My mother has mobility problems and it was on an incline . Also there were a number of steps to the apartment which was difficult for her .

Good size apartment with a lovely view.

Stayed in September 2024

We liked the remoteness, but this isn't somewhere you'd stay if you like everything on your doorstep. About 15mins downhill to the local spa shop (lovely coastal walk though) and 2 restaurants nearby - about 10-15mins walk. Everything else (bars/restaurant /activities) must get a taxi. Taxi to the port was around 8euro one way.

Lovely 2 story villa type building to ourself's (3 adults) 2 balconies, lots of home comforts 3 pools to choose from. Can order takeaway pizza. We were able to use pool and facilities until check in. Beds comfy. Lovely views of the mountains and quiet area

Stayed in September 2024

The only thing I found a bit poor was the breakfast. A few times stuff was missing, such as cheese, fried eggs etc. When asked for, it was either gone for the day or would take half the breakfast time to show up again. Refilling of items was a bit slow. Other than that the breakfast buffet is great enough.

Fantastic family friendly apartment hotel with all amenities you need. 3 fantastic pools where one is shallow for the kids. The location is in a quiet neighborhood and has wonderful scenic views over the Alcudia bay.

Stayed in September 2024

I had read a few reviews about this before arriving that I have to agree with in that the apartment was tired in places and needed redecorating in terms of paint and chips on walls, the bathroom surfaces were water stained and the floor and window frame warped a bit too by water. The living room chairs were also in need of an update and were a bit stained/sun bleached. It just needs maintenance to keep it up to date and fresh. There was also a drain smell that I’m unsure how much control the hotel has over, but it seemed to come and go.. The shower leaked through the floor to ceiling downstairs by front door and very close to the electrical box after a few of us had had showers one day. This was reported, but we had checked out on day they said they’d look into it. It also looked like an existing issue due to the water stain already on the ceiling. There were also ants which was not caused by us leaving mess anywhere, we spotted them shortly after our arrival but soon realised they were a constant and felt it easier to keep all foods up and off kitchen surface in the end. They were in the living area as well as the kitchen and we think maybe living in the patio door frame bit. Overall it was a good apartment for what we wanted it for, but it’s not quite to the standard and impression it gives with its online presence, especially if you were paying more on peak/in season prices. You expect more care and attention to detail and upkeep from how it presents online, that no amount of courtesy text messages are going to help, even though they are a lovely touch and the staff were very friendly overall. Considering there have been similar reviews previously, the hotel is clearly aware of where attention needs to be paid to improve and should be listening to its customers, otherwise the same reviews will keep coming in.

The apartment was a great size, and it had a sort of modern feel with the furniture and fittings. It was clean and tidy with some nice extras that aren’t always guaranteed, like shower wash gel, good supply of toilet roll, drying rack, safe and hairdryer.. plus free wifi which I thought cost extra (I know there’s a premium one but unsure of the difference). Pools were nice with 3 varied sizes which were nice to hang out by and swim in, although a little in need of maintenance as looking tired in parts. We enjoyed the location as we like to walk and visited on a cooler weekend in September. Everyone is different and this worked for us, but some might not like that it’s a 20 min walk or a drive into the port/town, especially in hotter months possibly. Also, as we had 6 of us and a large apartment, we had a roadside apartment which I believe have the sea views that the smaller apartments might miss out on as they are further back. The view was a nice bonus for us in that respect and was even better at the roof top patio area. We mostly ate out and just had breakfast in the apartment that our friend bought beforehand as she’s local to Mallorca, otherwise the nearest Spar shop was a 10 ish min walk. Also, the nearest restaurant was called Alcanada 35 which was amazing with very friendly staff. We went twice and highly recommend.

Stayed in September 2024

Long walk to reception up hill on way back. Terrace was not very private. People next door right next to you. Should have some sort of barrier.

The apartment had everything you needed. Good breakfast.

Stayed in September 2024

Really helpful and friendly staff. Villas very comfortable, spacious and clean. Delicious breakfast and 3 pools to choose for swimming. Loved our stay here

Stayed in September 2024

What I didn't like is that they upload a picture of a terrace with sea view and be careful because Seaview is not guaranteed at all

Location is incredibly beautiful. The apartment is large and clean.

Stayed in August 2024

- the rooms need renovation - you need to take out the trash and wash the dishes otherwise they charge 150 euro - expensive for what you get - if you don't have a car the location is far from shops and restaurants

The apartment was big, location close to the beach

Stayed in August 2024

There was a construction going on just opposite the street (May 2024) which wasn't great. A loud air conditioner on the upper terrace made sleeping somewaht straining. There was also a broken pump in the boiler room which caused initially some severe noise, but which was repaired the other day. The breakfast room is quite noisy due to poor acoustics and small size relative to the number of people entering it at the same time. So noise (in various ways) was a recurring negative theme throughout our stay, which I hope the staff can fix. Otherwise everything was perfect. (well, maybe the water from the shower spilling onto the bathroom door due to insufficient troughs).

This is an excellent facility. Fantastic service, beautiful and clean apartments and everythings is done with utmost professionalism (thank you Dania!). We got a duplex with sea view and two terraces. Nice breakfast. Great pool complex. Very well equipped kitchen. Comfortable parking space. Thanks to the Macedonian restaurant manager for you kind help and tips. Will definitely come back :)

Stayed in July 2024

There are few disadvantages, they are not significant, but they exist... An unpleasant and strong smell of sewage in all bathrooms. And ants, do not leave food open for a long time.

