Avenida Rey Sancho, 8, 07180 Santa Ponsa, Spain
#25 of 46 hotels in Santa Ponsa
Guests' ChoiceBased on 230 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.7
Staff
8.9
Value for money
8.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 July 2024
Nigel
United KingdomCooked element of breakfast was poor (tasteless scrambled egg and watery baked beans), We could only get German channels on the tv and there was no help available to fix it. Bar was closed by 9pm every evening. Pool was closed at 7pm every day.
Excellent location near beach and restaurants and shops. Room very clean, spacious with very large balcony. Good shower.
Stayed in July 2024
Reviewed: 1 July 2024
Smiljana
SerbiaThe pool wasn’t in use all ten days of our stay in the hotel. Breakfast is simple and the same every day.
Located in central area of Santa Ponsa, near to the beach and restaurants. Nice view from the terrace. The first day wi-fi didn’t work in our room, the lady from the reception promptly solved the problem tomorrow morning, we got the new room.
Stayed in June 2024
Reviewed: 17 June 2024
Catriona
United KingdomWalls very thin and quite noisy in the mornings.
Breakfast delicious, location fantastic, lovely staff and pool area.
Stayed in June 2024
Reviewed: 10 June 2024
Bethany
United KingdomA few things just to improve the experience would be making the pool opening times longer (10am - 6pm). There was no fridge in the room and the bathroom could have done with an extractor fan. The first light you're supposed to turn on in the room didn't work.
The location was good and the pool was nice. Rooms were comfortable and clean. Nice to have access to a garden and the hot tub, too. The staff were very friendly. Drinks at the bar were reasonably priced. But don't have the sangria as they make it with Fanta lol. Breakfast was good as well.
Stayed in June 2024
Reviewed: 31 May 2024
Jill
United KingdomBreakfast. Shower.
Pool area. Bedrooms.
Stayed in May 2024
Reviewed: 18 May 2024
Pulford
United KingdomAs its early in the season the aircon wasn’t on for the first few nights (it’s not that hot to them I guess), engineer came out after a couple of hot nights and once on it was perfect. The hotel is in a quiet enough location we were able to sleep with the balcony open for some cool air but aircon was needed
Comfy, quiet and walking distance from the beach. Staff are very friendly and very helpful, beds are comfy and clean. A nice little boutique hotel for a quiet break.
Stayed in May 2024
Reviewed: 14 May 2024
Rosie
United KingdomNo tea or coffee making facilities in room, no fridge in room
Great location, friendly staff, good value for money
Stayed in May 2024
Reviewed: 10 May 2024
Clifford
United KingdomHotel was away from the main strip so had a quieter ambience but not too far where you may feel it's a bit of a Trek to get to amenities Pool area was nice not over crowded never a sprint for the sun beds.
Stayed in May 2024
Reviewed: 30 April 2024
Hayley
United KingdomNothing
Close to the beach and restaurants in the quieter part of the resort. Also near (5 mins walk) to bus stop for Palma and airport if using public transport.
Stayed in April 2024
Reviewed: 6 October 2023
Nattttttt
United KingdomThe lowest floor smelled a lot like a basement. There was no kettle in the room, no full length mirror, while showering the whole bathroom was getting really wet.
Great location, close to the beach and main street, huge variety for breakfast, comfortable bed. Staff (reception and breakfast) was really polite and helpful
Stayed in October 2023
Reviewed: 19 September 2023
Ieva
LithuaniaIt was only one socket in the room and there was a strange smell (like tabaco) in the room.
Hotel ofers good breakfast. Room was basic but comfortable. Keep in mind that hotel does not have filt. Only narrow stairs
Stayed in September 2023
Reviewed: 16 September 2023
Dolan
United KingdomNot enough plug sockets in the room
Location really good also pool & bar area very nice
Stayed in September 2023
Reviewed: 8 September 2023
Middleton
United KingdomOnly one plug socket in room
Location was fabulous, near beach, tons of restaurants, bars and shops, staff were friendly and helpful, cleaners kept the rooms lovely and clean, in fact all areas were kept clean. Bar area was nice fab cocktails and reasonably priced. Breakfast we thought was nice it set us up for the day
Stayed in September 2023
Reviewed: 5 September 2023
Helen
United KingdomNot a lot of choice for the breakfast
Staff were friendly
Stayed in August 2023
Reviewed: 25 August 2023
Andy
United KingdomLovely property. Great location. Decent poor/bar area & adults only👌
Stayed in August 2023
Reviewed: 17 August 2023
Nikolina
North MacedoniaRooms are a bit small for summer vacation (without balcony or terrace)
Good breakfast, nice location, clean rooms
Stayed in August 2023
Reviewed: 17 August 2023
Fred
IrelandCoffee at breakfast was poor. Bar always closed early (before scheduled time of 23.00)
Well worth it's 3 stars. Bar prices reasonable. Rooms air conditioned.
Stayed in August 2023
Reviewed: 14 August 2023
Jacqueline
United Kingdomit was clean and tidy
I loved the pool area where you could always get a sunbed. A lovely comfiest seat. Breakfast is good as well.
Stayed in August 2023
Reviewed: 6 August 2023
Kevin
IrelandHotel was lovly great location lovly staff id no issue with my stay
Stayed in August 2023
Reviewed: 5 August 2023
Suzanna
United KingdomBedrooms very basic. A fridge would have helped and better air conditioning. Also a lift.
Small, friendly and very quiet.
Stayed in August 2023
Reviewed: 31 July 2023
Michael
United KingdomA better variety would have nice
It was ok if you like the same food every day except one
Stayed in July 2023
Reviewed: 24 July 2023
Philip
United KingdomNo English tea bags. no hotel information on arrival
Clean and well set out.
Stayed in July 2023
Reviewed: 24 July 2023
Jill
United KingdomIt was so noisy you could hear everything from the rooms either side. We understand we were in a holiday environment snd people would be coming home after a good night out but it sounded like they were in our room they were so noisy. There was only one socket in the room so you couldn’t style your hair and charge a phone. Shower was very flimsy .It was however very clean and pleasantly decorated.
The exterior was pleasant namely the pool area
Stayed in July 2023
Reviewed: 17 July 2023
Rebecca
United KingdomFridge in the room would have been nice
Hotel was clean and had everything we needed. Very good location
Stayed in July 2023
La Baule, France
Schotten, Germany
Luzern, Switzerland
Alpbach, Austria
Castellina in Chianti, Italy
Nin, Croatia
Vrbanj, Croatia
Poznań, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content