BOOKING.COM TWIN ROOM DESCRIPTION - false advertisement provided by booking.com in regards to this room facilities : "Balcony, Terrace, View" - issues reported, live/face-to-face, to the reception staff that confirmed the followings : 1. twin room in this hotel has absolutely no balcony, nor terrace (twin room has a sliding window in the room and another small one in the bathroom) 2. description "issues" comes from booking.com -> hotel has no influence over it - booking customer service was informed accordingly on 30.05.2024, using all possible/known communication channels, but since now, 09.06.2024, no reply/no action/no contact has been received

- most welcoming hotel staff (reception, breakfast, cleaning) - delicious coffee, freshly made by the breakfast staff - free parking on streets all around the hotel - free city-map, tourist brochures available in the lobby area - 2 elevators, building has 5 floors - overall good location of the hotel in a quiet&nice neighbourhood (close to transportation - bus and train), building and rooms are clean&maintained

Stayed in June 2024

Fantastic stay worth the money & staff where fantastic , pizza was good at the hotel too

Stayed in June 2024

It was further out of the city than I realised. Although the town of benetusser is actually quite pleasant

Very warm welcome. Receptionist was a great advertisement for the hotel. Also breakfast was really good value

Stayed in May 2024

At first, we received a room with minimal sunlight and a window facing a different room from the inside of the building. Luckily, after asking the very hospitable person at the reception desk, we've received a sunny room with a 'regular' window view.

The stuff was super helpful. The room was quiet and clean. The breakfast was very tasty.

Stayed in May 2024

People who stops at the 24h shopping and doing noise ar night burning tyres

Its good and confortable.Moreover you can find an excellent restaurant at the end of the street.

Stayed in April 2024

The treatment and cost

Toilet and comfy bed

Stayed in February 2024

It's a little noisy for a few hours from 10 PM. Hotel guests going to their rooms and happy people passing by on the street. Later on it's quiet. There seem to be groups staying in the hotel on a regular basis, but this is hardly noticeable except during breakfast.

All is good. Even more so considering the price. Breakfast is delicious and bed comfy. Hotel is close to the railway station, Estacion Del Norte in the very center of Valencia is only one station and ten minutes away. I'll be going back to the hotel soon.

Stayed in April 2024

Noisy neibourghs, thin walls

Stuff were very helpful, helped finding the safe place for the bike, breakfast had very good choice! Price for the stay is very reasonable

Stayed in March 2024

No fridge or kettle facility

Convenient location to Valencia when travelling by car as it has safe underground parking

Stayed in March 2024

Rooms are a bit dated. Could do with a fridge. TV very small.

Breakfast very good. Location was perfect for train into the city centre (one stop, took about 8 minutes), and also for getting back to the airport in the morning.

Stayed in October 2023

the AC from other rooms are on the balcony, so it is a bit noisy at night

rooms are spacious, breakfast is good. location is ok, 10 minutes walk from train station to center of Valencia ( 7 min, 1 station)

Stayed in September 2023

No refrigerator in the room which is a big minus in august in Spain. Restaurant was closed in august so we had to find dinner in the neighborhood

Spacious rooms with comfortable beds and air conditioning. Breakfast is buffet style, basic but sufficient. Location close to the airport. Garage parking available if you travel by car.

Stayed in August 2023

Room could have done with tea/ coffee making facilities . This is something I highlighted a few years ago also

Property is centrally located in Benetusser and close to train station to go onto Valencia . Room was ideal for sleeping in

Stayed in August 2023

The beds were making sound .They should ne renewed.

There was too much noise coming from other rooms ,the sound isolation must be better. The staff ,Mario, was really helpful and friendly.

Stayed in May 2023

The isolation of sound was not efficient. We could hear lots of noise from other rooms.

The staff was very helpful and cared about our needs and demands instantly. Mario from Romania was the most helpful staff.

Stayed in May 2023

staff was very nice

It is in a pleasant and quite area

Stayed in May 2023

good breakfast, friendly staff, quiet neighborhood

Stayed in May 2023

no fridge in room no toillety things

Stayed in April 2023

The cost of the hotel is little high for not being in the centre of Valencia.

Room and bathroom were really clean. The staff was helpful. They offer paid parking.

Stayed in April 2023

There was not any coffee machine (coffee was prepared by stuff upon request). Cover beds (in general don't like them in hotels due to cleanliness issues)

Big size/comfort of the room. The breakfast was good and the breakfast area was nice and comfy.

Stayed in March 2023

You can definitely hear the room above so not much privacy.

Staff were great and provided good information. Bed comfortable and washroom fine

Stayed in March 2023

Good location….nice staff

Stayed in October 2022

The location not the best, the restaurant only had limited options for food and desserts

Rooms spacious and cleaned

Stayed in October 2022

Buffet breakfast was good. Pizza was great. Salad dressing was not. Location was very handy - an easy 10 minute walk to the train station for a single-stop journey to the city centre on several different lines so trains were very frequent. Car parking was very secure.

Stayed in August 2022