Avenida Cavall Bernat, 122, 17250 Platja d'Aro, Spain
#88 of 184 hotels in Platja d'Aro
Guests' ChoiceBased on 100 hotel reviews
7.8Cleanliness
8.1
Comfort
8.0
Location
9.4
Facilities
7.6
Staff
8.7
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 23 August 2024
Donna
United KingdomThe room and bathroom were basic and require modernising.
Location was very good with easy access to beach and shops / restaurants. . Staff very welcoming and helpful. Food was good, plentiful and good variety. Good outdoor space with plenty of seating areas, nice pool and attractive setting. We would stay here again.
Stayed in August 2024
Reviewed: 11 August 2024
Sebastian
GermanyA coffee machine in the entrance.
Very good and great hotel, we recommend it to others!
Stayed in August 2024
Reviewed: 17 July 2024
Yevgen
United KingdomWe thoroughly enjoyed our stay at this hotel. There was a great variety of food. A special thanks to receptionist Alena, who assisted us with all the necessary arrangements during our stay.
Stayed in July 2024
Reviewed: 8 July 2024
Manuel
ItalyOur experience has been worse than last year - no Birthday message in the room like last year (customer loyalty?), no effort to give us a quiet room. The worst aspect is the obvious target of the Hotel and the absolute lack of effort to make the experience enjoyable for all types of guests. The Hotel obviously needs refurbishment, but if a bit of decency and rules were applied, then you wouldn't be disturbed by the other guests. The rooms have many defects and damaged elements, and that's because the trend is for the Hotel to welcome numerous families with lots of children and zero rules - so you will hear children running around the Hotel and in the corridors at 6 in the morning or until 1AM in the night - there are lots of rude guests, shouting like they were alone at home and slamming everything from doors, to windows and with a heavy walk that reverbarates across the structure because it's all reinforced concrete. While you would have otherwise a great experience, the lack of possibility for a nice rest and a good sleep in your room, makes the whole experience worse. I want also to mention what other said in other review and I can confirm - while last year the swimming pool was opening at 9AM, this year it was open already from 8AM and lots of guests are using the Hotel's towels to occupy the sunbeds, sometimes for hours without even showing up - I took pictures on purpose so you can see the nice practice. The "socorrista" (life guard) is just a young guy who is too shy to tell the guests anything to ensure an enjoyable experience for everyone. All in all, there needs to be more control by the Hotel staff to ensure all the guests have a nice experience without the limitations imposed by other rude guests or the Hotel will suffer more and more damages and the overall rating will go down... if it goes down this road, I am not sure I will be able to visit again, and that's a pity.
The location is one of the best you can find. The proximity to the beach within its own "caleta", the swimming pool and the restaurant make it a quite precious and unforgettable experience. They also fixed the elevators, that was one of the points I mentioned last year.
Stayed in July 2024
Reviewed: 4 July 2024
Talgot
SpainThe food in the restaurant could improve, though it felt the staff was working hard and doing efforts . The restaurant closes at 14:30 at lunch.. Would be nice if they put a hanger on the terrace (for the wet towels.) Ann
We found it easily and as we arrived at 14:00 there was available parking at the hotel (or around it) and the check-in went smoothly. The receptionists were very nice and helpful, with a good vibe between them and good manners. All of them understood many languages and were patient too. The staff at the night bar were cheerful and attentive, (though busy with many orders), yet still functioned gracefully and patiently. The staff at the restaurant were fast and kind , and allthough very busy throughout all day, still let us eat 30 minutes over th the closing time the The art in the hotel is absolutely fantastic! You are greeted inside with a beautiful carved olive tree, an abstract insane statue ! The place feels authentically designed for families , old-school style, with beautiful paintings along the hallways everywhere. The paintings are also enforced with high resolution prints of photos from Costa brava beaches.. which later on you explore nearby. And other cool stuff. It feels like a really nice art gallery hotel, with a wide and spiral stairway. I thought the architect of this building designed it to make you flow directly into the sea :)) or pool with great view!! Even the floor tiles were esthetic in a very nice way. Classic hotel It felt like the hotel had a lot of experience, yet well maintained throughout time, and managed. The room was basic, yet spacious and with an AMAZING view of the beach from the terrace and sofabed! beautiful picture of Costa Brava in the room. pleasant lighting. ( bath area was nice too) mattresses were comfortable and clean . Best of all, key to the great experience is the seamless connection with the beach.. and, obviously the gravel-pebble Beach itself, that has "magic fun stone-sand" that doesn't stick to your body and leaves you clean.. real real treat!!! The route connecting all the nearby cove beaches is great!! Nature and old architecture combined. It's great for 1 night!
Stayed in July 2024
Reviewed: 21 June 2024
Priscilla
NetherlandsGreat location
Stayed in June 2024
Reviewed: 17 June 2024
Sonia
SpainThe bedrooms are very basic. For the price, they could be better furnished. There are also no amenities in the room whatsoever. No tea or coffee, either. The bathroom is old, and the lavatory drain was blocked. The bath has a flimsy curtain rod and curtain. The towels are okay.
