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Reviews of Arquus Park

1 Carrer de Fra Juníper Serra, 43840 Salou, Spain

#743 of 809 Holiday rentals in Salou

Guests' Choice

Review score

Based on 41 apartment reviews

5.7

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.1

  • Location

    7.5

  • Facilities

    5.8

  • Staff

    6.8

  • Value for money

    6.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 7 November 2024

    6.0
    cheap and cheerful clean apartment
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 5 nights

    all okay

    cheap and cheerful clean apartment

    Stayed in September 2024

  • Reviewed: 29 October 2024

    5.0
    Never will stay here again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Host when checking in was very rude

    Stayed in October 2024

  • Reviewed: 29 October 2024

    5.0
    Very, very basic.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    If you are travelling light this accomodation is not ideal as it's not very equipped. They charge a deposit as well which has been 3 weeks now I haven't received it back even after many attempts to contact them.

    Stayed in October 2024

  • Reviewed: 25 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The walk with a 20kg case as there was Rd works and I didn't realise I had to pick keys up from another place until taxi had dropped me off and then had to find my way to get keys but that was my fault for not reading email properly.

    I like how close it was to everything

    Stayed in October 2024

  • Reviewed: 16 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It has cockroachez in the pan cupboard they were no cloth to clean anything I had coffee stains all on my side but for the money good value

    The area

    Stayed in October 2024

  • Reviewed: 13 October 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    I paid 150 euros deposit and didn’t received it yet week after check out

    Stayed in October 2024

  • Reviewed: 6 October 2024

    6.0
    probably will be back again if it will be any changes,like kettles,fans,blankets
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 13 nights
    • Submitted via mobile

    swimming pool too cold,bit dirty,neibhours which living whole time in there very loudy,not good with small kids.didnt like that you have to rent kettle,fan cuz its no air condition.no blankets,just bed sheets,some nights were chilly

    location very good,close to restaurants,beach

    Stayed in October 2024

  • Reviewed: 26 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    To collect the keys wasn't maid very clear we were going around nearly all day looking for were to collect them only for that it was brilliant 😀

    It was very good

    Stayed in September 2024

  • Reviewed: 13 August 2024

    7.0
    Great apartment, perfect location,.pool good for the children.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    No air conditioning, but we knew that when booking. There was a heatwave when we were there (August) and it was a bit unbearable so we bought a cheap fan from the supermarket next door.

    Great location, apartment very clean, pool was great for the kids.

    Stayed in August 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Reception was over a mile away and didn't tell us 1.we needed a pin code to enter the building we wasn't told this -the restaurant across the street gave us it because we couldn't get in. 2.Walked the mile in the dark at 6 in the morning to take keys back only to find reception closed .A sign in the window 'if closed leave keys on dining room table'. 3. Have Still not received my 100 Euro security deposit which was promised to be refunded directly into my bank account immediately once room was checked on exit.This I find unacceptable !!! 4. The whole area was a building site and had been and looks like is going to continue to be for some time but still functioning we wasn't told this prior to our arrival .5. Has a superb friendly bar/restaurant 30 feet across the road opposite - this made our stay. .5.However when I actually spoke to the distantly located reception staff they were very polite etc but instructions were very limited. People should be notified of the building works around the hotel and local area prior to booking and there is a definite need of a reception in the building .I've never ever moaned about a stay with booking .com but this one is justifiable - sort the above out and I'd recommend this stay to anyone who looks for value for budget holiday Oh and Where's my 100 Euro's !!!!

    Cheap and cheerful

    Stayed in April 2024

  • Reviewed: 23 April 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The fob in our key was not working -it was opened a different block :(

    Location was great

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Great location and nicely set up, comfy bed and hot water. Building was noisy though.
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No kettle. No blankets. Not obvious it was run by external company and email sent me to the property address rather than the host company.

    Large, and well appointed. Clean, a bath. Great balcony. Convenient location.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Not much information on where to locate keys on arrival or how to check out. Would have struggled without local help. Doors got broken one day and we were locked out. Two towels per person is fine but they were tiny

    Central location. Very clean

    Stayed in April 2024

  • Reviewed: 16 November 2023

    6.0
    Nah
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Staff on reception were rude couldn't be bothered wasn't verry clean, loud from residents in hallways.