Very beautiful and well-kept hotel. Wonderful territory, always cleaned. The staff is friendly, always ready to help in any situation, thank you! Breakfasts and dinners buffet are varied, there is something to choose for an adult and a child. I especially want to note the dinners, every day new dishes, meat, fish, side dishes, fruits, vegetables and salads. The cooks really pleased us with deliciously prepared dishes. Many thanks for their skill! Very comfortable apartments, there is everything for a comfortable stay - a dishwasher, washing machine, microwave, refrigerator, iron with ironing board, air conditioning and so on. Sea view from the windows and terraces. Special respect to the pools, there are three of them with different depths, there are for children and adults. Always well-kept. The nature around is very beautiful. But it is located on a mountain, so you need to go down and up a lot, but this did not spoil our vacation. If you do not have a car, there is a bus stop 5 minutes away, taxis work well. For groceries you need to go to the city, by bus it takes 15-20 minutes. There is one shop within walking distance of about 15 minutes, but it is small. The beaches in this area are rocky, so if you are with children, it is better to go to the beaches of Alcudia, there is white sand, azure sea, gentle entrance and wide beaches. Our holiday was wonderful, thank you!

Stayed in August 2024

On the other had Ona Aucanada has a couple of aspects that need improvement to keep holding on to their stellar reviews and justifying their considerable rates in summer. Here are the most important points for improvement: - The pool area needs maintenance/upgrading; painting, filling holes, fixing steps... - During summer the pool area bar cannot be closed diue to "staff problems". - During the one time a week cleaning, the tile floor in apartment should be mopped and if forgotten it should be done when customer notifies. - extra payment for pool towels and parking should be included, especially considering the rates per night.

Ona aucanada is very charming, the set up is pretty, the views are breathtaking and the staff is nice. It is also very well locate just outside of alcudia and by car you can reach all hotspots in the area. and these are plentiful. Its also very family friendly and calm, which helps for a relaxed holiday.

Stayed in August 2024

The breakfast was not good and the lady at reception was rather ignorant.

Location, apartment and the pool were great.

Stayed in July 2024

It was very spaceful and beautiful. We have had an issue with the smell from the bathroom, but the personel took care of it immediately after we raised this issue.

Stayed in May 2024

More difficult parking in front of the apartment due to trees and other guests.

Beautiful apartments with sea view, well equipped. Swimming pools available. Plenty of breakfast and possibility of dinner. Recommended.

Stayed in May 2024

The 3 bedroom apartment was super comfortable and spacious for our family of four. We loved the quiet surroundings and the breathtaking sea views. The pools were great entertainment for the kids. Nice beaches were only a short car drive away. The restaurant close to the complex is lovely. And breakfast that is served was plenty and a good mix of everything. The people working were amazing friendly and helping. Definitely a go to spot for vacations.

Stayed in July 2024

Floor was dirty, forbid to use pool without safeguards (and their are not always there).

Very spacious “room” for 5 (actually it was a whole apartment, 3 rooms, super nice). Great views, easy to park, very well located to explore Mallorca if you have a car.

Stayed in July 2024

10 mins to a lot of nice beaches

Stayed in August 2024

The dinner wasnt the best, many frozen products were just fried and that's it, only one or 2 fresh cooked foods. The most disappointing, there was no free drink for dinner, I mean not even water for free, (they could've given us tap water but was not recommended to drink that on the island...) They could easily switch on the drink machine with cooled, filtered water but it was only available at breakfast...

The staff was very friendly and helpful in any way! the breakfast was really nice, with more choice of drinks and good coffee, nice bakery, Plenty to eat. First floor room had stunning view, great location. I liked the (3rd) deep pool, finally was able to jump with the kids all day long, (not many hotel has this) Great view from the pool area on to the sea!

Stayed in July 2024

Some renovation should be performed e.g., walls paiting, and replacement of worn, used equipments is highly recommended e.g., rusty trash can. Try to have a breakfast earlier to avoid the crowd during the last hour.

Comfortable, separated and spacious apartments

Stayed in June 2024

No mirrors in the bedrooms A lack of plug sockets Biggest problem was Ants, they were in the cupboards, worktops and floor

Fantastic location and staff

Stayed in July 2024

Dania on reception was very helpful!

Stayed in July 2024

A litte out of the way but we had a rental car so it was not an issue.

Great view from the apartment

Stayed in July 2024

We liked this hotel very much. Spacious rooms, clean and nice pools, good breakfast. Worked really well for our family since we could walk, take the bus or take a taxi to and from the hotel depending on what we felt like doing.

Stayed in July 2024

There are no showers for late departure as our flight was in the evening we spent the last day at the pool.

On arrival, we were offered upgrades on accommodation and breakfast for an extra cost, which we took, and it turned out to be a good decision as it was a walk 1.7km in to Alcudia which doesn't seem huge distance but as an northern European in July's 30 degree heat walking wasn't an option, note taxis are about 8 to 10 euro in to Alcudia and there is a bus 323 running very 40mins at bottom of the road 350 metres from the accommodation.Staff were friendly and very helpful and pool was clean with a lifeguard at all times.Its quite here has I said and away from the hustle and bustle of Alcudia town but the views over Alcudia bay are beautiful both from our apartment and the pool area.

Stayed in July 2024