An older hotel, but well kept. Very clean throughout, including the bedrooms. The pool area and beach access are great. Amazing view out to the sea. The sound of the waves was very relaxing and a constant. Outside the hotel is everything you need in terms of restaurants, bars, and shopping.
Stayed in June 2024
Reviewed: 25 May 2024
Steven
GermanyHowever there are also a couple negatives: I’ve been to the hotel as a kid (10+ years ago) and barely any renovations have been done. The hotel looks the same as back then and a lot of things are quite old. The safe and for some reason the fridge cost extra to use. The restaurant is also very full and loud but thats normal in a hotel of this size. Since the hotel is not cheap I would expect the management to do some renovations sooner or later. If you stay at this hotel try to get a room with sea view. It’s only a little more expensive but it’s definitely worth it since the view and location is one of the best things about the hotel
The location of the hotel and the direct access to the beach is awesome. Since we booked a superior room for a couple euros more the view of the room was amazing and the bed was huge. The staff was very friendly. Food was good.
Stayed in May 2024
Reviewed: 25 April 2024
Pcapriata
SpainThe restaurant: the food was obviously mass produced and far from memorable. The low quality of the olive oil served is a good hint of the restaurant's standard.
The room had a great view and a terrace
Stayed in April 2024
Reviewed: 30 October 2023
Kristin
NorwayIt shouldnt be allowed for guests to put their towels on the sunbeds while they are eating. Because in that way all the beds often was occupied without being used. The elevators need service. A little refridgerator inn the room would have been nice.
Excellent food and very nice personal and service!! All different types of tapas was fabolus! A very good place for vacation!! :)
Stayed in October 2023
Reviewed: 11 September 2023
Stjepanovic
SloveniaStaff was very nice, very close to the sea.
Stayed in September 2023
Reviewed: 6 September 2023
Luis
United KingdomGreat location, very friendly staff and the quality of the food in the restaurant was excellent. We enjoyed this holiday a lot and definitely we will come back again.
Stayed in August 2023
Reviewed: 30 August 2023
Gómez
United KingdomThe cost of parking is abusive, in my opinion. There was no kettle in the room and no fridge. However, we asked for one of each they were provided, albeit under payment of a deposit ( which was returned at the end of stay).
The location and facilities are fantastic. The pool and sea combo with snorkelling options as well as long sand beach nearby is just fantastic. The town is amazing, too. The staff are endlessly helpful. I would come back, for sure!the staff at the bar were great and the food, very good, too. Lovely memories created.
Stayed in August 2023
Reviewed: 23 August 2023
Emma
United KingdomNo fridge but understand as we are in an every crisis.
Lovely beach
Stayed in August 2023
Reviewed: 11 August 2023
Bince
SpainThere is no mini refrigerator in every room. No water provided.
verygood ambience and location to visit the calas.
Stayed in August 2023
Reviewed: 4 August 2023
Lamia
United Arab EmiratesOn the flip side, it's important to note a couple of drawbacks. The hotel lacked provided towels for the pool and beach, necessitating an additional rental fee. Moreover, the need to rent beach chairs and the requirement to rent safes were additional expenses that impacted the overall convenience and cost of the stay.
Being a four-star hotel, the Htop Caleta Palace is certainly impressed with its spacious rooms, captivating scenic views, and delightful range of dining options.
Stayed in August 2023
Reviewed: 15 July 2023
Celine
IrelandNothing
Clean, friendly and good quality food.
Stayed in July 2023
Reviewed: 15 July 2023
Nejma
FranceSmall pool for the size of the hotel and on the shadow at the end of the day 3 euros per day to have a fridge in the room
Very nice buffet 3 times a day Nice staff Very good location
Stayed in July 2023
Reviewed: 6 July 2023
Rafa
SpainFood
Stayed in July 2023
Reviewed: 15 June 2023
Maxim
RussiaThe breakfast is very poor, but enough for a short-term stay.
The cleaning service is great!
Stayed in June 2023
Reviewed: 30 May 2023
Mary
FranceI felt the parking was a little over priced.
The hotel is in an excellent location overlooking a small very pretty cove surrounded by pines. It had very attractive gardens and swimming pool leading down onto the beach. The restaurant overlooks the sea and you could eat out on the terrace. The room was bright and airy. There was plenty of parking in secure grounds. From the front of the hotel it was a very short stroll to the main shopping street where there were lots of restaurants .
Stayed in May 2023
Reviewed: 18 May 2023
Sandra
Irelandwe were unable to get a little lunch only a buffet lunch available at 20 euro each which we found too expensive as we required just a sandwich or salad
room was great as there were 3 of us and had plenty of space though seating was a bit sparce only 1 chair
Stayed in May 2023
Reviewed: 7 November 2022
Robert
SpainBig tourist hotel, old fashion Spanish style, very loud in the corridor,
Good parking in front of Hotel, Bug room with balcony
Stayed in October 2022
Reviewed: 15 October 2022
Christine
SpainThe gardening department let's the hotel down, after various complaints at reception, there was no way to stop the gardener with a leaf blower working next to the breakfast terrace at 09:00, breakfast time between 08:30 and 10:00, ear plugs for the guests???
Stayed in October 2022
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