023
Reviewed: 22 May 2023
Naomi
United KingdomFrom his feedback, nothing. A gold star!
My colleague travelled to speak at the event and said that the hotel was excellent
Stayed in May 2023
Reviewed: 21 May 2023
Jochem
Netherlandscould not open the window view of an ugly building
lovely roof terrace with small but comfy pool nice bath/shower breakfast according standards
Stayed in May 2023
Reviewed: 14 May 2023
Mkh
United KingdomRoom service food quality wasn’t good (menu after 11pm). Some taxis can’t drop off at the hotel’s entrance.
The cleanliness, the lobby, the staff. Very close to the stadium and train station.
Stayed in May 2023
Reviewed: 12 May 2023
Jeanne
United StatesThere is a lot of construction near the hotel which was noisy when outside. it did not affect us when we were inside.
Very comfortable and clean. The staff was wonderful and so helpful.
Stayed in April 2023
Reviewed: 11 May 2023
Alexander
GhanaThe food selections are not enough. I was given the wrong food as well due to language barrier
Stayed in May 2023
Reviewed: 9 May 2023
Rob
United StatesIts very hard to find. The locals seem to be unaware of its presence. We came in by train and the hotel is so close, taxi drivers were unwilling to take us. The hotel is set back on a plaza & google maps & the locals were hoipeless.
Hotel is fine.. Good facilities. Well run. Feels Fairly new.
Stayed in April 2023
Reviewed: 3 May 2023
Gabriela
United Kingdomn/a
location
Stayed in May 2023
Reviewed: 30 April 2023
Dagnija
Latviaall good
clean
Stayed in April 2023
Reviewed: 28 April 2023
Lee-ann
South AfricaThe restaurant is fantastic! Hotel decor very funky and hotel staff friendly.
Stayed in April 2023
Reviewed: 27 April 2023
Katerina
Czech Republicthe seats at the lobby are horrible. And the transparent door of the toilet with the washbasin in the corridor of the room are not suitable. Someone wanted to be original, but the final effect is bad.
Stayed in April 2023
Reviewed: 23 April 2023
Aishwarya
NetherlandsEverything from appliances to staff was great. Compact but effective
Stayed in April 2023
Reviewed: 23 April 2023
Victoria
United KingdomPool was closed. This was not stated on your website.
Location, decor, service & cleanliness. Roof terrace was lovely
Stayed in April 2023
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