Albareda, 4, 11500 El Puerto de Santa María, Spain
#2 of 18 hotels in El Puerto de Santa María
Guests' ChoiceBased on 136 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.5
Value for money
9.0
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 October 2024
Molly
SpainCons: - The bathtub is very tall and hard to step into, also you have the possibility of the door not doing its job and allowing for some water spills after a shower - Curtains did their job at blocking light, but it would be nice if they were the blackout kind!
Pros: - A quiet and peaceful stay - Beautiful grounds, the courtyard is a lovely sight - Lovely welcome by staff/hotel. I will definitely repeat a stay here - Well located and close to train station and center - Air unit is modern and can allow for both heating and air conditioning
Stayed in October 2024
Reviewed: 22 October 2024
Viacheslav
RussiaThe floor in the room was not clean enough.
Restaurant The hotel is better than restaurants in the city. At the same time, the prices in the hotel's restaurant are moderate. The historic building and the acting Bodega on the contrary, 3 minutes to the station and 7 minutes to the city center - ideal.
Stayed in October 2024
Reviewed: 13 October 2024
Mireille
United StatesThe room with high window . Couldn't see anything. No view except if you climb on a chair! 😔 They did not open the patio even when it was not raining.
The breakfast was good but on Sunday no buffet because??? Good restaurant. Frigo in the bedroom.
Stayed in October 2024
Reviewed: 13 October 2024
Bernadette
United KingdomIf you’re a beach person, it’s quite a long walk!
Wonderful setting in a beautiful old sherry bodega tastefully restored. Sunny spacious courtyard. Large room.
Stayed in October 2024
Reviewed: 8 October 2024
Jenny
United KingdomI would say there was nothing we did not like during our stay.
We were greeted by staff who were friendly and helpful. Soon after reaching our room we were presented with a gift from the hotel of Sparkling wine and chocolate coated strawberries which was a lovely surprise. The restaurant attached to the hotel was very good and we enjoyed dining in the open area in the bodega.
Stayed in October 2024
Reviewed: 4 October 2024
Jenny
United KingdomDinner menu short of vegetables I am not a vegetarian but steak and veal cheeks served with tiny oblong of potato ….for example On whole staff lovely. We were shocked after pointing out that wine glass had a crack to have it snatched away and then the wine sloshed into our glasses without being offered a tasting
Breakfast excellent Nice touch we were sent a bottle cava and strawberries thanking us for being guests
Stayed in October 2024
Reviewed: 1 October 2024
Alan
United StatesEverything!
Stayed in October 2024
Reviewed: 28 September 2024
Nigel
United KingdomCoffee in the room would have enhanced our stay.
Our experience and stay at this hotel was excellent from arrival until checking out. We will stay here again when we are back in the area.
Stayed in September 2024
Reviewed: 28 September 2024
Kerry
United KingdomThe courtyard was amazing and the staff lovely
A truly magical place to stay. The room was lovely and the staff so helpful and welcoming
Stayed in September 2024
Reviewed: 27 September 2024
David
United KingdomOnly minor criticisms were safe did not work and no tissues in room. Hotel is lovely old building but in a rather scruffy street.
Good choice for breakfast served in lovely room. High standard of food served in restaurant in evening. Friendly staff. Lovely historic building with comfortable and clean room. Bottle of bubbly and cakes as a surprise gift on our last evening was a lovely touch.
Stayed in September 2024
Reviewed: 27 September 2024
Llucia
SpainEverything
Stayed in September 2024
Reviewed: 11 September 2024
Jim
SpainVery nice stay. We received a room upgrade. Spacious and quiet. Staff is friendly, professional, very helpful.
Stayed in September 2024
Reviewed: 23 August 2024
Taylor
United StatesThe hotel itself was lovely and very picturesque, the room was clean and spacious, the staff was very kind and helpful, and the restaurant was increíble too. I had a wonderful stay and would recommend this hotel to everyone!
Stayed in August 2024
Reviewed: 17 August 2024
Denisa
RomaniaNot enough shelves for a family of 3 No balcony :(
The interior garden was exceptional Great selection at breakfast bufet Very clean room Comfortable extra large bed
Stayed in August 2024
Reviewed: 15 August 2024
Alla
RomaniaSince arrival the staff was very welcoming. We could enter the room although we arrived earlier. A very pleasent surprise when they offer us a complimentary bottle of champagne and some cakes toghether with a hand written welcome note. Very comfortable bad and a big room. The interior court is a very pleasent place to eat and/or have a drink, especially in the evening.
Stayed in July 2024
Reviewed: 22 July 2024
Ann
United KingdomNothing
Comfortable room with terrace overlooking very attractive patio. Proximity to the station. Better than expected food.
Stayed in July 2024
Reviewed: 14 July 2024
Vitalijs
LatviaSome furniture appear outdated
Good location, good breakfast!
Stayed in July 2024
Reviewed: 14 June 2024
Graham
United KingdomLocation not central agood walk to restaurants
Really helpful staff great value
Stayed in June 2024
Reviewed: 1 June 2024
Stuart
United KingdomNothing at all
Absolutely everything our time spent in this hotel was so special. If we were to pick one thing out it would be the quality of the food which was excellent. Congratulations to the chef an absolute magician
Stayed in June 2024
Reviewed: 31 May 2024
Lisa
United KingdomFull of character, lovely place to stay.
Stayed in May 2024
Reviewed: 27 May 2024
Isabel
United KingdomThe safe was out of order.
Good location, very handy for the train station. Short 10-15 min walk to centre.
Stayed in May 2024
Reviewed: 16 May 2024
Sergii
UkraineVery nice hotel with comfort beds
Stayed in April 2024
Reviewed: 10 May 2024
Jim
SpainThe parking garage is a bit difficult, so once parked, we do not take the car out until we leave. Thankfully, there are plenty of shops and restaurants within walking distance.
We stay here often, usually in a balcony room. This time that was not available so we were upgraded to a suite. We really appreciate that loyalty is rewarded, and that it was done without asking! We also like that we can go to the bar in the morning for a toast and coffee rather than the buffet breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Christopher
United KingdomShowing a bit of wear in places. Some paintwork could do with a refresh, and the floor in our room was uneven. Constant piped music throughout the hotel became a bit wearisome.
A stunning place. Wonderful room with doors opening on to a veranda surrounding the central courtyard. Courtyard a great place to eat and drink. Excellent service throughout. Complementary bottle of wine on our last evening. Worth noting that if you want to visit Cadiz or Jerez, this would make a very good base, as the hotel is close to both the rail station and the ferry terminal; 30 minutes to Cadiz by ferry, 15 minutes to Jerez by train.
Stayed in April 2024
Manzanares, Spain
Beldibi, Turkey
Milan, Italy
Alacati, Turkey
Soria, Spain
Udawalawe, Sri Lanka
Rome, Italy
Cologne, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content