Gran Vía, 38 , Centro, 28013 Madrid, Spain
#10 of 444 hotels in Madrid
Guests' ChoiceBased on 1110 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.2
Staff
9.4
Value for money
9.0
Free WiFi
9.0
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End of dialog contentReviewed: 14 June 2024
John
United StatesNothing
Everything. Place great. Service great. When u turn down the sheets n leave chocolates u get my attention. Desk people in shirt tie jacket. All good
Stayed in June 2024
Reviewed: 14 June 2024
Siddharth
IndiaThe hotel didn't provide drinking water on the 1st day in the room. On the 2nd day - when we informed them - the complimentary water was placed in the room. On the 3rd day again the drinking water wasn't placed . On informing the reception- instead of them sending the water across to the room - they asked me to go abd collect it from the bar area on the 9th floor.
Excellent location.. beautiful interiors of the hotel. Really well maintained !! Friendly and helpful staff.
Stayed in June 2024
Reviewed: 11 June 2024
Diane
United KingdomThere wasn't anything I didn't like about this hotel.
The location of the hotel is quite central very handy for all the sights and attractions. A very nice hotel the rooms are great, very clean and reasonably priced. Had a great veiw of Gran Via from my balcony window. Definitely worth a revisit.
Stayed in June 2024
Reviewed: 9 June 2024
William
United KingdomCompared to many hotels it has kept up its quality
Stayed in June 2024
Reviewed: 8 June 2024
Martin
United KingdomAll good
Location, value for money, elegant and two beautiful roof top bars. Stayed 4 nights and will definitely be back.
Stayed in June 2024
Reviewed: 5 June 2024
Mark
United KingdomNothing. will happily go back there
perfect location, large clean room - monogrammed sheets no less, lovely bathroom. breakfast typical Spanish but fine
Stayed in June 2024
Reviewed: 5 June 2024
John
ColombiaLocation is amazing
Stayed in June 2024
Reviewed: 2 June 2024
Donacimiento
United StatesWe have been coming to Hotel Atlantico for years. Nothing better in this price range.
Stayed in May 2024
Reviewed: 1 June 2024
Melissa
SingaporeThe creaking noises that come with older properties which kept me up at night for a bit.
Clean rooms, efficient staff and quick check in check out process, superb location, rooftop bar with amazing views, with good wine selection and snacks.
Stayed in May 2024
Reviewed: 30 May 2024
Suzanne
PortugalNone
The hotel is located walking distance from many major Madrid attractions and also has a variety of transportation options. It is a small hotel with attentive staff. We had requested a quiet room not facing Gran Via prior to check in, and the staff fulfilled our request. Housekeeping was always impeccable. This was my second stay since more than 10 years ago, and the hotel maintained its facility in good condition.
Stayed in May 2024
Reviewed: 27 May 2024
William
United KingdomNice breakfast middle of town easy to get around from the location
Stayed in May 2024
Reviewed: 26 May 2024
Lorna
MexicoWish coffee in the morning were more available.
Very comfortable room with lovely bedding. Great location to major art museums and restaurants. Bathtub. Breakfast is a bargain in pricey Madrid.
Stayed in May 2024
Reviewed: 23 May 2024
Maykel
United StatesI have nothing bad to say about this hotel!!!!! It was a very nice experience
a clean, nice hotel, with great space in the rooms, the location is excellent, it is one of the best places I visited
Stayed in May 2024
Reviewed: 21 May 2024
Gordon
AustraliaConvenient location within walking distance to palace and museums
Stayed in May 2024
Reviewed: 20 May 2024
Marianna
GermanyBreakfast was a disappointment . Although the price was fair and there was even champagne a lot of essentials were missing. The choice and especially the quality of food was very basic. Bad coffee, no proper cereal ( just Kellogs boxes), supermarket strawberry yoghurt, blant doughnuts. There was no walk in shower, just a bath, the blankets are very strange, synthetic and there was no du er, just two sheets. Not a great choice. No tea making facilities in the room. The top Terrasse could be a lot cosier, friendlier and could stay open longer. Such a waste of a great spot!
Friendly and knowledgeable reception staff. Comfortable beds, good pillows, there is a gown, slippers and ironing board in the room. The room is a good size.
Stayed in May 2024
Reviewed: 15 May 2024
Alexandra
United KingdomDue to its location, it can get a bit noisy late at night/really early in the morning. We did not mind but others might be bothered. The one criticism we had about the room was that the bed was extremely uncomfortable, the mattress was so hard that it felt like we were sleeping on the floor, and the pillows were too soft, so overall we didn't get a good night's sleep for any of the 3 nights we stayed there. Check-in could have also been better. We got to the hotel at 1am and had to wait in the lobby for at least 20 mins as both members of staff who were present were helping a family find something they'd left in a taxi. One of them did apologise to us, but we did not expect we would have to wait for that long given it was so late and were hoping that one of them one could have checked us in while the other helped the other guests.
Hotel is in a great location, very central and close to 2 train stations. We booked a basic room and it was great for 2 people, large enough with separate space for our luggage and sparkling clean.
Stayed in April 2024
Reviewed: 10 May 2024
William
United StatesExcellent location. Wonderful rooms. Great breakfast for 12 euros. Friendly staff.
Stayed in May 2024
Reviewed: 10 May 2024
Raymond
CanadaNothing
Same as for my previous stay in March - Great location for exploring Madrid. excellent room, breakfasts well done, and a wonderful terrace for evening drinks and vistas.
Stayed in May 2024
Reviewed: 10 May 2024
Lizabeth
United StatesThis is a wonderful hotel! Beautiful immaculate rooms, gracious staff and a perfect location!
Stayed in May 2024
Reviewed: 7 May 2024
Laura
United KingdomWould have liked a double bed not two singles pushed together. Roof top bar - no atmosphere
Excellent location, very clean and comfy bed
Stayed in May 2024
Reviewed: 5 May 2024
Rafael
United StatesNothing.
Location. Friendly staff.
Stayed in May 2024
Reviewed: 3 May 2024
Jeff
United KingdomNearby door slamming.
Like the idea of an evening/night lights in the bathroom and the step up to the bathroom. Roof top area very pleasant.
Stayed in May 2024
Reviewed: 2 May 2024
Jonathan
United KingdomReception staff could have been pleasant, appear a bit dismissive Shame not to utilise the roof top and make it more interesting with a great bar
super location, very quiet considering Room large and great views, room needs tea and coffee facilities Breakfast good, good value and great staff
Stayed in April 2024
Reviewed: 2 May 2024
Lizabeth
United StatesN/A
Everything! This is a wonderful hotel. It was such a pleasure to visit Madrid once again and stay once again at the Hotel Atlantico.
Stayed in May 2024
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