Ceiba, s/n, 30700 Torre-Pacheco, Spain
#11 of 51 hotels in Torre-Pacheco
Guests' ChoiceBased on 475 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.1
Facilities
8.4
Staff
8.7
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 13 May 2024
Callaghan
SpainMagnetic key card failing I wanted a earlier check in as i needed to rest extra charge requested 20 e for 2h which as i did not stay overnight and checked out at 9pm The corridor heat on third floor was very uncomfortable walking to room
The room was fantastic The whirlpool bath
Stayed in May 2024
Reviewed: 8 May 2024
Paul
United Kingdomparking
room
Stayed in May 2024
Reviewed: 4 May 2024
M
CanadaThe restaurants available for evening meals were underwhelming. In particular the so-called Italian restaurant was totally lacking in authenticity. We found British golfers, especially after they had spent too long drinking; loud, obnoxious, and vulgar. We know it can be difficult, but the hotel management might like to insider ways of toning them down.
The hotel itself is well designed and well maintained. The pool area was very nice, but unfortunately it was too cold to take a dip. The breakfast service was good, as were the reception staff.
Stayed in May 2024
Reviewed: 7 April 2024
Nikki
United KingdomNot much to say , the only downfall is knowing where to go for food , it was very clear so I didn’t end up eating
It was in a beautiful location and the rooms were also beautiful, specially with the jacuzzi bath and power shower
Stayed in April 2024
Reviewed: 13 March 2024
Emma
AustraliaWe hoped we would be able to play golf in the off-season without golf shoes as we were travelling light however we weren't allowed which was a shame. The golf course is run separately to the hotel so sharing this feedback so others don't make the same mistake as us silly Australians!
Beautiful resort hotel which was perfect for a one night stay on our road trip through Spain. Beds were comfortable and the rooms were spacious. We enjoyed the indoor pool.
Stayed in February 2024
Reviewed: 4 March 2024
Caz
United KingdomWas quite surprised with it being a 5 star hotel there was only one of everything in the bathroom when there was 2 of us. Expected a little more tea and coffee ect in the room too. The lights in the room were very wierd as well. You couldnt turn them off without them all going off or on. So we couldnt have the lamps on to read. Breakfast was great but they could do with supplying a better toaster.
Had an excellent stay here with my mum. Room was fantastic. Lunch at the Club House was very good and the service too. We had a meal at the Italian restaurant which was also very good and the breakfast plenty of. All in all it was a very comfy stay. Reception staff were very helpful even finding a charger for my mums phone.
Stayed in March 2024
Reviewed: 24 February 2024
Patricia
United KingdomLack of investment but it’s been through a lot!
Had everything you needed, restaurants, spa, golf, supermarket pools. Large property, nicely laid out. It needs refurbished, it’s very clean and it has new owners so hopefully they will give it a refurb as it’s a lovely property.
Stayed in February 2024
Reviewed: 18 February 2024
Liz
United KingdomBeautiful hotel which is clean and has great facilities. Our room was spotlessly clean overlooking the pool. Great value
Stayed in February 2024
Reviewed: 16 February 2024
Simon
United KingdomBed mattress was too hard, indoor pool was not working when we arrived as it was freezing!
Really nice hotel - restaurant food is amazing!
Stayed in February 2024
Reviewed: 6 February 2024
Michelle
United KingdomStaff in the restaurant quite unfriendly. They also started setting up the tables for lunch while we were eating breakfast which was quite noisy. No water in the rooms due to a fault so unable to wash my face or have a shower before checkout and no apology or reimbursement offered. I know these things happen but it would have been nice to be informed.
Lovely hotel in a beautiful location. Reception staff friendly. Great breakfast. Lovely pool area and indoor pool.
Stayed in February 2024
Reviewed: 2 February 2024
Paul
United KingdomThe hotel did not provide air conditioning despite advertising it .The room was stiflingly hot and we were told the air conditioning was not in operation.The bathroom was very smelly with urine smell.
Good position and view over the golf course
Stayed in February 2024
Reviewed: 29 January 2024
Romana
United KingdomSpa not open and not put on booking.com
Spacious rooms Good food
Stayed in January 2024
Reviewed: 23 January 2024
Karen
United KingdomPool area could do with update. Sunbeds some with no cushions. No towels. Area had no staff present No water
Location for golf Restaurant food very good
Stayed in January 2024
Reviewed: 22 January 2024
Mark
United KingdomNo breakfast at the clubhouse bar. They ran out of butter and couldn’t get any more !!!!
Although a bit tired it was clean
Stayed in January 2024
Reviewed: 15 January 2024
Natalie
SpainNo music channels on the TV or option to change AV so we could put music on our firestick. Also, when we checked in we were handed a piece of paper with what's happening in the hotel, hours of spa etc. It stated Thursday night live music and Friday nights dj in the clover bar. This wasn't the case! The indoor pool area could do with a revamp as lots of flaking paint
Beautiful, clean, spacious room with jacuzzi bath. Lovely sunny balcony and beautiful surroundings. Really relaxing stay. Staff in the club house, breakfast room and clover bar exceptionally nice
Stayed in January 2024
Reviewed: 4 January 2024
Alison
United KingdomCan’t charge phone at night unless you keep the lights on
Location and the room - it was way better than the photos with spectacular views.
Stayed in January 2024
Reviewed: 1 January 2024
Miriana
Italya bit old stylish hotel, but quite comfortable anyway
The indoor pool was nice
Stayed in December 2023
Reviewed: 25 December 2023
Peter
United KingdomNOTHING
ALL OK
Stayed in November 2023
Reviewed: 24 December 2023
Frances
SpainI was disappointed in the access for disabled people but otherwise everything was very good.
Stayed in December 2023
Reviewed: 18 December 2023
Graham
United KingdomIt’s tough to find fault when paying such good value for the room
Staff were excellent and rooms very clean
Stayed in September 2023
Reviewed: 4 December 2023
Jeffrey
SpainNada.
All went well.
Stayed in November 2023
Reviewed: 4 December 2023
Allison
United KingdomI have to say the shower water leaked out of the shower door on the floor as the step wasn’t the right level to keep the water in.
The rooms and the rest of the hotel were immaculately clean and my room was huge. The bathroom was also very clean as well and well stocked with products for washing etc. The staff were very friendly and happy to help. I thought the price was very good for my stay. From my balcony I had a beautiful view overlooking the outdoor pool and palm trees. I would definitely stay again and recommend it to anyone.
Stayed in December 2023
Reviewed: 1 December 2023
Lowry
United KingdomElectric tripped the morning off my departure and couldn’t get ready properly as had no lights
Rooms where a great size, bed was so comfortable, view over the pool and 9th green were amazing.
Stayed in December 2023
Reviewed: 16 November 2023
Colin
United KingdomA little way from the sea but only 10 mins on our motorcycle
Good size room with great pool. Indoor pool was good also
Stayed in October 2023
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