Ceiba, s/n, 30700 Torre-Pacheco, Spain
#12 of 61 hotels in Torre-Pacheco
Guests' ChoiceBased on 506 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.1
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 27 September 2024
Phill
United KingdomPool was very cold. there didn't seem to be enough staff for this size of resort.could do with a bit more TLC Location
Pool was large, choice of restaurants was good value for money was excellent in the restaurants. Quality of food was also good. Spa was good
Stayed in September 2024
Reviewed: 26 September 2024
Andrew
United KingdomLocation Restaurants
Spa Indoor swimming pool Bedroom Bathtub Bathroom Balcony
Stayed in September 2024
Reviewed: 21 September 2024
Jack
SpainThe property is tired
The staff
Stayed in September 2024
Reviewed: 18 September 2024
Thierry
BelgiumJust one thing: The Spa area is large and nice, but just 1 or 2 employees, really not good at massage, and not caring. Probably needing a partnership with real spa professionals...
General layout and decoration. Great staff, smiling and caring. Large pool, just in front of final hole 18, surrounded by restaurants and terraces. Various restaurants (japanese, italian, etc), all available for half board!!! Rooms with pool and golf views are best, and not overpriced... A real gem in the area! We did try at least 5 places, this is definitely our prefered 🙂👌
Stayed in September 2024
Reviewed: 17 September 2024
Paula
United KingdomNothing we didn’t like, probably just needs a little updating in areas
Great facilities (pool is amazing) and helpful staff. Lovely breakfast!
Stayed in September 2024
Reviewed: 6 September 2024
Carol
United KingdomNothing
Loved it all
Stayed in September 2024
Reviewed: 31 August 2024
Nicki
United KingdomDuring this visit - the hotel did not inform us that the golf course and range would be closed for one week for maintenance. It would have been nice to know this before we arrived at the hotel with 2 sets of golf clubs!!
Wonderful pool and facilities. We stay regularly and it is a great hotel
Stayed in August 2024
Reviewed: 28 August 2024
Trausta
IcelandSwimingpool very nice
Golf was very good
Stayed in August 2024
Reviewed: 21 August 2024
Jose
BelgiumPricey
Commune rooms, beautiful view, great bathrooms
Stayed in August 2024
Reviewed: 18 August 2024
Norma
United Arab EmiratesVery understaffed!!! Pool towel policy is ludicrous Pool stair handles all loose with many broken tiles round the pool
Good rooms, very clean and pleasant staff
Stayed in August 2024
Reviewed: 2 August 2024
Anne
United KingdomThe poolside evening entertainment (DJ followed by a band of some sort) was VERY VERY loud... it was bad enough that we could hardly hear each other speak when at the poolside but OMG later on from our room (which had a good outlook overlooking the pool.. lovely during the day) .. at night the music so VERY LOUD even with the room terrace windows closed. I appreciate people are on holiday and some want to party (not a problem) but playing music as loud as this (and some was heavy metal/ rock music) until midnight wasn't great. Even if the music does go on until midnight .. turn it down a bit... at least so it doesn't seem like the band is playing in your room! There are others also on holiday who want a little bit of peace and quiet... This is our second visit .. thought it was a one off first time.. obviously not.
Hotel lovely. Clean. Room decent size. Quick easy check in. Pool area fabulous. Plenty of sunbeds/ umbrellas. Great food at lunchtime at poolside bar. Breakfast buffet good. Hotel staff were efficient and attentive.
Stayed in August 2024
Reviewed: 17 July 2024
Liza
United KingdomNo room service menu, had to ask for one. And go get it. Air con isn’t very cold. Maintenance staff were good, restaurant staff, not greet, slow.
Junior suite was nice. Huge bathroom. Our seating area was not separate from the bed. Same room. Nice balcony with sun beds. Great view.
Stayed in July 2024
Reviewed: 11 July 2024
Elaine
IrelandThe pool is amazing but very deep. We couldn't let our kids (5 and 8) swim alone - one of us parents was always in with them - though there is a lifeguard on duty. The service is quite slow at times - particularly the Italian restaurant seemed understaffed.
Beautiful resort and setting. Staff very warm and friendly. Pool area is really nice. Good restaurant options on site and a kids club which our 5 and 8 year olds enjoyed. Breakfast buffet is also excellent. We used the gym which we found to be fine for a.hotel gym.. The bedrooms we had were interconnecting which was ideal and the rooms are beautiful so comfortable and clean. We had gorgeous balconies overlooking the pool area. Room temperature was perfect, beds spacious and so comfy - the bathroom area was really of a high standard.
Stayed in July 2024
Reviewed: 7 July 2024
Kais
SpainThe service in the restaurants is way below par. Clearly understaffed (often 1 waitress for a whole restaurant). The amount of pressure/workload on the staff leads them to being often unfriendly and dismissive . Getting sitted can be an unpleasant experience. Not what you’d expect for a 5 star hotel. I can’t blame the personnel, but they just need to hire more of them , at least when it’s high season.
Good value for money. Nice location
Stayed in July 2024
Reviewed: 1 July 2024
Fiona
United KingdomBeginning to look a little tired in places, car parking extra, overly expensive as was the cost of breakfast, didn’t bother as others had and felt not really worth it.
Excellent location as have friends on the resort, visiting for a big party weekend, pool area good and restaurants excellent.
Stayed in June 2024
Reviewed: 30 June 2024
Dmytro
UkraineHotel is approx 150 rooms. It has one big swimming pool. Rooms are super big. Very clean. Staff is friendly. Breakfast worth money it costs. On the territory there are two restraints. I’ve been in Italian one, it’s ok, not the best pizza I’ve ever tried. But prices are super reasonable. Pizza about 12 euro and bottle of vine is 16. Highly recommended in this region.
Stayed in June 2024
Reviewed: 30 June 2024
Mell
United KingdomIf you change a pool towel it is 2 euros - they also charge you 15 euros a night to park - when car park empty so just park on the road !
View over golf course was nice
Stayed in June 2024
Reviewed: 22 June 2024
Kevin
United KingdomIt’s tired and the food is poor. It’s by no means a 5 star resort
It was clean and the staff were friendly
Stayed in June 2024
Reviewed: 21 June 2024
Jamie
United KingdomThe golf Bar is severeley understaffed, during busy periods it takes too long to get a drink
Room was nice, facilities fairly good.
Stayed in June 2024
Reviewed: 18 June 2024
Sally
United KingdomThe rooms and poolside
Stayed in May 2024
Reviewed: 17 June 2024
Rawikarn
SpainThe air conditioner in the room is not cool.😖
Near the golf course
Stayed in June 2024
Reviewed: 13 May 2024
Callaghan
SpainMagnetic key card failing I wanted a earlier check in as i needed to rest extra charge requested 20 e for 2h which as i did not stay overnight and checked out at 9pm The corridor heat on third floor was very uncomfortable walking to room
The room was fantastic The whirlpool bath
Stayed in May 2024
Reviewed: 8 May 2024
Paul
United Kingdomparking
room
Stayed in May 2024
Reviewed: 4 May 2024
M
CanadaThe restaurants available for evening meals were underwhelming. In particular the so-called Italian restaurant was totally lacking in authenticity. We found British golfers, especially after they had spent too long drinking; loud, obnoxious, and vulgar. We know it can be difficult, but the hotel management might like to insider ways of toning them down.
The hotel itself is well designed and well maintained. The pool area was very nice, but unfortunately it was too cold to take a dip. The breakfast service was good, as were the reception staff.
Stayed in May 2024
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