    Location

    Stayed in November 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Walls were way too thin. Heard every noise all night! Apartment needed a revamp, floor tiles were broken, cupboards were in a bad state

    Pool area was nice. The room was spacious

    Stayed in September 2023

  • Reviewed: 9 July 2023

    6.0
    It was nice but could be better
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    I didn't like that I had to pick keys from another place at 2am. No towels. No kettle. No Ac

    I like it because it's in the centre and you can go everywhere on foot.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    That I couldn't check in or leave my bags anywhere until 5 also it was so hot no fan or air con

    Nice clean apartment very close to everything Wasn't good I had to wait go check in at 5 when I arrived at 12 noon

    Stayed in June 2023

  • Reviewed: 2 October 2024

    4.0
    My stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    After the rain the whole apartment smelt really bad for all my stay it was not nice

    Area and clean

    Stayed in September 2024

  • Reviewed: 27 September 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    The location is undergoing along of surrounding construction works, the staff at reception seemed as though they didn't want to be there. the apartment was grubby and they there was no bedding in the apartment.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    1.0
    Very poor
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing the rain came threw our apartment ceiling had to be moved rooms

    Stayed in September 2024

  • Reviewed: 4 August 2024

    3.0
    It was far to hot and no airconditioning, the beds were hard and uncomfortable, it was hard to sleep
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights

    No airconditioning and no fans supplied, the kitchen didn't have a toaster or a kettle, but it turns out you have to pay extra to rent these, we did see some people taking a fan into the apartment, but i suspect you have to rent these as well, if they are not going to fit air-con then supplying a fan would be a bare minimum. When I tried to feedback these issues to the staff at the reception desk they simply shrugged their shoulders, all i wanted was for them to feed it back to their boss, but they didn't seem to care.

    Excellent location, I picked the apartment for this reason, self catering facilities were basic, no toaster or even a kettle & I think I read somewhere that you have to pay extra to hire/rent these

    Stayed in July 2024

  • Reviewed: 30 October 2023

    8.0
    Better than expected
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 3 nights

    Location and Price were great. the property was better than expected for the reviews.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    1.0
    Stay away...if you see Rentalmar, avoid
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 9 nights
    • Submitted via mobile

    **Warning warning warning** Rentalmar agents are not to be trusted Do not book this place. It is disgusting and not fit for humans. We booked in for 9 nights but left after less than 24 hours. Firstly, trying to find the key office was a joke, 15 to 20 minutes away from accommodation, then had to wait nearly an hour to get talking to a member of staff. Then, I had to pay 150e deposit plus city taxes. On arrival to the apartment, our hearts sank. It was a disgrace - dirty, smelly, and the door just about closed. The hallway was littered with rubbish. It felt like it hadn't been cleaned in months. The floor was covered in dropping, but we didn't see any creatures.(they had the good sense to move out) As it was late, we stayed the night but were unable to sleep with the constant noise and fear that someone could open the door with a gentle push. Spent the night trying to contact the accommodation, but response. The next morning, I went to the accommodation office but was told there was no refund under any circumstance and that the room was as advertised.. The lady in reception made it feel like it was a common occurrence and that they get this type of complaint on a regular basis. When I said the room was disgusting, she didn't even ask how. She straight away asked if I wanted to check out and reminded me that there was no refund. She never offered any help or an alternative room. We wouldn't have taken it anyway. We checked out and had to get another accommodation last minute at an unbudgetted expense.. I was told the 150e deposit would be refunded to my card but had to keep chasing it. It only arrived after the holiday was finished. I tried contacting the accommodation directly and but to no avail. Booking.com just kept apologising and said they'd pass.my message on to the accommodation and said there was nothing they could do. Literally, a rubbish start to the holiday

    .Apart from checking out, absolutely nothing. Why isn't there an option for minus star review? This place was disgusting and unsafe, and the accommodation company renting it should be embarrassed to be associated with it. Rentalmar misled from the start, staff couldn't care less, and Booking.com should hang their heads in shame

    Stayed in October 2023

  • Reviewed: 16 October 2023

    1.0
    Receptionist is terrible and overcharged us
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Receptionist was terrible and only gave us 1 key but booked 2

    Lovely room shower etc and pool even tho I did clean the pool filters out

    Stayed in October 2023

Showing 1 – 25

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